Maids Around Town

I like very much the service from Jodene and the attention from Laura. The price is fair. They are very organized with the check list paper because I know what to expect. The only thing I do not like is because sometimes they send someone else instead of the person who used to clean my home. The quality of the service is the same whoever goes but I trust Jodene and I am a little pissed when they send someone else without ask me.

Originally everything was great with this cleaning service for the first 2 months, then I got no less than THREE cleanings delayed BACK TO BACK to due their workers dropping out at the very last minute. Meaning I get a text the time they're supposed to be arriving saying they're looking for a replacement but if not would I be fine with rescheduling.

Are you kidding me? I get it if maybe once or twice every few months, but in the 5 or so months I've used them this has happened NUMEROUS times where they message me the day of a cleaning saying their cleaner had some emergency and can't come. Clearly they have a problem with their staffing as this seems to happen so often. There's literally no point to booking a scheduled time with them anymore as it's always a toss up if they will actually come.

The compensation for having to be rescheduled 3 times in a row? A measly 30% discount for ONE cleaning. Done with them.

Ophelia is always timely and thorough. The Maids Around Town service is great. The three different cleaners have been prompt, thorough and diligent. Great Service. Any problems or concerns are always addresses immediately.