House Cleaning reviews in Austin, Texas
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The crew came and cleaned my house for the first time. Professional, on time and amazing. My house has never been so clean! I look forward to them coming back on a regular basis now!
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I use Let Kelly for biweekly cleanings and quarterly deep cleans. My house is always left beautiful and I have clear communication from the office whenever I need it.
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Absolutely love Let Kelly! I've been using their housekeeping services for a couple of years now and am always very happy with the results.
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I love their service. I have had both the deep cleaning and the monthly; they always show up and do a great job
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I wanted a deep clean before hiring a personal housekeeper. I was disappointed. My house is only 1100 sq feet. I told them they didn’t need to do 2 of the bedrooms, except to vacuum. So, they only had to do about 900 sq feet. After about 2 1/2 hours they said they were leaving. So, they didn’t get the kitchen, dining area nor the living area done! $290 for 1 small master, my small bedroom, and the little guest bathroom.
I’m guessing they had a job earlier, put in their 8 hours, and Kelly doesn’t pay overtime.
Never again. -
The ladies were really friendly and communication was initially good.
We were using them for the first time so we were told we needed a deep clean (had been using another service for 4 years every two weeks), but fine.
We were charged $374.98 for 4 hours and they have to come back out because our powder bathroom wasn’t cleaned (they saw pictures, agreed, and were willing to send someone out to clean).That seems extrodenarily high for an initial clean and even higher when it wasn’t even cleaned properly. :-( We are having them come back out to do what they should ah ethe first time and will not be using them again. Going with another company who is cheaper for exact same services (ex. Initial clean $220 and following cleanings $20/cleaning cheaper).
I had read all of these reviews and thought they’d be great. Unfortunately, that was not the case for us. Super disappointed. -
LOVED working with Sheree. She listened and was attentive and patient as we worked through all the areas in my home that needed editing big time. Can’t wait to continue the process in editing our home and making it manageable again!
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I love my crew at Let Kelly. They always do a wonderful job and it is like Christmas every time I come home to a clean house. I am usually am not home when they come and they always leave my doors locked and house secure. I highly recommend Let Kelly.
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Literally the best company and management and experience ever! The heart of this company shines ! And they were beyond kind to our family and home! I cant recommend this company enough! We love you Kelly!!! Thanks for all your compassion and love for your community and for creating such a great environment
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I had the pleasure of using Kelly Let cleaners as our home cleaning service in Austin. We are thankful for the assistance they gave us. Being new parents we would have been lost if we didn’t have them to keep our space clean. I would definitely recommend.
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Let Kelly does an amazing job and are always so professional!! We have a cleaning every other week and it is spotless when the girls leave. Cindy and her teammate go above and beyond! With covid they are very careful, and I feel completely comfortable with them in our home. If you need a deep clean, or a cleaning service, I highly recommend Let Kelly.
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Let Kelly is a wonderful organization. They go above and beyond each time they enter my house and they leave special touches that brighten my day as I discover them. The owner, Kelly Jedele, is so good at protecting and caring for her employees and that fact is reflected in the work that her employees do! I highly recommend this organization!
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Kelly and her staff are awesome. I had to have my office cleaned for a new tenant that was moving in to an officed I own. I met Kelly up for my front to get a quote. Kelly was was very friendly and nice to deal with. I was quoted a rate for the cleaning that was, i thought, very fair I though as the space I had to have cleaned was filthy. The cleaning girls who did the work were on time and did an absolutely wonderful job as well. I would highly recommend these guys for anyone who wants a professional cleaning job done at a decent price.
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We have used Let Kelly for years, but her cleaning crews have degraded. Today they inexcusably destroyed some irreplaceable heirlooms we had gathered over 40 years ago at a celebrity convention. They were neatly secured in a safe place but somehow they reached in while dusting and shattered it to pieces. The house cleaners couldn’t speak English and ignored our directions on how to safely enter the house without releasing our pets to the streets where they could get run over by vehicle traffic. After today’s horrible experience, we will never use Let Kelly again. Please hire responsible people who can speak English and have good judgment along with everyday common sense!
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You won’t go wrong by working with Let Kelly. From the moment you contact their staff, you know you will be well taken care of. Their attention to detail is above the rest. It’s always so nice coming home to a clean house. Thanks Let Kelly!!!
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Let Kelly Cleaning Service has exceeded all my expectations, delivering impeccable service that truly sets them apart in the industry. From the moment I contacted them, I knew I was in good hands.
What sets them apart is their attention to detail and commitment to customer satisfaction. Every corner of my home was left sparkling clean, and their thoroughness was evident in every aspect of their work. From dusting to vacuuming to mopping, no task was overlooked.
Not only is their cleaning top-notch, but their professionalism and reliability are also unmatched. They arrived promptly at the scheduled time and completed the job efficiently without sacrificing quality. Their team members are courteous, respectful, and always willing to accommodate special requests.
Overall, I wholeheartedly recommend Let Kelly Cleaning Service to anyone in need of professional cleaning services. Whether you're looking for a one-time deep clean or regular maintenance, you can trust them to deliver exceptional results every time. Thank you, Let Kelly, for your outstanding service! -
Fast response and quick scheduling. We were so pleased with the job Let Kelly did in our home. They needed some more time to get the job done and let us know in a timely manner. They did a fabulous job and we are looking forward to rebooking.
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Let Kelly is the best. She has a wonderful staff that will clean your house for a great price. I'd call her if I was you.
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Let Kelly and her team are amazing! The onboarding process was seamless, getting a quote was quick and easy, and their response time was fantastic. They left my home spotless from top to bottom, making everything look fresh and beautiful. It’s such a relief not to have to stress about cleaning—Kelly’s team truly takes a weight off my shoulders. Highly recommend!
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We used to love this service, but there's zero accountability when things go wrong. Don't expect them to admit when they damage your floors or break items in your home.
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I can’t say enough good things about Let Kelly! Their attention to detail is amazing — every surface, corner, and crevice is spotless by the time they leave. It’s such a relief to come home to a clean space without having to lift a finger. Having this break from cleaning has been such a gift, and I truly appreciate the care they put into every visit. Highly recommend if you’re looking for reliable, detailed, and professional cleaning service!