All reviews for ABA Heating and Cooling
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I first came to ABA a few years ago when my old company did not respond after several attempts to reach them on a very hot weekend. When I called ABA they came out immediately and replaced the motor on our outdoor unit. Have used them ever since for regular twice a year maintenance/checks and to install a new system and duct work at another house. All has gone smoothly. Today, I was especially impressed by the very thorough job that Brandon did in his spring maintenance check of our a/c system. He carefully cleaned the outside unit. He discovered that the capacitor was nearing the end of its life and replaced it. Their technicians have been professional and pleasant. I've also used them for a refrigerator repair. They do give a window of time but will call with updates if the technician will be late.
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Great customer service and superb execution. My HVAC went out on a Sun. I left a message and ABA returned my call within the hour. They had a tech there the following morning and the unit was repaired. My experience has been nothing but stellar. Highly recommend ABA.
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I was extremely impressed with the work I received! Brandon provided friendly, quick service, and it was obvious that he cared about getting things fixed right the first time! Thrilled to be a customer and highly recommend!
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We've worked with this AC company for a while now. They patiently worked with us as we dragged our feet replacing an old unit. They always got it up and running at an affordable cost. We finally made the jump for a new system. At this point it's quite obvious that we were foolish not getting an new unit sooner. The initial cost is a bit up there in price, but financing was offered making it possible. Our electric bill has significantly dropped and the house stays cold even with the thermostat kept at 73.
I highly recommend this company. You'll aways get a friendly professional. Quality products with the added bonus of energy efficient. -
AB Appliance provides a great service for heating and air conditioning .i receive reminders when a service is due, schedule easily , and they show up on time for a thorough check up on my unit. They have also given me sound phone advice for small problems, and then followed up later . They are honest, trustworthy , and reliable . I highly recommend AB Appliance for regular services, repair and unit replacement. I have been a customer for years!
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We returned home very late from a trip to find that our AC wasn't working. Submitted an online request to ABA and by 715am they had me set up with a technician. Brandon McGinnity was at our place shortly after 8am, quickly assessed the issue and explained our options. He had our AC up and running in 30 minutes tops and even cleaned our outside unit while waiting to ensure the AC was fixed and working properly. He was personable and professional. Highly recommended both ABA and Brandon.
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ABA was great. My air conditioner needed to be fixed, and Brandon came out quickly and figured out what it needed right away. He was friendly and polite and got along really well with my dog. He had all the parts he needed in his van. Thanks for the quick response and a/c expertise. Would definitely recommend to friends.
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Brandon has always done an excellent job servicing our heating and cooling units. Very thorough. We always use ABA Heating and Cooling to service our systems.
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Excellent customer service - *very* prompt response to request, my technician (Brandon) showed up within half an hour of making an online request, and was efficient, professional, and courteous. Fair price. Very smooth experience from beginning to end, highly recommend.
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They responded promptly and did a great job repairing the burners and oven ignition on my stove. A pleasure to deal with!
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I have been using ABA Heating and Cooling for 3 years. I appreciate their spring & fall HVAC maintenance plan. It gives me piece of mind to have our system inspected and any issues addressed before any larger issues comes up. Our technicians have always been friendly and fast. Highly recommend ABA!
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Let me start with my call with the Laura. She was compassionate and had lots of understanding. When Kelvin arrived. He was kind and helpful. What can I say, they got the job done. Expert of his craft. I’m so thankful. I didn’t take any pictures.
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Talked to 3 different companies ending up going with these guys. The 2 guys that came out were here almost the whole day. Took longer than they had anticipated but they didnt leave till the job was done. Thanks guys.
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I always find it to be a great service: on time, very good communication, and excellent engineers.
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Brandon is always on time & very knowledgeable. Very courteous. I have been a customer for about ten years.
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Kelvin was awesome! Our AC went out on a Sunday afternoon- called and was helped immediately. Showed up quickly, explained what was wrong and had us up and running in an hour! We were in warranty so there was no charge.
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This is truly a great company. We had a different one come out first and they charged over $300 just to check out what the problem was. We called ABA and Andy came out and did an amazing and honest job of looking at the problem. He charged us less than $70 for the diagnostic testing, and he took more time than the first company. He found one additional problem and took all the necessary measurements we needed. We decided to replace our entire unit.
Justin and Thomas (I believe that was their names) replaced our unit and they did a fantastic job. They were extremely hardworking in the heat, they were friendly, Knowledgeable, and took their time at the end of the day to explain the details about our new system. The job was completed in less time than estimated. This company even took the time to take care of warranty paperwork for us for our new system. I highly recommend them. -
Easy appointment setting, even for late night. Technician arrived on time, quickly identified the problem, and explained what repair was needed. He even suggested an additional repair to help a recurrence of the problem due to the age of the system. There was no pressure to accept either option. He completed the accepted repairs, and everything has been working fine since.
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Top notch service. Was told by another company my issue was another issue but after Andrew came and did a thorough review he found the root of the actual cause the AC was not working. Less than an hour he had my AC running again during the Texas summer. Absolutely recommend!
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Had a free "health check" of my AC. The technician found some issues that, although not critical, indicated future problems. He was able to fix it on-site and I was very pleased with both the work and the customer service.
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Kevin is great at explaining what is going on with my system and helping me understand what is absolutely necessary at certain times to work with my financial constraints