All reviews for Alpine Heating & Air Conditioning

Great service and response. We highly recommend Alpine Heating & Air!

Talented technicians and excellent customer service! It really helps that they are focused on quality over quantity.

I appreciated their level of service today! Their communication has been fantastic too!

I have been using this company's services for the last 2 years and I wish I had known about them sooner. They provide excellent service and every employee I have dealt with has been very pleasant.

The tech they sent was smart, friendly, and sincere. let's hope the rest of the company is as great as he is!

I would highly recommend Alpine air to anyone that asks! They were able to help me in a critical AC situation and couldn't be happier.

Prompt response to an urgent request. They came and fixed the issue with reasonable charges. I would highly recommend this company!

They replaced my AC unit and were fantastic! They were incredibly accommodating and had the best prices around. I am so happy I found them and cannot recommend them enough.

Truly exceptional service! From diagnostic, to cost, installation, performance and customer service, these guys blew me away.

Love these guys, who were recommended to me by a coworker. Honest and trustworthy. I don't leave many Google reviews, but when I do it's because the quality stands out. Thank you Alpine.

Hands down. The best AC company in town!

These guys are great, always there to help and very detail orientated. I manage a number of properties here in town and these guys are my go to....Have never let me down. Always going above and beyond which is hard to find in this business. I cannot recommend them enough!

It is a pleasure to work with your team. So happy with the work and how quickly the respond was to address our A/C issue. Norma, Jose & Reid are awesome to work with. Very much appreciated! I will not hesitate to call you guys in the future.

I have used Alpine a handful of times over the years and they have always provided great service and expertise. Corey has always gone above and beyond. Highly recommend.

Honest, dependable, outstanding are a few of the adjectives to describe this company. Corey, Jose, Reid and Jordan are fantastic. We would HIGHLY recommend this company for your heating and air conditioning needs/concerns. It is refreshing to find such a great company.

I’ve been using Alpine Heating & AC since 2018. Cliff (the owner) has always been helpful & genuine to solve AC & Heating issue(s).

In my case this week, my AC #2 unit which provide the cool/warm for 2nd floor level using the Nest thermostat which control this unit was out due to the error (e23) “no power to Rc wire detected” and since the AC was out 2 days prior and our local Austin weather in April was cool during in the evening so no AC was running until AC needed to running normal setting schedule then I found out from my Google Nest app that AC #2 was “off line”..meaning no power, not charging the Nest thermostat then Nest has no battery to operate and communicate to WiFi.

at first, I thought it is the Nest thermostats issue. I the started troubleshooting by switching the RED Rc to RED RH port, still not work and thought I have a bad nest thermostat. I switched and unbox a brand new Nest thermostat but same error.

So all these happen on a Sunday (which day #3 without AC) and I thought no one would work so I turned to you tube video. I guess each video show from different region in USA so AC configuration may be different. In my case the furnace (part of the AC unit to control air flow) located in the attic and mentioned from the video was the AC drain got clogged up. My Furnace has 2 drainages, the primary drainage goes from my furnace to a pvc pipe to a below bathroom sink and the secondary drainage went to my out side below the eave of the 2nd floor roof and it was No clogged, dry and so my drainage pan below my furnace.

Cliff advised me about the primary drainage that I didn’t know about. So spend at least 2-hrs there to clean out. It was dirty from previous replaced unit got rusted and tech didn’t clean out and I wouldn’t know.

But still not work..Cliff send out the first visit (Monday / day#4 without AC) and the tech named Scotty and he did some measurements at the furnace and remove various wire connection to measure with his volt meter and realized intermittent power in/out then he went straight to my break panel located in my garage wall and advised me to required them electrician to replace a furnace faulty breaker. Scotty said it is NOT his job to touch anything outside of AC related and the breaker panel is one of them. I got silent heart broken and can’t figure out why because definitely my Furnace get intermittent on/off power and my AC guy is here and why not get the power back.

(Day #5 without AC) @ 1pm appointment, the electrician arrived and confirm “it is NOT a breaker and no need to replace). He went to the furnace and tried to figure out about no power. There is a power on/off switch near by the furnace and open to take a look inside and there is a power wire was bare touch the contact due to the broken plastic piece to hold the screw and the wire in place, but whomever installed this switch way back in 1998 was supposed to loop the power wire and tie in w/ the screw and instead leave the straight wire between the screw and the plastic part. The electrician replaced to a new switch and we get power to the furnace. Now, the furnace is running and blowing out just air (not a cool air).

(Day #6 without cool AC) Cliff send out a 2nd team (Jose & Victor). Jose check the power reading at the outside compressor (which AC unit locate outside next to my home structure) and power reading there was good. Jose did some power measurements at the furnace and realized the 1st team (Scotty missed place the power line of the overflow sensor). Jose did a re-work and now cool air is blowing. Because of the wrong connection Jose said the outside compressor did not running). Jose was nice enough to check and ok with my 2 units does not need additional Freon. Within 15min of visit. Jose able to get the cool AC blowing cool air).

I just wished that Jose was the 1st team to visit and figure that would save us 2-days sooner with working AC.

At the end Cliff was a helpful to me of communicate thru text and my bill was $125.00. Asked for CLiFF & Jose to solve y’all AC issues.

The fan was running continuously even when the heater was not running. Called Alpine and they sent someone in 30 minutes. The technician found out that the thermostat failed and replaced it right away. Problem fixed in less than an hour. Superior service!

This team is amazing! Quick and responsive, helpful and knowledgeable, friendly and professional. Alpine has helped us out of several tight jams and always helps explain what they do and what we should do moving forward.

Had a great experience dealing with Alpine. Corey and his team helped me evaluate my current system and to troubleshoot some difficult things. Would highly recommend the crew at Alpine Heating & Air Conditioning here in Austin!

We’ve been working with Alpine for years and they’ve always been reliable and do good work. We have an 8,000+ Sf building downtown and they’ve done everything from replacing rooftop AC units to small projects inside. Highly recommend.

Called Alpine with a major emergency on a Saturday. They Rock! And came right away. The technician helped diagnose the real issue which was electrical breaker failure and we were able to get that resolved. I am thankful for the honesty and integrity of this company. They did the right thing and now have a customer for life.

Alpine have been a pleasure to deal with throughout the time I have been working with them.. They regularly service HVAC units at my home and rental property for me, and have made various minor repairs along the way, as well as installing a complete new system in one rental unit. Their service is consistently prompt, efficient and courteous, and their pricing is always fair. They are always willing to discuss their work in detail, and explain what they are doing and how their pricing is calculated. But just recently they really, really came through for me: I received a text on Friday morning from a tenant letting me know that their HVAC was not working. The daytime temperature at present is 95-100 degrees, so that was never going to be a good thing. But these particular tenants were going to be hosting family at their home that very evening for a rehearsal dinner prior to their Saturday wedding . . . aaaaaagh! I called Alpine at about 7:30 a.m. and had a callback from Norma by around 8:00. By 9:30 a.m. one of their techs (I think it was Jose - he is The Man so far as I am concerned) had been out, replaced a failed capacitor and life was returning to normal. And the price for that emergency call out could not have been more reasonable. This company totally gets my vote every time! Thank you, Alpine!