All reviews for Atlas AC Repair LLC

Jonathan did a detailed diagnosis of all issues with our AC unit and provided an estimate with clear breakdown of items. Atlas was quick to source the components and prompt in scheduling the repair within a couple of days. Jonathan and Jorge were nice and quick in getting the unit up and working again. I would recommend Atlas AC Repair to anyone in the Austin area.

Jorge was amazing. He came out and listen to me and educated me on my unit, and gave me some helpful tips to keep my home comfortable. He was thorough in his inspection of my home and took time to look at things from all possibilities. I received texts when he was on his way, and had direct access to him via text. I definitely recommend Jorge.

Jorge was awesome! He’s been the first
technician to come out and really help with my issues. Showed up on time, listened to me, and did a great job! Very happy with the service he provided.

Sean and Bryce did a great Job. They were very professional and very sweet. They cleaned up everything in the house. Looks just like I left it this morning. :-) great guys.!!!

I also got a great deal from Atlas, and would definitely recommend them :-) their bid for my 2 new ac units were half of what other companies were!!

George Came to see me today because my AC wasn’t working. Called today came same day. He was very nice very professional and did a great job :-) these guys are all Great!

March 2024: We purchased a service plan with Atlas and are glad we did! Jorge has come out multiple times, has been communicative, and addressed all my question.

March 2023: We had a great experience with David, David, and Juan Carlos doing an all-day install at our house. We replaced a coil in one unit and the whole AHU in another. Our attic layout is very challenging, so the team very carefully disassemble the whole system and put it back to replace the coil. They were communicative through the process and even asked for a broom to help sweep after a 9 hour day of working on the AC. They went above and beyond to ensure all my questions were answers. We will be Atlas customer's forever because of that experience.

My AC went out on Sunday afternoon and Atlas sent Jorge out by 10 A.m. on Monday and he had the whole thing fixed and answered all my questions within a couple hours. Very grateful for the friendly and efficient help and happy to have AC!

The experience I had with Atlas A/C today was exceptional. Frank and Ray and the entire crew gave prompt notice of his ETA and was on time! They represented the company extremely well and was very professional throughout the entire time.I really appreciate the fact that they took their time, and made sure the job was done correctly the first time. The Atlas team installed, tested, and explained to me how the system works and I would highly recommend and in fact hope to continue to do business with Atlas in the future.

Leo and Nathan did a great job with our hvac system! They got it installed quickly and it’s working perfectly. Overall Atlas was very reasonably priced and communicated with us well. Would recommend!

Jonathan was fantastic! Very thorough, patient, and answered all of my questions. His assessment and recommendations were honest and professional. He was very congnizant of costs, and walked me through the potential financial impact of everything so I could make the best decision for our situation. He even opted to do as much of a visual inspection as possible to spare us the cost of a leak test to help guide our decision to replace instead of fix our unit. We will definitely be calling Atlas for future A/C needs!

Jorge was awesome! He was incredibly knowledgeable and also took the time to explain to me what exactly the issue was with our A/C system, as well as updating me throughout the process.
I just wanted to say thank you! The house is already feeling so much better!

Jorge was awesome and very personal as your technical assistant. He knew how to answer all my questions and concerns. Very professional! He is the type of person that should come out to your customers, he was very technical and thorough in his assessment! Great guy to talk to about the various ac systems.

Great overall. Good service techs. Good value on system. On time fast work. There is not a negative thing I can say about the entire Atlas team. They made spending a lot of money less painful.

Jorge was here in time and he explained everything he was going to do. He took note of all measurements, Numbers and looked at both inside and outside units. He also got in the attic and inspected the ductwork. He was sharp and is very personable. He was here in the Dallas service area today. I am submitting my review under Austin because Dallas's is not working. Thank you Jorge for the great experience.

Jonathan was awesome. Very knowledgeable, explained everything very well. I understood all the issues that the AC was having. Furthermore he reassured me that he was going to find what the issue was before leaving and would fix it ASAP. Working with trusting professionals like him bring a sense of comfort. I commend Atlas LLC for having such caring and professional technicians working with them.

Jorge was great! Took a look at our condensation issue, checked what was going on and checked the condo for temperature readings. Explained the problems and gave clear communication on next steps. I work with Atlas in our other home in San Antonio also and find them to be very professional, communicative and reasonable.

Jorge was our AC repairman in October and again in February and I cannot speak highly enough about his great attitude, quick solution oriented approach, and his detailed knowledge on AC repairs!
I couldn’t believe he even remembered my name!
Jorge was extremely friendly and did not seem bothered by my barking dog, by the end of the repair he could even pet the pups that thought he was a threat to the home initially haha!
Atlas was extremely quick and responsive and squeezed me into their busy schedule, highly recommend Atlas and be sure to ask for Jorge!

Jorge was professional, thorough, and very courteous. Excellent service!
Updated:
Today was installation day! It was flawless! Three very polite, skilled craftsmen arrived as scheduled. Leonardo Graterol, Nathaniel Romero, and Jesus Lopez were able to remove and install a new HVAC system without any drama. Truly professionals that know how to complete a project without creating doubt and uncertainty the installation was done properly. They made sure we were able to see everything that was done. Explained and answered all the questions. Not a scrap of paper left behind.
They made sure we were set for the cold weather. Perfect for my home.
Honestly, check their website, choose your unit and schedule. You won’t be disappointed.

Matthew came to my home and found that my drain was clogged and he repaired it in minutes. He waited to make the system reset properly. No short cuts.
His service was 5 stars and the company’s customer service is outstanding. I’m very happy. Everything about the company is 5 stars

Jonathan did a great job and got our heating system up and running in a few hours. He went across town getting the part that was needed, returned, installed it, and our furnace is working perfectly. He was very professional, and he answered all the questions that I had. Thanks much for a job. well done, Jonathan.

I had a very good experience with Jonathan and Atlas today. I highly recommend them for new installations or repair needs. Continue reading if you like boring details. 🤪

I had a new replacement unit (Carrier) installed back in June. Worked great through summer.
This is a third unit for upstairs guest and game room which gets used only when needed.
Since winter hit, I’ve not needed to use it so it’s been off.
Decided to make sure the heat function works today so I turned it on in heat mode.
Let it run a bit but barely felt any heat.
I expected the heat strips to come on since it was so cold outside and the rooms were below 50 as a starting point.
My other heat pumps have heat strips which activate quickly if the outside air is too cold or the inside temp is 3 degrees colder than the asking temperature.
This new unit had different operating parameters and apparently takes 15 minutes or more trying to use just the heat pump before turning on the aux heat strips.
In summary, Jonathan performed a thorough examination of the unit operating parameters and shared them with me, along with the aux delay characteristics. The unit is performing as expected and I just need to be aware of the aux heat delay. They were kind enough not to charge me for the trip. I will be using them for my future business!

Jorge just came by to help with the same terrible AC unit Johnathon’s been working with for months. My landlord is to blame for all of it. Anyway, Jorge is great, super friendly, communicative, and informative. No one wants these problems but the staff at Atlas truly treats any issue as if they’re repairing their own home. 10/10

Oh! And shoutout to Samantha and Kayla always giving me a heads, knowing I prefer to be home for these repairs. Overall an impressive crew.

Joe drove from SA to evaluate my AC. Joe was professional, answered my questions and was thorough! Great service and recommendations! Joe gets my 5 star!!!