All reviews for Big AC & Heating

Martin came to repair my a/c during the freeze! Very happy and satisfied with his service.

Have used Martin twice and he has been great! On time and professional and very detail oriented. Will definitely be using him again!

Martin is great! I reached out and within an hour he was at my house getting my AC running. Thank you for your services.

Martin and team are wonderful. They are extremely reliable and professional. They provide a genuine service experience and you can tell they truly care for their clients and want to find the best solutions for any needs. Highly recommend.

I’m a maintenance manager at a local hotel in the Arboretum area. Big AC & Heating Co and team has been our HVAC provider since 2005 and I am very happy with their work and performance in all our AC systems.

Roger Campos Chief Engineering.

Martin responded quickly when my AC stopped working and it was 99 degrees outside. Quick and efficient fix, even helped me confirm that I was still under warranty!

My AC was not cooling during the Texas summer and I needed help asap. I found this company and they came quick to help with the issue. Found a solution and made it happen. Very grateful to Martin and Lee to help keep my family cool during the summer.

Martin and Lee did a fantastic job. They were very professional and they took the time to help me understand what they were doing and what was repaired. I can’t say enough about how great they were!

Big Air was great! Prompt on appointment time, friendly and knowledgeable service, and affordable service. Will call on them again for HVAC needs.

Martin and his team are not only excellent workers and complete professionals at what they do, but are also incredible people who genuinely care about their customers and getting the job done right, every time. 110/100 would recommend.

I had a very good attention and good service, prices are affordable for us, Mr Martin is a very nice person and took care my heater just on time for the cold season-thank you very much, we will call you next time when we need help for sure.

Martin has done several jobs for me over the past few months. He has always been kind, fair and honest. It is so refreshing to work with good, hard working people in the world.

This company has performed services on various properties and new construction over the years. In the past he has done all parts of HVAC. Heating, cooling, ductwork, demolition, repairs, etc. He just completed new construction of new home for me with multiple 5 ton systems. Very timely on responses, able to work with me on all aspects of work in both repairs, maintenance and new construction. Very fair and honest, dependable work and professionally completed to my satisfaction. Highly recommend.

1/25/2023 - again used this company to troubleshoot heating issue. Was able to complete analysis and reprogram thermostat remotely by phone and using FaceTime Excellent troubleshooting using his experience. Job completed.

Martin and son are not only AC pros but are very skillful when providing handyman work. Specifically, for me, they did an outstanding job in vinyl floor tile installation and float and tape of sheet rock!

The best A/C replacement. My bed room was very hot and they were able toinstall returns in an inexpensive way. A very clean and professional team.

Highly recommend Big Air Con. & Heating! On time and excellent work done on an emergency call that I made to them. They really came through when I needed the work done and were very professional. I will use them again on any and all of my ac and heating issues from now on.

Let me start by saying our a/c has been out since May 5th.. and MARTINE FROM BIG AIR CONDITIONING & HEATING HOOKED US UP HIS FIRST TRY! Call, him. look around if you want to lol but call this dude.
There were 2 other companies that came out and it still wasn't working and despite one of their 4.5 start reviews one of the other companies was more like a 1. I wasn't given an update on what repair was done at all. Just a "Well if it works who cares" .. Me. I do.

The other company I will say was helpful with investigation.

But Martine heard that I had some knowledge of HVAC, sat down with me and listened to everything that was done before him (before touching anything) asked me questions back and told me step by step what he was doing, and what the problem was.

He was the first to go in the attic and after a few readings and talaking with him, he found that some vent actuators were blocking air to the whole downstairs! He explained that the low suction was failing to pull enough heat out to change the freon to a vapor from a liquid, and that there may be a leak somewhere.

I think he's coming back to assess the leak but.. the first time this a/c has worked by itself all day long.. Thank you so much Martine!!!

Martin and his team are very knowledgeable and are quick to diagnose the problem. They are always willing to make recommendations to keep your system running smooth. They answer all your questions, and their repairs are done flawlessly.

These guys were such a huge blessing. AC went out in the TX heat and you can imagine the urgency to get it fixed. I called in the morning and they were here by mid morning working on the issue. They were professional, worked quickly, explained everything and got my AC up and running in no time. Price was very reasonable and they even followed up later in the night so make sure it was still working properly.

I called about my A/C stopping and starting for days. The guy who took the call was very patient with me and let me go through the whole story. They were booked for the day(middle of August)but said they would fit me in and they DID!! The guys who arrived were so kind and courteous. They worked very quickly to resolve my problem. Now my A/C is blowing cold and continues to stay on! Phew! Thank you Big Air Conditioning & Heating. ~ very satisfied customer

Mario Cisneros, did a great job especially when the job was out of town.
I thank him for going out of his way to drive 2 hours.
After he completed his job we even ran the AC unit to make sure there was consistent airflow throughout the house and he make sure that I was satisfied with his work. Again great job & tanks.