All reviews for Climate Masters Heating & Air Conditioning

Climate Masters Heating & Air Conditioning installed our Trane HVAC system a while back. Recently, our system stopped cooling the upstairs area in our home. I didn’t check their service hours and ended up calling another big HVAC company. Their technician ran some tests, found a clogged primary drain line, and cleared it, which stopped water from coming down the back of the house. However, the house still wasn’t cooling after he left. He returned but couldn’t solve the problem, guessing it was either the motherboard or blower fan, and gave us a high quote even though the parts were still under warranty. Once the week started, I contacted Climate Masters Heating & Air Conditioning, since they had installed two units for us before and always did a great job. Andres came out in the morning and fixed the problem in just 15 minutes. Turns out, the previous technician had rewired the motherboard incorrectly, which caused the blower to stop working after clearing the drain. Andres quickly found and corrected the wiring, saving us about $700. The service was fast, knowledgeable, and professional. I will make sure to check service hours from now on, and I definitely recommend waiting for their team—they are worth it!

my heater wouldn't start, so i looked for someone to fix it. the company that put in my heater wanted to charge a really high service call fee, so i called around austin for a better deal. i found a place that only charged $60 for coming out. their technician, todd, showed up fast and checked everything to make sure my heater was working right. it turned out my thermostat was broken, but todd put in a new one super quick. he was friendly and we had a great chat while he worked. now my heater runs great! i definitely recommend calling them if you need heater repair in austin.

absolutely the best furnace repair service! if you need someone trustworthy with fair prices, this is the team to call. they also share helpful furnace maintenance tips. evan was very professional and provided outstanding customer service. he even helped my disabled mother by making sure she was comfortable while working on our furnace, since it was getting cold inside. we are very satisfied with the service and will keep using them. highly recommended for anyone in austin!

we had a great experience that started with todd. todd was very helpful, giving us all the details we needed to pick the right furnace repair and the best unit. when our appointment day came, jay showed up. he was polite and wore the right safety equipment. jay was friendly and really knew his stuff, making sure we felt comfortable asking questions. he also took the time to explain the estimate step by step. the highlight was when two technicians installed our new furnace parts. they worked quickly and kept everything clean. except for a couple small bits of insulation on the floor, you wouldn't even know they were in the closet. they did a fantastic job. i highly recommend climate masters heating & air conditioning for any furnace repair work. great job, team!

Andres did a thorough and professional job with our HVAC system! We ran into some major problems that needed addressing, so Todd, the project supervisor, stepped in and provided a cost estimate. Both were very clear about the required steps for our furnace repair. I appreciated their thoughtfulness in wearing shoe covers inside our Austin property, as they had to walk through the yard to their van (my dog was quite thrilled), and thus avoided bringing any dirt into the house. Overall, I would certainly enlist their furnace repair services again in the future! Much appreciated!

I want to share my experience with Climate Masters Heating & Air Conditioning. I've never encountered a team that shows such genuine care for their customers. When they worked on my fuse box, they ensured I had everything I needed to stay comfortable. They explained each step of the process and were very polite and understanding of my situation. They even provided me with an air conditioner while mine was broken, until they could install my furnace and heat pump. I highly recommend their services. Jay was especially helpful and offered me a discount for paying in cash.

we recently had our old furnace replaced, and we couldn't be happier with our decision to go with climate masters heating & air conditioning. everyone was professional, skilled, and really friendly! louis took the time to explain everything, answered all our questions, and gave us clear estimates. the installation team was fantastic—experienced, hardworking, and always on time. they paid attention to every detail during the furnace install, and really cared about doing a great job. if you need a new furnace or repair, make sure you go with a team that stands by their work!

The HVAC service I received was excellent! After I reached out about my old air conditioning unit not working properly, Jay from the team came by quickly to check things out and give me a quote. Later that day, I received an email with several different options that fit various budgets, and all of them were very fair compared to other quotes I had gotten. Choosing who to go with was an easy decision. Evan helped me set up the installation for the next day and was very friendly and informative throughout the process. Jay and the crew arrived right on time, and they did a full replacement of my HVAC system efficiently. Now, my whole house in Austin is comfortable again, and the temperature is even throughout—no more hot and cold spots like before. I highly recommend this team for anyone needing HVAC work done. They are professional, reliable, and do a fantastic job!

After reaching out to several places for quotes on a new whole-house ductless heat pump system, we were relieved to find a team that stood out above the rest. Our previous system had been installed poorly by another company, so we were nervous about trying again. The estimate we got here was the best, with all the details clearly explained, including each step and how long everything would take. Louis, Andres, Jay, and the rest of the crew made sure to keep us updated throughout the process. They were very careful in our home and considerate of our neighbors, even making sure not to disturb anyone nearby. They also handled our nervous dog with patience and care. When a small issue came up during the installation, Louis responded right away and fixed it quickly. From beginning to end, everyone was friendly, always showed up on time, and took extra care to clean up after themselves each day. They really made the whole heater replacement process smooth and stress-free. We highly recommend their heater repair and installation services to anyone looking for reliable help.

Our furnace stopped working just when we needed it most, so we started searching for a reliable and affordable repair. After checking with a few places and hearing good things from other homeowners, we contacted Climate Masters Heating & Air Conditioning. Todd helped us right from the start and gave us a great quote on the repair. He explained everything clearly and never pushed us to get services we didn’t need. After a couple of quick calls, we had a quote, our parts were ordered, and our repair was scheduled. The team showed up on time and finished fixing our furnace even faster than we expected. The whole process was smooth and professional. Now our home in Austin is warm and comfortable again, and we’re really grateful for the help.

our air conditioner needed an upgrade, so i decided to replace it with a new energy-efficient unit. after learning how important it is to have a professional handle the installation, i chose climate masters heating & air conditioning because of their experience. andres, the technician, explained everything in detail and gave helpful advice about the best system for our home. the installation crew was quick, polite, and made sure to clean up before leaving. the new ac has been running perfectly since they finished. they also upgraded our electrical panel to support the new system, and did an excellent job. i highly recommend them for anyone needing ac repair or installation—professional, knowledgeable, and always focused on customer satisfaction.

I have been using Climate Masters Heating & Air Conditioning for a few years and I’m very happy with their AC repair service. Every time they’ve come to fix or service my system, the job has been done well. Evan, who has come out for several appointments, is always friendly, knowledgeable, and helpful. I really trust his advice. Recently, I had a new AC unit installed, and both Evan and Andres worked hard through the heat to make sure everything was set up perfectly. They were professional, efficient, and you could tell they take pride in their work. There was also a new technician with them learning, and he’s definitely in good hands.

I hope I got his name right—Jay the tech was really professional. My wife noticed our heater making a loud squealing sound outside, which kept coming and going all night. I checked and thought the fan motor might have a bad bearing, so I called a repair company in Austin. I expected to wait a week like usual, but I was surprised when Jay showed up about three hours after I called. I told him about the noise, and he checked everything—from the capacitor to the Freon, and even cleaned the unit. He actually had the right parts with him, which was amazing! He replaced the fan motor and also checked the heater inside. Now my heater runs like it's brand new—everything works perfectly. Jay is a real professional and clearly cares about customers and his work. I would definitely recommend this service to anyone needing heater repairs done right. The price was also much better than what others have charged me before. I'm definitely signing up for their yearly maintenance plan.

I realized my AC wasn’t working on a Saturday morning here in Austin, and called for help. I left a message and got a quick call back. Even though they were busy, they said a technician would come by after finishing another job. Andres showed up that evening, got my AC running again, and recommended a full service and possibly replacing the thermostat since my system is pretty old. The office followed up on Monday, helped me schedule a service appointment for the next week, and also shared some quotes for a new AC unit. They were friendly, helpful, and professional throughout the process. Great job!

Our older heater had stopped working and we decided it was finally time to replace it. We chose a new Mitsubishi heat-pump mini-split system for better energy efficiency and to take advantage of the available rebates. We also added another mini-split heater in our master bedroom to keep things comfortable. I always like to compare at least three companies before making a decision, and Climate Masters Heating & Air Conditioning gave us a very fair quote along with helpful information about the Mitsubishi heaters. Evan came out to do the initial survey and provide the quote, guiding us through the options and answering all our questions. Todd handled the installation and set up the Wi-Fi controls for us. He was very knowledgeable about the Mitsubishi system and made sure the work area was clean both inside and outside our home. Todd also took the time to explain how to install mouse repellent bags in the outdoor units, which was very thoughtful. We are extremely pleased with the service we received and would recommend them to anyone needing heater repair or installation in Austin. The Mitsubishi units may not be the cheapest, but the quality is excellent and we are very satisfied with our new heating system.

I recently had Louis come out to take a look at our AC system because we were having trouble keeping two rooms over the garage cool. Louis took the time to check each room, inspected the ductwork in the attic, and even reviewed the original HVAC plans to figure out what was going on. He listened to all my questions and explained everything clearly, making sure I understood what changes could be made and how they would help. Even before getting a quote, I was really impressed with how professional and thorough Louis was. It’s not often you find someone who really wants to find the right solution and makes sure you’re informed every step of the way. Later, Louis and his team came back to split the two bedrooms into their own AC zone, since they weren’t getting enough cool air before. The work was done neatly and matched what we discussed. Now, each bedroom is controlled by a smart thermostat and extra sensor, so both rooms are much more comfortable, especially during the hot Texas summers. I definitely recommend their AC repair and zoning services!

i needed help with my heater, and after the first repair visit, i still couldn’t get it to turn on that night, even after trying the steps louis explained and checking the manual he left. i called for more help, and they came back the same day to fix the problem. the next day, my heater wouldn’t start again, but once more they responded quickly and got it all working. since then, my heater has run great with no issues. everyone was friendly and really helpful. sometimes things don’t go as planned, but i was very happy with how they handled everything and how fast they fixed my heater.

After searching for a long time to find the right company to install a mini split heat pump for our baby’s room, I was surprised at how complicated other companies made it sound. Many made it seem like this was an impossible job, which made me hesitate to move forward. Finally, I decided to reach out to Climate Masters Heating & Air Conditioning, mostly because I noticed their professional trucks and uniforms around the area. Todd came out to look at the project and immediately put my mind at ease. He explained everything clearly, didn’t seem worried about the job at all, and got us scheduled quickly. The installation team showed up on time, worked efficiently, and answered all my questions without making me feel bad for not knowing much about furnaces or AC systems. They finished the entire furnace and mini split installation in just one day, and the results have been fantastic. Our baby’s room is now comfortable, even during the hottest Texas days. I’m very happy with the service and will definitely call them for any future furnace repair or heating and cooling needs. Highly recommend!

as a property owner, i’ve dealt with my share of ac problems over the years. i was frustrated after hiring several different companies to repair my air conditioning, but the issues kept coming back. finally, i decided to look for a business with great reviews. louis was the technician who came out to help. he quickly found the real problem with my ac system and explained everything clearly, even sending me pictures and videos to show the repairs and how to keep things running smoothly. his work was fast and he made sure i understood how to use my system. i’m happy with the service and will definitely call them again for any ac repair needs.

I've been a customer for several years and working with this furnace repair team in Austin has been a great experience. The first time I reached out was when our heater suddenly stopped working right before the holidays. Even though it doesn't get super cold here in Texas, we still needed reliable heat for our family, especially with a newborn at home. When I called, everyone was friendly and really seemed to care about our situation. They scheduled an inspection quickly, and Jay came out to check our furnace. He ordered a new unit for us right away, and even offered to lend us space heaters so we could stay comfortable while we waited for the installation. A few days later, our new furnace was installed and everything worked perfectly. Thanks to their fast service, our family stayed warm and our holiday plans went smoothly. I highly recommend this company to anyone in Austin needing furnace repair or heating services.

We recently had an unexpected problem with our heater right before a stretch of really warm Texas weather, and the team truly impressed us with their quick response. After I called, Evan and the crew arrived fast and got to work on installing our new heating system. They were professional, polite, and made sure everything was working perfectly before they left. The new heater not only fixed our immediate issue, but it also has great features and is much more energy efficient than our old one. I really appreciated how smoothly everything went, from the first phone call to the completed installation. I highly recommend this company to anyone in Texas looking for reliable and fast heater repair or installation. Their service was outstanding and I couldn’t be happier with the results.