All reviews for Kassa Kool LLc
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Fast response, fast diagnosis of problem, and what seems to be a fair price to replace a part for our 7 1/2 year old HVAC unit. He even sent a video of his meter showing us the reading on the defective part. Entire transaction took about 2 hours.
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Excellent service, Bogdan quickly identified the issue, and ordered the necessary replacement part. The installation went smoothly, and the HVAC was checked thoroughly, to make sure there’s no malfunction. The heating system works perfectly now, after the repair. Highly recommended!
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Our AC stopped cooling late afternoon. I contacted Bogdan at Kassa Kool and he came over immediately. He was able to assess the problem and get our system running quickly. I would highly recommend this company.
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I used Kassa Kool to figure out a recurrent high humidity in my home. They quickly identified the problem was related to the thermostat pulling warm and humid air from between the walls and implemented a quick and effective fix.
They are analytical and their engineering background makes them significantly better than competition. Owner is very friendly and can explain in simple words how things work, to anyone.
I highly recommend them for any HVAC maintenance, repair, troubleshoot, or new installation.
Plus they offer warranties up to 10 years! I plan to use them again when the need arises. -
This is to recommend KASSA KOOL for your air conditioning needs. On a scorching Austin summer day my AC unit stopped cooling and I called Bogdan Oancea at KASSA KOOL who came within two hours. He diagnosed my problem and had my unit working within an hour even though he needed an additional part which he ordered and installed a couple days later. I highly recommend KASSA KOOL, especially it you need emergency service.
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Bogdan did an amazing job solving a tricky HVAC issue we had. He was able to quickly check the freon levels in our unit and then found a missing connection on the compressor.
He also provides great guidance as to when I should replace my existing HVAC vs. purchasing a new unit. Highly recommend! -
Shout out to Bogdan Oancea at Kassa Kool for quickly and efficiently repairing my outside AC unit on Wednesday. I came home to a downstairs temperature of 85 degrees and based on other emails in this group, I decided to give Bogdan a call. It was 4:50pm so I expected to have to wait till Thursday, but Bogdan came over in 10 minutes.
After a few checks on the system, Bogdan determined the AC relay switch was bad. He had one in his truck and the system was repaired and running in 1 hour.
Two things impressed me about Bogdan. First was his engineering mindset in looking at the AC system as whole to describe how it works. Second was his attitude to leave it better than he found it. He asked about the AC filters and dressed some messy wires on the compressor unit. -
I have absolutely loved working with Kassa Kool. Bogdan is an engineer and it shows in his attention to detail and dedication to service. I signed up for his bi-annual service package. I've had other HVAC companies come out before to do this, and now I'm left wondering what they even did? I had clogs, things that weren't up to code. He spent nearly two full days diagnosing and addressing, disassembling my outdoor units to clear them of tons of leaves. He even worked until 8PM one night to make sure a very tricky clog was cleared, plus he came up with solutions to ensure it doesn't get that bad again. I'm recommending Kassa Kool to everyone I know. I've never seen service like it.
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Bogdan was very helpful in helping us choose the right HVAC unit for our house. Installation was smooth and quick.
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I got Kassa Kool AC Service through word of mouth and called them for a quote to have one of my old AC unit replaced. After I compared multiple quotes from several companies, I decided to replace both of my 20 year old units instead of just the one that failed because the options I was quoted by Kassa Kool was very reasonable price. In fact, I had replaced the two units for less than the quote of one unit from one company. But what impressed me even more was the owner of the Kass Kool AC service named Bogdan who is an engineer by trade. He is very passionate and knowledgeable of his work. He took the time to explain the problem and gave me multiple options to choose from models of the AC units with their prices. He also offered me a free one year maintenance and two years extended warranty beyond the 10 year manufacturing warranty. During the installation, when his crew complete replacing one unit and try to start the second one, he stopped them and started electrical test on the completed unit. Sure enough though the unit was working and cooling the house the electrical test was showing him that something was not in order. So he told his crew that he is not going to leave the customer with out one working AC. In case the completed unit has a problem later and leave my family and I without working AC unit for the day, He took his time to iron out the potential future problem with the completed unit before starting the second one and explain every detail to inform me the process. He is so meticulous and a perfectionist in his work he gave me a confidence. It was a great experience doing business with this company. I had serviced my units twice before and the difference of quality of work and service comparing with other companies is like day and night. After all day hard work, instead of grabbing his check and go home to rest, he west home and registered the units with the manufacturer on my behalf to make sure I get the 10 year manufacturing warranty and brought me the hard copy. Only then he accepted his payment and went home to rest. This is a service to another level. I am glad I was recommended Kassa Kool LLC and very satisfied with the service and price charge.
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This company is extremely thorough and hard working, yet is very reasonable in rates. The technician was kind and respectful of my home. I will definitely have them back wherever I live in Austin.
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Bogdan not only fixed my AC problem the other 3 AC companies did not fix, he also tested my AC's performance to make sure my AC is running at its best. He also found out cool air was leaking into the attic and fixed the problem right away. Bogdan is dependable and trustworthy, offering services at a fair price.
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Bogdan did a great job with his team replacing my AC system's coil. He also did some preventative maintenance so that my AC system will last much longer. His communication is great and I definitely recommend his services!
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Bogdan aims to provide a transparent, trustworthy and high quality experience to homeowners in the Austin Area with Kassa Kool.
I am glad to have given him the business to come and service our 2 HVAC systems. He was meticulous in identifying inefficiencies and problems and educated me on what was going on. He has recommended fixes to me which will provide my family with efficient cooling and comfort and at the same time prolong the life of my HVAC units. I have seen him apply a scientific approach to diagnosing and solving problems, which is hard to find these days in the home services industry.
My experience with Bogdan has been exceptional. I highly recommend Kassa Kool for all your home cooling and heating needs! -
Thank goodness for Bogdan! Our unit suddenly stopped cooling- we were advised by a company to replace the entire unit which is super expensive- so we decided to get a second opinion and so glad we found Bogdan. He was clear and quick in his communication. He was able to diagnose and fix the issue and saved us a huge expense to replace the unit. Highly recommend Kassa Kool!
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I can't recommend Bogdan and his company, Kassa Kool, highly enough. As someone who recently used his HVAC services, I was blown away by his expertise and genuine care.
Bogdan's attention to detail and technical skills are top-notch, but what truly sets him apart is his commitment to his customers. When our AC system failed, he didn't just offer a new system – he provided temporary solutions and even a portable AC to keep us comfortable.
What I appreciate most is Bogdan's focus on what's best for the customer. He takes time to understand your needs and recommends only what's necessary, whether it's a repair or a new installation. We had him install a Bosch heat pump, and the process was seamless.
Bogdan goes above and beyond – he even took care of other issues with my attic access when he noticed it needed attention! It's this comprehensive care, and laser attention to the finer details that makes you feel like you're being looked after by a friend.
If you need any HVAC work, give Bogdan and Kassa Kool a try. His combination of skill, customer focus, and genuine care is rare and valuable and someone who truly cares as if you were a family member. -
It was a pleasure working with Bogdan.
He is professional, very knowledgable, honest, reliable and cares about his customers.
He strives to give his customers the best solution for their A/C problems.
He worked hard to fix our A/C issues.
Thank you Bogdan! -
I just had to replace not one but both air conditioning/heat pump units! I reached out to Kassa Kool and Bogdan who patiently explained all my options (who knew that the refrigerant will officially change in 2026 and that this is a transition year?). Since at the beginning of the process it was cold, Bogdan dropped off a portable heater to use while I made my decisions - now that's personal service! He is passionate about the technology and in doing things right and because of that I have also signed up for his annual maintenance service because I know he will be thorough and honest and will keep these new units in top condition for years to come.
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Very good experience with Kassa Kool - they communicated very well, showed up on time (early) and took time to understand my existing system, advise maintenance actions, and explain the options available to my aging system.
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Bogdan is great! Super responsive, communicative, thorough, and a generally helpful person. He was focused on the problem at hand as opposed to upselling us on maintenance plans, etc.
I was referred to him by a friend of his who mentioned Bogdan recently left a career behind in corporate IT and project management to focus on HVAC repair. His professionalism, attention to detail, and organization shows - I felt like my HVAC unit annual maintenance check was thorough and I appreciate the feedback he provided my husband and I about the things we'll need to look out for given some of the nuances of our system. -
Bogdan was extremely professional and thorough. He found the problem with my ac and fixed it. Two other companies claimed they fixed the problem, but they did not. I’ll definitely be using Bogdan for all my future ac needs. Highly recommend!