All reviews for Quality Living Services

Best HVAC Group in AXT - Professional-Knowledgeable-On time - On Budget - We use them exclusively for all of our projects

The QLS technician showed up on time, and I received a text when he was en route. He was friendly, seemed quite knowledgable and addressed all of the issues to help get my AC unit running more efficiently. Prices seemed reasonable. I would definitely recommend QLS for HVAC needs, and will definitely use them again in the future.

QLS did a great job with communicating/scheduling of our service call, and we received automated updates as our request made it through the system (scheduled, assigned, tech dispatched, tech traveling, etc.). Ian with QLS was extremely professional and polite, and was able to quickly diagnose and repair our issue. We were so impressed that we are looking to have Quality Living Services start to inspect/service our HVAC on a yearly plan. Thank you QLS for the excellent customer service experience! 👍🏽

I've used QLS for a lot of years and always been pleased with their response time and quality of service. This time was no exception. I suspected and QLS confirmed that the small exhaust vent fan was making a lot of noise but was still doing its job and would be safe to run as the rest of the heat cycle was working properly. Since the HVAC is 18 years old it was suggested that we consider replacing the unit rather than just replacing the fan. No pressure or big rush since the unit can be operated safely.

As always QLS did quality work in new HVAC installation. Professional, friendly and left the the place spotless. Very satisfied customers for over 20 years. Highly recommend them!

Chris was a great guy, but spent the whole time on the phone being coached by someone. Obviously he did not know about our system. No regard given for a 90 year old in 90+ degree weather
Chris and his service manager came back today and worked very hard to get our air-conditioning back up and running. I have to say of the response was very quick and very good. I would recommend them two others if I were asked

QLS is always responsive, friendly, knowledgeable and professional. I'm happy to know exactly who to call whenever I need AC service. Alex was a great technician - all the techs are super helpful and accommodating.

QLS has been very reliable and fair in their pricing. They have serviced my home a number of times and I never had any problems or concerns. This team is always on time and very courteous

I was impressed by KC Walters, owner of Quality Living Services. He solved a problem we've had in our house for 15 years, which is getting the master bedroom cool (or warm) enough. He immediately saw that the installing contractor had not used the right type of vent, so the air was going down and to the sides instead of across the room. Then, KC suggested installing air exchangers between rooms that normally have their doors closed. This was all very inexpensive work, and his guys were very professional, cleaned up after themselves, and did good work. We recommend Quality Living Services to all our friends.

We have been using QLS for years and have had an amazing experience. Alex is approachable, kind, communicated throughout the service and always willing to explain and provide pointers for us as home owners.

My AC system had a leak this morning. I called QLS and they came out in about 2 hours. Their technician Chris did a thorough job of diagnosing and fixing the problem. The price was also great considering what other companies have charged me. They did great work and service. I would give them a 6th star if I could.

Alex was excellent. He was on time, went straight to work, and solved our issue right away. He trained us on having better filter replacement hygiene and walked us through the signald we should keep note of in the future. Reasonable and transparent pricing and will use again 🙌

My A/C went out on a Sunday. The company I normally use was backlogged by 3 weeks and suggested I call QLS. I called on Monday and spoke to the owner who was fantastic. Set me up with an appointment first thing Tuesday morning. I’m a paramedic and work night shift so he was very accommodating and thoughtful when scheduling. Jamauhl showed up exactly on time and was an absolute professional. He was courteous and thorough. Found 3 issues and fixed them. He had to come back the next morning to replace the thermostat. The front of the house was not cooling and he immediately went into attic and discovered the issue. Called another installation crew who was out in 30 minutes to finish the job. They were equally as professional. They fixed it and now my house is nice and cool again. My dogs certainly appreciate it. I can not say enough about this company and their employees. I will definitely use them in the future and recommend them to anyone who needs their services.

QLS was very quick to respond. They called me when they were in route and showed up in a timely manner. They gave a very honest and fair price (actually far better than their competitors). I was also very pleased with the professional and kind demeanor of the technician Sergio. I would highly recommend Quality Living Services.

Techs were very helpful, knowledgeable and efficient. Work went as planned and they did a great job cleaning up before they left.

I am grateful that my close friend recommended QLS to service our HVAC system. We had an overinflated estimate from another local company, and were hoping to connect with a smaller more customer focused company whose expertise and service we could trust. The personal response and service were exemplary, and the price was much more competitive. We are very satisfied customers and highly recommend Quality Living Services.

QLS amazing to say the least. Prompt response for HVAC quote . Very professional, down to earth genuine people. Nice enough to answer all questions and very informative and knowledgeable about AC issues. No pressure to go with complete new system. Offered detailed knowledge and info on other systems not just their system. When I made decision to go with them for complete system replacement crew arrived prompltly as scheduled and were exemplary in executing setup. Omar and Oswaldo were very courteous respectful and neat. I would definitely recommend QLS for any of your HVAC needs

We were looking for a good reliable company to get our office system repaired, so we found QLS. They were here the next day and their tech was super nice and took the time to explain the repair. He was very careful with our equipment and made sure to leave a neat work area. I will be using them again for our yearly maintenance services! I 100% recommend them!

I got a good deal many years ago on a new A/C system from QLS, and have used them for annual HVAC checkups since. A good business with great responsiveness and honest and fair service. The A/C is still going strong and our electric bill has always been DRAMATICALLY lower!

Great experience - helped with my minor problem and then did a comprehensive check up and tune up. Thanks!

QLS are professions. They handled a big job for us and had a very timely follow-up when one of the components needed more attention. If need help with AC again, they'll be my first call.