All reviews for TemperaturePro Austin
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Ryan was on-time, efficient, courteous, and professional. We had another company come out that wanted to charge us three times as much and misdiagnosed the problem. I will be using them again.
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TemperaturePro Austin is always the first call I make when it comes to issues with my a/c units. They are reliable, honest, and very knowledgeable.
A few years back, we had fire ants getting into the contactor, and our unit stopped working. Temperature Pro had a technician out immediately to get it fixed.
Fast forward to this brutal summer. Our a/c unit stopped working, and I called them to come out and diagnose the unit. They came out immediately and went through the steps, checking over everything to find out what might have caused the unit to stop working. Unfortunately, it ended up being the compressor this time, not as simple as replacing a contactor. Nevertheless, they were able to pick up a new compressor and schedule the repair promptly. The technician had it up and running in a couple of hours.
Their employees are very knowledgeable and friendly. I stood there and talked with the tech for a bit while he was replacing the compressor. It is always neat to me how things work. He explained the unit to me and what he was doing to get it up and running. I could tell he had been in the a/c business for a long time now, and he is passionate about his job. I was able to learn a little about the condensing unit and how it operates.
I recommend TemperaturePro Austin to all my friends and family. They are a great company and it shows. -
I’m very excited to have found temperature pro to repair and do maintenance on my a/c. The office staff was very friendly and professional, they even sent a pic of the technician before his arrival. Reid, my technician sealed the deal for me though. He’s extremely knowledgeable, friendly, and professional. He took his time to answer all my questions and explained everything so that I understood. He treated me and my a/c problems with respect and consideration which I really appreciated. In a nutshell, Temp pro has great customer service, quick response, quality staff, fair prices, and they are safety conscious towards their customers. I can’t imagine asking for more!
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Tim and his team are real professionals. I've worked with them several times and I'm always impressed by their work.
Clear communication, reasonable pricing, knowledgeable and helpful team.
Most other companies will push you to replace everything just because it's old and cost will go up quickly.
Tim is different, he will not try to sell you things you don't need, instead they will fix only what's broken.
Strogly recommend! Thank you TemperaturePro! -
Fantastic experience working with TemperaturePro. They were professional, responsive, timely, communicative, and I can't think of anything they could have done better. Tony was a pleasure to work with and I would definitely call this company again if we need anything. Highly recommend!
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Amazing customer service! Ryan was fantastic—he did an excellent job installing my ActivePure system and thoroughly answered all my questions. Highly recommend!
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TemperaturePro was fabulous to work with when my AC was being sluggish and also for the check-up a few weeks later. They were able to squeeze me in and everyone I spoke with was professional, incredibly helpful and sweet. The servicer, David, was very professional and knowledgeable. He kindly took the time to explain the system situation and my service/cost options. I felt like he was taking my best interest into consideration and wasn't trying to upcharge me like most companies attempt - a rare fine! My AC is working great and I look forward to them doing a checkup on my furnace in the fall. 10/10 recommend.
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TemperaturePro serviced my 3 home units for a couple of years and always showed up on time, were courteous, and did a professional job. When we found one issue related to a service call, some time after their last visit, even though we no longer had a contract with them they ordered the necessary parts and sent their service guy out to take care of it. They really stepped up in a professional way. Top marks for an ethical firm which stands behind their work and does the right thing when needed.
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As always, Ryan was amazing! Super polite, thorough, knowledgeable, friendly. He took his time, and explained what he did. Well done, Ryan. Thank you Tim and the team at Temperature Pro. Everyone on your team are top notch.
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Ryan was my technician. Arrived on time. He presented as a very professional and experienced tech that explained everything well and fixed the system quickly at a fair price. I’ve had good experiences with Temperature Pro before but I will ask for Ryan by name in the future. Great job!
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Experienced a serious issue with our AC at 8 a.m yesterday (June 24). Called TemperaturePro at 8 a.m. and their tech was at our home just after noon. He resolved our issue and performed the summer maintenance that was due and was gone by 3:30 p.m. There was one part needed that isn't essential to the AC running and they will be here to install it by noon today. First class service that I would recommend to anyone. I will maintain my service contract with them.
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Needed a repair today on one of our A/C units and had a visit from Orlando. Could not be more satisfied. Orlando was punctual, courteous, very knowledgeable, took care of the issue efficiently and then took the time to explain what he had done and what we could expect. Very much appreciated. We have been pleased with TemperaturePro for all of our A/C and heating needs and were very pleased with the service that Orlando provided today.
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Temperature Pro was our third bid and became our first choice. Tony responded very quickly when I reached out. Someone came to assess our situation and I had an estimate by the next day. They were able to return in a week to replace one of our HVAC units. His team worked efficiently & professionally. Just in time for this severe heat wave! Tony returned to check over the work, to make sure all was well and that we were happy. Took his time - didn’t seem rushed. Great guy, very personable. Seems to enjoy people and his work. I highly recommend!
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David was prompt and courteous, diagnosed our issue right away, fixed it and tested it thoroughly before leaving. We even got a senior discount! Excellent company and excellent tech. We’ve had David multiple times and always ask for him again!
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The team at Temperature Pro Austin is great! Ryan quickly analyzed the issues with our AC system, resolved them and took the time to address all of my questions and concerns. Heidi in the office was very helpful in scheduling the service call and following up prior to Ryan’s visit to get any needed updates. Thanks for a job well done Temperature Pro Austin!
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Arturo was right on time. He is a polite and friendly man who knows what he is doing. He performed our yearly maintenance as well as diagnosed and repaired our AC problem in no time at all. I have to admit, it was also less costly than we expected. We are very happy with both Arturo and TemperaturePro. Man, it feels good to be cool again!
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This was our 2nd time using Temperature Pros. Heidi was kind and got us scheduled the very next day. David texted when he was on the way and he showed up on-time. He was very nice and professional. He worked quickly and gave me a diagnosis within minutes. He went over the estimate with me and was able to complete the work in minutes. I signed up for their maintenance plan which saved me the $75 diagnostic fee and 15% discount on the repair. Highly recommend these guys!!!
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From calling to book an appointment with Heidi to our promptly scheduled service from Stuart, this was a positive experience. Stuart diagnosed our problem quickly and offered us the most cost effective solution. He had the parts with him and took care of everything immediately. Stuart approaches repairs like a good doctor- he wants you to understand what is wrong so you can make the best decision. In terms I could understand, he explained what was going wrong with my air conditioner, what my options were for fixing it, and why our problem had been driving up our energy bills. This experience is typical of every experience we have with temperature pro west Austin. Very reasonable pricing and outstanding service. Top notch from start to finish.
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Got everything replaced by temp pro almost a year ago. Everything is still cooling and efficient, they even give complimentary checkups. Ryan came for my first one and he was professional, knowledgeable and helpful. Even asked if it was okay to give me a tip to help keep everything running as good as new!
Will be recommending TemperaturePro to anyone who needs their services. -
Ryan at Temperature Pro came out to replace a damper at my daughter’s condo. When he got there we were told it did not need to be replaced. It had been installed wrong and he corrected it. So thankful for his honesty. Temperature Pro has always treated me fairly and I would recommend them to anyone!! Thank you, Ryan!
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I was in bind when my AC stopped working. Temperature Pro set an appointment for the next afternoon. The next day they called to say they were available EARLY for my service appointment! David made a quick diagnosis and made two repairs in two hours. This is a professional and caring company. I can't recommend them enough.