Insulation Contractor reviews in Austin, Texas

This company was hired by our home builder to add insulation to our attic after some had to be torn out for a leak. Several months ago, they showed up at 8 a.m. on the dot with no warning call—even though we stressed the importance of this—and wanted us to help them find a parking spot. Even though there is no way to get a straight shot into our door, much less all the way into the attic, they insisted they had to have a certain space, which was on a public street. We weren’t told in advance, so we hadn’t reserved it. They offered to cut a chuck of insulation and throw it in the attic with the existing spray insulation, but we were not comfortable with that. They were unable to reschedule until Jan. 3. On that day, our appointment slot was 11-3. At 2:30 I called the company and after several minutes, they said the truck had broken down on the way and the crew hadn’t called us, nor the front office with that info. Today, Jan. 10, they again were supposed to come 11-3 and call first. The scheduler confirmed that with me. They showed up unannounced at 9 a.m. The crew also seemed confused about the parking spot we blocked for them, so I was left wondering if that wasn’t a necessity and we were left waiting months for no good reason.

No over night ,gates get to be closed by 5 pm.
No room outside the road. It’s residential road.Get a spot if you going to be late, before arriving. Early morning their trucks all
Over the lot give a them time to get to their destination as well . Good people Easy in and out.

Some good some bad from a truck driver making a delivery. Nixon drive is tight and if traffic is heavy would be hard to make the button hook to get in and there's next to no truck parking in the area but neither of those things are the fault of this company but things to keep in mind. It was pretty busy when I got there (7:00 for a 7:30 appointment) and I had to wait for all the small trucks and another semi to go ahead of me. Everyone I talked to was really nice. You will have room to straight back into one of the two docks to used to unload. I didn't get out of there until 10:30. No clue how long my trailer was empty before I went and checked, I had to track down the forklift driver whom again was really nice, to get my paperwork so I could leave. No idea what happened there, maybe he just forgot to get my attention or give me the paperwork when he finished or maybe it was just odd timing and I peeked in the back just after he finished? IDK.

I recently used Austin Contracting Services to provide warranty work on a home I had built four years ago. The linear fireplace that they had installed quit working, and our builder contacted the company for me. Our fireplace repairman, David, was unequivocally outstanding. He came out three times within a month after diagnosing the problem, then finding out the new replacement that was ordered was defective, and finally getting the fireplace to start after his persistent troubleshooting. David was doggedly systematic and remained dedicated to fixing the problem, taking it almost personally when the first attempt to repair it (through no fault of his own) failed. This is quintessential extraordinary customer service and for this above all else, performance such as this will ALWAYS be five-star in my book. Thank you David and thank you Austin Contractor Services. Bravo Zulu!

Austin Contractor Services was working in our neighborhood, the driver failed to enter a code to obtain entry through our gates, he just drove through and broke the gate. We have contacted the Regional Mgr. Wayne, numerous times, he claims they cannot pay by check or cash, he only has credit cards. Our neighborhood management company cannot process credit cards - so Wayne will not pay. Really? He will no longer return phone calls or respond to texts. Your driver damages personal property and you just do not pay? Terrible customer relations. Zero integrity. Think twice before getting involved with this company.

Leo and the team with Attic Construction were superb from start to finish. At the beginning of our research, we got multiple quotes from a lot of different vendors. Some more pest control that offered attic insulation others were just straight insulation. Leo fell into the category of the latter. We had already received a really competitive bid from another company and we were actually going to use them until Leo came. His professionalism, his straightforward attitude, and clear results in his presentation blew us away, and then to make it even better, his price was almost half of the quote we received from the other company with materials that were 10x better quality. They arrived exactly on time on the day we scheduled, and even accommodated us changing the reinstall day to the following week so that we could have electrical work done in the now empty and clean attic. Leo went above and beyond in every category, going the extra mile in every way. Wherever he could step up to be helpful, he did. I would recommend this company and their service to anyone looking for a high quality attic restoration.

Had a great experience with Attic Construction. The crew showed up on time, explained everything clearly, and did a very clean, professional job. You can tell they care about quality and details. Highly recommend them if you need attic work done.

The crew was very knowledgeable about local building codes and made sure our attic was vented properly. They didn't just blow in insulation; they ensured the whole system was working correctly. Expert service at a very reasonable price

I was dealing with rooms that never felt comfortable, but after the insulation work, everything changed. The temperature feels even across the house now. They handled the job professionally and kept everything clean.

Home insulation was something we delayed for too long.
Now we see how useful it is.

Home insulation made the house feel more “sealed” in a good way. Less outside interference.

I was surprised at how much 'solid' my house feels now that the walls aren't hollow anymore. The noise doesn't travel between the bedrooms like it used to, which gives everyone a lot more privacy. The crew was very clean and made sure all the small holes they drilled were perfectly patched. You can't even tell they were here, but you can certainly feel the difference

They went above and beyond to ensure we were satisfied

Crew that came to work on my apartment was really professional and courteous to my belongings.
Would gladly use them again

They knew exactly what my attic needed and explained everything clearly. I’m so glad I chose this company.

It’s been months since they installed my insulation, and I’m still impressed with how well it’s working. My energy bills are lower, and my home is so comfortable.

Excellent attic insulation—our home stays warmer and quieter now.

Someone in a USI company vehicle ran a red light and hit and ran my classic van. I ran it under my uninsured motorist, but the company called my van totalled and in a nutshell screwed my life up big time dealing with the aftermath. I took a picture, but the license number is blurred.... I want BAD things to happen to whoever did that....

I appreciated how respectful they were of our space, and they cleaned up completely afterward. Great experience.

After attic insulation, the second floor feels comfortable.

The crew knew exactly what they were doing and completed the job quickly. Our attic insulation is perfect, and we’re already seeing savings on our energy bills.