Mendez Family Plumbing & Electrical

after a plumber we had scheduled with cancelled, we called another company and they sent out a plumber the same afternoon. billy arrived and right away let my husband and me know he would do whatever it took to figure out why our pipes were backing up. about an hour later, he fixed the problem and told us everything was working fine. he even had us flush all our toilets to double-check before he left. really happy they helped us out quickly here in austin!

I scheduled an appointment for a plumber in Austin to snake a drain line. They gave me their hourly rates ahead of time, which seemed fair and reasonable. Miguel showed up right on time and got started quickly, answering all my questions as he worked. I also needed an old gas valve and a sewer clean-out cap replaced, and he was happy to take care of those too since there was no rush for his next job. Miguel kept the work area tidy and wore all the proper safety gear, so you couldn't even tell any plumbing work had been done. I'm really glad I called them and will definitely use them again for any plumbing problems.

I had a great experience with the plumber who came out to fix my hot water heater in Austin. They were quick to respond and acted very professionally. I had to go through my home warranty company to set up the service call, and I understand that plumbers have to follow certain steps set by the home warranty company, like waiting for approvals and parts. Sometimes the home warranty company can be a bit slow, but the plumber, Miguel, handled everything smoothly and kept me updated. I would definitely call them again for any plumbing work I need in the future.