All reviews for Sid Mourning Tree Service

I'm very satisfied with the tree trimming Sid Mourning tree service did today. Joaquin and 3 fellow workers came early and confirmed what was to be done. They worked continuously until lunch then back at it until completed. They cleaned up great and took everything away in a trailer. I wish I would have taken before and after photos because there is a huge difference. The entire team from the office staff to the arborist were all professional. I highly recommend Sid Mourning Tree Service.

Excellent tree trimming service. They showed up on the morning promised, gave me a workable quote and had the guys doing the job at my house within a couple of hours.
They were professional, methodical & they cleaned up after themselves.
Highly recommend them!

Just had my two large oaks trimmed in my front yard. Daniel and his crew were superb! They arrived early and got to work quickly. Finished the job in less than two hours. My trees look so much better! They took the limbs back that were hanging over my garage and my neighbors house and the street. There is so much more light and space within the canopy. The entire crew was friendly and fast. They took great care not to smash or destroy my plants on the ground and cleaned up everything perfectly. I can't say enough good things about them or their work.

Sid Mourning tree service has been to my home 2 years in a row for regular tree trimming and they have always done a good job at a reasonable price.

For this last time they came for another tree-related job, I was given a reasonable estimate when the estimator came to my home to measure, but due to a miscalculation by the estimator, they mentioned it would cost 3 times as much as quoted when they arrived to actually do the work.

That could have been a showstopper, but I have to praise Sid Mourning tree service because we were able to talk things out, and proceed with the work as planned.

They are a company that have something that fewer and fewer companies these days have: honor.

They honored their original estimate, and I really appreciate that about them. They have earned my respect, and they will have my repeat business in the future and personal recommendation to anyone who asks.

They also did a good job: quick work, cleaned up well afterwards, and did not damage anything. No complaints.

I write this review in appreciation of Sid Mourning Tree Service. Thank you for sticking to your word. You will be rewarded with extra business from others, I am sure.

Great folks to do business with! Both the crew and office staff were pleasant to work with. They kept us informed at every turn. Had to reschedule due to weather. They took care of us and did a great job!

They did a quick and efficient job of trimming our huge Cedar Elm and asked if there was anything else I would want trimmed off of it before they left, which I appreciated. However, they did destroy half of one of our newly planted bushes and didn't tell me. It would have been nice if they just acknowledged it and apologized. I would have been understanding since I imagine it's hard to control where the giant tree branches fall. Overall though, they did well!

Update: The manager, Kristy, contacted me to offer a full refund of our job. She was very attentive and apologetic and I greatly appreciated the level of customer service after this experience. While I can't speak if my situation was a one time issue with the quality of their work, I can attest that they will go above and beyond to resolve any issues!

Original post: Do not trust this company to prune your oak trees!!! They initially sent an arborist to discuss/quote my project, however, the crew that arrives is not led by an arborist OR properly trained in trimming the trees. I have attached a picture of just one of the examples of what we were left with after a hefty $700 minimum fee for storm damage cleanup. I have learned from my arborist (second opinion - since i no longer trust this company) that this is a flesh cut (way too close to trunk - not proper) instead of a proper branch cut. Essentially, they cut the branch collar which is important for a healthy tree. This is extremely upsetting as they are not only one of the highest rated companies, but also the most expensive option. I trusted them to do quality work and they were unable to provide it. The only positive I have to say about this company is the hard working guys that came out to try to help me get my money's worth on the ridiculous $700 minimum fee. (they went above and beyond to fill the allotted 3 hr minimum with extra landscaping tasks) However, the company does not seem to provide their employees the proper training or tools with the oaks! I never write reviews, but I have great concern that this company shows up as one of the highest rated in Austin but provides such poor quality of work. I hope others also speak up to also hold this company accountable!!

These people are incompetent. I tried to get an estimate for work at one of my properties, but was stood up. The window for their call 30 minutes before the estimator was to arrive was wide, but they never called. This ruined my whole day's plans, but they apologized and rescheduled. Again, I was to meet the estimator to specify what I wanted done. Nope. Stood up again. Screw these guys. Then, a month later, I get an invoice. ? I never even specified what work! I simply ignored the invoice, but the next day I get a voicemail saying the crew has arrived and is starting work. What? Now I waste more time trying to figure out what is going on. They claim someone approved the invoice, but I never even opened it. They can't tell me what is going on, but say they'll call me back. I'm not holding my breath. Avoid these people at all costs.