Total Restoration of Texas

We were out most of the day and came back midnight to find 1.5” of water all around our 1st floor. It was really shocking to see the entire house flooded with water. A connector on the water supply line in our powder bath broke causing the water damage. We did not know what to do and started searching on Google. Found Total Restoration of Texas and they had great reviews. Called the number, Kylie picked up the phone and sent Ryan within 30 minutes to our house. Ryan spent next 4 hours removing hundreds of gallons of water using a pump in the van, long tubes and vacuum.

Ryan left around 5 am and came back again around 11 am with a crew. They covered everything with plastic sheets, cut the dry walls open for 1 foot above the floor, cleaned all the debris, added fans & humidifiers to remove all the moisture. Fans ran for next 3 days and it was very hard to see the entire house being cut open with a lot of dust everywhere. But Ryan made it easy for us. He was on time, friendly and explained everything along the way. Since we were impressed with Total Restoration of Texas for water removal and Jason (owner) has a lot of experience dealing with insurance companies, we ended up giving the full restoration work to Total Restoration of Texas. This was one of the best decisions we made. Jason is straight forwarded, upfront and keep his words. We started the construction 10 days before COVID-19 started, but Total Restoration of Texas was able to finish all the work in 2 months as originally planned. Construction during COVID was not easy, but Jason handled it really well and made sure there were no delays.

Jason brought awesome crews for drywall repair, kitchen remodeling, bathroom remodeling, painting and flooring. All of them were very professional and quality of the work was exemplary. Even though this was not planned and going through water damage is a hassle, we got a beautiful and modern house at the end. Kudos to Jason, Kylie and Ryan. I would highly recommend Total Restoration of Texas for any water removal and post construction work to get your house back in shape!

Total Restoration of Texas came to the rescue when four rooms of our home, a hallway, and coat nook were flooded this week. Ryan arrived about 30 minutes after I had called to schedule an inspection. He was kind, polite, professional, and got right to work assessing the damage and pulling out wet carpet padding. He set up drying fans and promised his crew would be at our house the next day to finish the clean-up. They arrived as promised, preceded by a text message to let us know they were on their way. Ryan told us that he would stop by our house over the next few days to check the status of the moisture in the walls. I appreciate the communication and the promptness. Ryan has also been very patient in answering all of our questions, and he's left us feeling reassured that our home will soon be back to normal. I can't thank Total Restoration and Ryan enough! I highly recommend them.

Our kitchen sink overflowed while we were out for several hours, returning to find water spread through half of the house. Based on great reviews, I called TRT and Ryan showed up right away with all necessary equipment to start mitigation. Over days of running numerous blowers and de-humidifiers 24/7, we were most fortunate to dry out successfully with no detection of mold/mildew. This is credited to Ryan's quick response and action plan. His communication is very good and he has an excellent crew for all phases of work. Their moving/storage company is very efficient and carefully packed and relocated furnishings and boxes to offsite storage to clear the affected work area. Ryan's team is professional and dependable, and we'd be glad to recommend them to anyone who needs these services.