Reviews of local pros in Azle, Texas

Shannon was very quick to want to help me, and Cody arrived on time, ready to work, and had it diagnosed and fixed in minutes!! Very professional, Very Kind, and so reasonably priced!!! I won’t use anyone else now that I’m a resident of Azle!!!

The best company I ever used. They came out the day I called to make sure we had ac because it was so hot. They fixed it and had all the parts. Best customer service. They made us feel like we been friends forever. Would recommend to anyone. Will use again if needed. Alex was our technician and he was wonderful.

I recently had my air conditioner replaced and I couldn’t be happier with the service I received. From start to finish, the communication was excellent—everything was clearly explained, and they kept me updated throughout the process. The team did outstanding work with the installation, completing it quickly and professionally. On top of that, the price was very fair and competitive. I highly recommend this shop for anyone needing air conditioning replacement or service.

My husband Zack and I had a wonderful experience with this company. Shannon was incredible to work with, very friendly and compassionate. The employees of this company are very kind and efficient and work hard. We are thankful for their work on repairing our air conditioner and would happily recommend them to anyone. Friendly company with your best interest at heart!

Cody Lane provided absolutely superb service today fixing my AC unit. From the moment he arrived, he was professional, knowledgeable, and courteous. He quickly diagnosed the issue, explained everything clearly, and had the unit up and running in no time. The quality of his work and attention to detail were outstanding, and he went above and beyond to ensure everything was working perfectly before he left. I truly appreciate his expertise and professionalism — I highly recommend Cody for any HVAC needs

I was recommended through my home insurance company And they provided exceptional professional care when I needed help with my AC and heater. Someone was always available by phone or via text to answer any concerns I had

Rutledge Refrigeration was superb!. They demonstrated professionalism and respect while delivering outstanding service and offering detailed, clear explanations. They have a well organized team.

After a not so great experience with a different company in a home warranty situation, Rutledge Refrigeration and HVAC saved the day and my sanity! They were timely, honest , and gave me a great price to get my two-zone system operating correctly. I will use them again.

The Rutledge’s were great to work with. They were prompt and efficient. They did excellent work on both of our units. I would highly recommend their company.

Contacted Rutledge about a coming out to just do a check up on my mini split....was able to get a specialist out here same day! Specialist showed me exactly what the issue was, how he was going to fix it, and time/cost....all up front before doing anything which was nice (last time I had work done the company just hit me with a massive bill after the fact which I would have gone a different direction if I knew that up front). Customer service from specialist as well as young lady I spoke with over the phone was fantastic.....you can tell they truly care about the work they do as well as their customers. Will definitely refer and use again if ever needed. Highly recommend!

⭐⭐⭐⭐⭐ Review
Rutledge Refrigeration

Our air conditioner went out in the middle of August — one of the hottest months in Texas — and we were working through a home warranty, which can be a slow and frustrating process. From the very beginning, Shannon at Rutledge Refrigeration was the reason we made it through.

She was diligent, responsive, and truly committed to getting our unit repaired or replaced. Even though the home‑warranty process stretched to 48 days, Shannon stayed on top of every step and made sure nothing fell through the cracks. Knowing she had our back made an unbearable situation survivable.
We added some other services not included with the home warranty and no problems at all.

We could not have withstood the Texas heat without her persistence and professionalism. Rutledge Refrigeration — and especially Shannon — earned every bit of this five‑star

Highly recommend Rutledge HVAC for any HVAC needs you have. Our warranty company sent them out and I was very impressed. You can tell they are an honest, small business and are just trying to do right by their customers. We had our unit go out over Christmas and they moved quickly to get a special part and repaired asap. Shannon was very kind and honest and we would use them again.

Our Furnace went out during the couple of days of Cold Weather, Contacted my CHoice Home Warranty. They assigned Rutledge Refrigeration and HVac. They came out quick and took care of the problem. Shannon always kept us notified of what was going on our contract and called us when they were coming. Very Professional Co. I recommend this Co. for anyone needing AC work. This people are very Courteous and Proffessional.

We first found Rutledge through our home warranty company, when one of our units wasn't working properly. They came to our home punctually aand performed the work to repair our unit. This is a man and wife team, and they are very personable and professional. We have 3 units in our home that are getting older, as well as 2 mini splits in our shop. We asked them to return and give them a "spring tune-up". Once again, they arrived when they told us they'd be here and did everything we asked them to. We plan to ask them to return this spring to once again give our units a spring tune-up. I would gladly recommend Rutledge Heating and Air Conditioning if you are needing service to your heating or air conditioning system.

After spending 3 hot summers without any AC, and getting no relief from my home warranty company, Rutledge Refrigeration and AC found me a unit that I could afford. Installed it soon after that and I have been very satisfied ever since. Not only did they install it quickly, but they have periodically done the seasonal inspections to make sure that it will last a long time. I highly recommend Rutledge Refrigeration and AC for all your heating and cooling needs. Great people and great quality. The perfect combination.

We have used Rutledge Refrigeration multiple times now and highly recommended them. All of their staff is kind, respectful, professional and honest. They have helped us with our smart thermostat and have done preventative maintenance on our HVAC unit twice now. Rutledge Refrigeration has given us the best service(s) and their pricing is fair.

We lost our heat during the late January cold snap. Rutledge came out, diagnosed the issue, ordered the parts and fixed everything in less than a week. The technician, Alex, was professional, knowledgeable and very willing to answer our questions. We made a request to please send him back to complete the repair. The owners of Rutledge, Shannon and Robert, were also helpful and patient as we asked our questions. We felt we were is safe hands from start to finish. We will definitely use them in the future should our systems need work. Highly recommend!!

The service that I received from Rutledge Refrigeration & HVAC was amazing and a true blessing. I was referred to them by my home warranty company and I'm glad I was. I received prompt communication regarding my upcoming appointment and from the 1st contact with their admin staff it was clear that I was in good hands. Each follow-up communication was both professional, detailed, and efficient. I will definitely refer others to this company for HVAC servicing. They answered all of my questions and I feel confident in the service they provided.

Rutledge replaced our failing heat pump with a speed and professionalism that is hard to find these days. Shannon kept me apprised of appointment timing, costs and any delays that had to be dealt with via my home warranty company. I would highly recommend Rutledge to anyone needing any AC or heating issues. They are simply the best.

I recently had a full house system replaced by The AC Shop and I am very pleased with the way they installed it as well as the end result. The system in my house was 25 years old and was not able to maintain cooling of 82 degrees. They showed up on a Friday afternoon, and after troubleshooting it for a while, they explained to me that while several components could be replaced, the best choice really would be for a new system, as the current one had more than run its course and would require quite a bit of maintenance just to keep it running right. I elected to go for the replacement and they had a new air handler installed in a couple of hours and picked up the new matching outside unit the following morning. The Durastar system works great with a lot less cycling and shorter run times than the old one. Their attention to detail during every step of the installation impressed me as well, and their pricing was reasonable compared to some outfits out there. True pros these guys. Thank you Andrew and Mike! Highly recommended.

Had to purchase a new A/C/Heat pump system for a mobile home that I bought that did not come with one. Shopped around and Andrew hooked it up and got it taken care of! Granted that was around July 2024 and its now October 2025, we are two summers in and still going strong! The house is nice and chill during the summer and nice and warm in the winter. Andrew is a pro, thanks again!