Electrical reviews in Bedford, Texas
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Eric was amazing giving us options for a few issues we were having in the home. Once work started he and the apprentice were friendly, efficient, and respectful of our home. The dogs even loved them so that’s always a good sign.
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Theron was very professional, knowledgeable upfront professional. He quickly performed the task with a fair reasonable price. He really looks out for his customers. I'll definitely reach out to Mr. Electric of anything needed in the future. Thank Team!
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If you need an electrician call Mr. Electric and ask for Darrell! He is phenomenal! He installed my Ring doorbell and security light quickly. He was professional, courteous, friendly, and most importantly patient. He answered all my questions and made sure I understood his answers. Top notch service!
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Mr. Electric solved our problem. We had a burnt wire in our breaker box shutting down our dryer. The electrician Eric also installed a surge protector to protect our appliances from now on. He was great! We will definitely use them again.
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As a business manager I need my work done fast efficiently and at a competitive price backed by good warranty service and Mr Electric did just that! I didn’t get some incompetent guy that needed me to do the job for him instead I got Erik their field supervisor with more experience than a 20yr tradesman but with the passion of a young professional! I don’t write reviews often but this one deserves my time. Great work because When my business was on the line and I needed a pro Erik preformed!
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Mr. Electric was responsive to my concerns and scheduled me for a same-day appointment. I absolutely value the customer service. Erik came out and was very professional. He was thorough and answered every question I had. He went above and beyond with his assessment, as well as, provided estimates for my specific needs.
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Darryll was great. He explained things so I could understand what he was telling me. He did a great job installing our security cameras and lights. He was on time and worked quickly. The price wasn’t bad either. 100% recommend Darryll at Mr. Electric.
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Eric did an excellent job with the work I need done. Fixed the garage lights that hadn’t worked for over 5 years and lighting that had been blown down during a storm.
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Erik and Darryl were the best. We had some unexpectedly and costly work to be done, and they were professional, personable, and thorough. They explained everything and made sure I understood (as best I could lol), and I appreciate it.
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This company was very pricey just to come out and give an estimate. When I tried to decline the service call, they tried selling me on a membership plan that I stated I was not interested in.
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Called to set up an appointment and paid to join their “priority” membership and they were supposed to be here in between 3 and 6 and they never came… called and asked when they would come and he said I don’t know what day we can help you… I asked for a refund and he said I can’t do that until tomorrow… I asked is the billing department closed he said yes I asked what time does it close and he said 8pm it was 540pm as I was talking to him… I said it’s not 8 yet can you transfer me.. he laughed and said no… I just called the credit card company and filed a charge back on them so they pay the fee… terrible customer service would never recommend it to ANYONE.
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I'm quite impressed. In my experience with working with electricians on my house, they are all very professional and helpful. I will definitely use them again in the future if the need arises.
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They were supposed to arrive by 3, so I called at 230 to make sure we were good, to which they said yes. Well 730 rolls around and still no communication, so I call again. I ask if I'm still on the schedule, and the guy proceeds to tell me yes, but we're not coming.
Just communicate people, I could've at least called someone else to help address my issue. -
Great professional service, it was easy to make an appointment and there were two courtesy calls to remind us the electrician was on the way. The electrician who came out, knows his stuff and he got the job done quickly and professionally. Highly recommended.
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I went with this place based off all 5 star reviews. I should have gone with a “big name company”. It makes you wonder if they can screen their reviews, let’s see if this one shows up.
We needed a breaker swapped out and the total charge was $660 to perform this- way too expensive. The main reasons for the 1 star review are:
- we were never given an explanation of exactly what was going to be done with a price estimate.
- after completing the job, he didn’t show/explain what he did.
- he said he would email us an itemized receipt when he got back to the office...still haven’t received.
I just got off the phone with a customer service representative and he said there is nothing they can do- sorry. -
*THIS PLACE IS A LITERAL SCAM! *You call this place and they tell you about this membership that you can get for 149 which allows you to use them for a whole year. All their raving reviews are bots, one is even a person using the chef Carla Hall's photo as a reviewer. I drove to the actual address and it is a wooded field. The business park has no DAWSON Electric there. Luckily, my bank blocked the transaction because it was suspicious. We called another one named Thompson Electric and it was the same guy who answered the phone at Dawson. DO NOT USE THEM. I have reported them to Google but I needed to share this because all the bot reviews block the legitimate reviews saying they took their money but never showed up.
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The technician from Dawson Electric Company not only fixed all of my issues bet he followed up the next day to ensure we had connected with a resource that would fix a problem that was not even within his scope of work. Professional, articulate, responsive and knowledgeable.
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This place is a scam. Called and made an appointment was charged 99 dollars for the appointment. Electrician called a couple hours later and said there is an additional service fee charge of 199. Just to have someone come out and look at my electrical panel. What a joke!!
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I can’t thank them enough. After I contacted them showed up within half an hr. They understood the urgency of my situation, came home and fixed the issue. The price was very reasonable. I have already added them in my speed dial. Definitely work with them to fix your electrical issues.
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Dawson Electric Company have done a great job of installing pot lights in our kitchen, family and living/dining rooms besides additional wiring to our dish washer and lights in other areas of the house. Mike kept to his word and timelines as promised. We would highly recommend them to our family and friends.
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Dawson Electric Company staff is a class act and would highly recommend him for any of your electrical needs. He was professional, punctual, and responsive plus performed timely, quality work with honesty and integrity. We can’t wait to hire him for our next project!