Wise Tree Care

Excellent work by the crew on four large trees and a large holly. Crew of five showed up on time, climbed into trees and removed dead wood then trimmed branches to height requested. Cleaned up branches and left the yard as they found it. We have used Wise Tree Care for several years and always satisfied with their work.

I gotta say, they stand behind their reputation. After I posted a two-star review (see below), they called me. I was away from my cell phone and they called me three times that very day.
Matthew came out to the house to walk through what was done and what wasn't, to explain what the disconnect was between our respective expectations, and to make it right. There were some work that he saw that he wasn't pleased with and he asked for the opportunity to come out and fix it. Two weeks later and they are outside right now doing the rest of the work and a bit more besides for free. Thank you Matthew, for making sure that folks are pleased with your company's work.

Old review:
One of their tree folks came out (Matthew?) and gave a quote for a "crown cut" for two trees next to the house for $700. "You'll love it." I declined and instead took him up on an offer to "trim the other trees back 4-6 feet from the house" for the same price. I did ask later over the phone about getting that crown cut on those trees and I was told that the crew would quote me a price when they got here. I thought the price might be a bit less, as they are already here, it's one of the trees being trimmed away from the house, etc. Well the price they quoted me was more than what Matt originally quoted so I said no thank you. The trimming was less than I expected, as I thought they would trim the tree limbs 4-6 feet back, straight up from the house, but instead they trimmed them 4-6 feet away from the gutter. There are still limbs w/in 4 feet of my house, there are still limbs extending over my roof. They were all done and back in their trucks in 45 minutes so they were quick and the back yard looks clean. The crew looked professional. I think I overpaid for what I got and I do not see myself using them again.

Excellent Job! Worked with Matt, a seamless process from beginning to end. They did the work we needed (removing a dead tree) for a very reasonable cost. Crew showed up when they said they would and when they were unable to grind the tree stump at the same time, they promised to return first thing the following morning, which they did. It also felt good using a local company. Highly recommend Wise Tree Care!