Reviews of local pros in Benbrook, Texas

This is the most fantastic company. The have worked for my family for 20 years and could not recommend them more highly.

Was on time knows what he is doing. So glad I found someone to repair my stuff when needed . I highly recommend him

This should be the very first person you call anytime you have appliance issues…highly, highly recommend. Knowledgeable, professional, just excellent.

Honest and upfront, skilled, and speedy! Grateful for Chris’ continued and reliable help!

Very knowledgeable and professional, accurately diagnosed and quickly repaired the problem. Oliver Dyer said we needed a new dryer. Repair was under $100.00

Chris came out less than 15 minutes after I called him to look at my Washing machine that was off balance. Really nice man and reasonable pricing. :)

While I unfortunately found out that I need to completely replace my frdige, i do have to say that Chris was very professional, down to earth, responabke, honest, and and informative. If I have to get something repiared or looked at again I will definitely call him.

The repairman repaired my machine the right way, he did an awsome job on my machine. I was thinking of getting a new machine. For some years now i was so unhappy of how my machine washed. The last repair man sent out by samsung because it was on extended warrenty installed the wrong size rods and the machine tub sat really low, so the machine would only fill a bit of water because it would weigh the tub even lower, i told the new repair man i was really thinking of buying another machine that i had not really liked this one. But i decided to let him fix it, and told him this is the last time i will fix it, turns out he put the correct size rods and it works amazing i can now keep up with all my wash which i haden't been able for some years. Thank you for doing a great job. The tub sits up high now it fills up with more water now, washes much better.

Be aware that you may be connected directly to American Home Shield. I still gave a 5 star because apparently this man does good work and I don't want to take away from that but that's not what I wanted. Trying to stay local and deal with a specific person or business not a corporation. Have had issues w/ AHS in the past.

Awesome guy and excellent service!! Chris was on time and replaced the bearings in my maytag washing machine. Machine is running like it's new again. Would definitely recommend his services to everyone.

Chris has done Excellent work repairing our HE Maytag Washing Machine! He backs up his work and makes sure everything is working right. We really appreciate the Quality of Repairs!

Chris was great. Very friendly, professional, responsive, and knowledgeable. Really helped me in a tight situation with our clothes dryer. He quickly identified the problem, and was extremely fair with us.

Chris is terrific! He actually runs this business the right way. He comes prepared with possible parts needed and does his very best to get the job done same day! I have been using this company for 40 years and they Are very honest people

Chris came out today fixed my dryer. Not only did he fix it, he gave me some advice on how what to do to avoid the lint build-up for my dryer, as I live in an apartment.

I was not home, but my mother was. She sang his praises about how nice and courteous he was.

He was fantastic! Came out so fast, was friendly and got us what we needed! I thought it would cost an arm and a leg to fix our washer and it didn't! I will defiantly be recommending him in the future!
Ps- I called again 5 years later and STILL give him 5 stars! He was at my house to check out my fridge within 30 minutes and when he gave me the bad news that it was most cost effective to replace it, he didn't even charge me! Now thats customer service!!!!

Chris has been out a few times to our house. He is upfront about costs, fair, and reliable. He ran a cycle on our washing machine to try to diagnose the problem and while he sat there listening to certain parts of the cycle, he was so patient as he answered all of my questions about all the appliances in my house. I would recommend Benbrook Appliance Repair to everyone.

Chris was super reasonable and very helpful. Came out as soon as he could and fixed our LG washing machine. He was very up front and honest about the whole process and we were very happy with the price and service. Would recommend him to anyone with appliance repair needs!

I am having a lot of difficulty trying to get Benbrook Appliance Repair to respond to my calls. Someone else answers and says I have reached the wrong number. That can't happen at least five times. Now I am concerned about the very nice man who has been to our home several times and was supposed to replace rods in my washing machine. Please respond. I don't really want to talk with Home Shield because we cancelled them for lack of care. I had to buy a new washer and dryer yesterday.

Chris was very quick and professional. I called at 9:30am and he was at my house by 11:30am with the part in hand. The drain pump on my washing machine stopped working and now it drains the way it's supposed to. I highly recommend him for your appliance repair needs. Chris earned this 5 star rating and a repeat customer. Excellent work!

Came initially on a Monday, said the part had to be ordered and would take 3-7 days to arrive. Late afternoon Friday he did advise the part had not arrived. I tried to check in again with him late the next Monday, got no response. I had to call again Tuesday, still no part but he said its supposed to arrive that day and said he would reach out that night. I still haven't heard from him to this day. I ordered the part yesterday. It arrived today, and after a YouTube video lesson, I fixed my own washer. I understand he has no control over shipping, but the lack of communication..... not good. This business came highly recommended to me, so I tried to be patient. I am sure I am a one off considering the rest of the positive reviews.

This was unfortunately a rather awful experience. Our dryer stopped heating, we gave Chris a call and he came by the next day to make sure all looked good after we had replaced the heating element ourselves. He tweaked one of the fuses and in the process somehow managed to arc it, causing our refrigerator water line to pop and ruining the power cord to the dryer. What should have been like a $50 service call was $400. Chris made some excuse about not having the part and being non-confrontational, I said nothing but I personally was extremely disappointed with the lack of professionalism and integrity. Not to mention, the dryer still doesn’t heat.