Reviews of local pros in Benbrook, Texas
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WOW!!! I cannot say enough wonderful things about this husband and wife team!! Beware this is a long review but necessary.......
We bought a home in March and purchased a home warranty program with Old Republic. Unfortunately on Monday, my AC service call was routed to another company called Texas Heat and Air. I would not recommend them if they were the last company on the face of this earth (I plan to write a review for their company if you want more details about their poor workmanship please look there).
As for Indoor Comfort, I called this morning hoping to be able to be worked in today (Friday) but being summer, probably pretty unlikely. We have been without AC since Sunday. I left a voicemail and received a call back within about 5 minutes. Vicki called me and was very sympathetic to our dealings with the other company and delighted me with news that they would be able to come out TODAY!
Unfortunately, we weren't able to be home, but my kiddo's were here and we gave them full permission to go wherever they needed as we felt so comfortable from the conversations we had had with them. Even though we didn't actually meet Roger, he was so professional and friendly. He never once made us feel like we were terrible people for actually calling them to fix our AC, HA (referencing other company). He was in communication with us when needed and finished up rather quickly. He indeed did fix the problem but I am happy to report that our AC is working even BETTER than it was before it broke! Before it broke our AC would run all day, its hot in TX, thought this was normal, well, I guess not. We have been home for roughly 4 hours now and it has kicked off at least 5 times and has perfectly maintained the 72 degree's we have it set on.
I HIGHLY recommend this company. They were such a pleasure to work with, they were quick, extremely professional, kind and actually did their work correctly! We now get to look forward to a nice ICE COLD home for the weekend. We could not be more pleased and I must say (from being a small business owner myself) they know how and what it takes to run a great company! -
My experience with Indoor Comfort has been exceptionally good. I bought an old farmhouse and updated the infastructure: new electric wiring, new double-pane windows, insulation, etc. The existing HVAC system was old and inefficient. Through a referral I contacted Indoor Comfort and I’m glad I did. I was impressed with how candid and informative Roger was. He provided several options and answered all my questions allowing me to select the right replacement system. I also have a large glassed porch that had no existing HVAC and he helped me choose the right mini-split unit for that space. Installation went smoothly and quickly. Everything, both whole-house HVAC and separate mini-split, have been running great. When I’ve had questions about system details Roger has always responded right away and persistently followed-up to ensure I was satisfied and had the information I needed. I’m a very happy Indoor Comfort customer and I recommend them to anyone looking for either a new system, system renovation, or ongoing HVAC maintenance. Great company!
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We had one of our AC units and all the duct work replaced by Roger and his crew. They did an amazing job. They were on time, kept the job site clean and the installation was beautiful and professional. Nothing but great things to say about this company!
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Roger repaired our 17+ year old AC unit several times to get us by until we could afford replacing it. When we finally were able to replace it, we shopped around, and Roger had the best price and seemed to care the most about the system he recommended.
He recommended three different options, and ultimately we picked a 4-ton 2-stage Lennox AC and furnace for us about 8 months ago. It has been working wonderfully ever since. -
Great
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So Thankful for Austin! Arrived 30-45 minutes of me calling and repaired our hvac in a timely fashion to get our business back on track! During peak hours and spring break!
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Champion has saved my bacon more than once at my business. Austin came out on Saturday and diagnosed a malfunctioning unit. He came back on Monday, after it thawed, and got us back operational. These guys get it. Professional service and nice guys to boot. Will 100% use again.
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What a great experience it was to work with them! Titus, Vance, and Wyatt were completely professional and very courteous the entire time they were here, and even got the work done in UNDER to allotted time. I would highly recommend using Champion for all of your AC needs.
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Great service.
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Very prompt and knowledgeable and great workers
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Excellent customer service!
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Came out quick and corrected my issue right away.
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Right on time, very friendly and great sense of humor. Fare prices and honest. I really recommend them
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David was great and the membership was totally worth it
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The service was very professional, a quick response to our problem and the technician was extremely polite.
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Great job Guys
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They were on time. The gentleman was very polite and had a great humor. I would recommend this company. Thank you Logan, you did good.
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Great, efficient and fast service. They guys were fantastic and very knowledgeable.
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Very great service!! Tech (David) went the extra mile and answered all our questions and found the problem!
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I needed an outside unit and the first company that came wanted to do it for 12k, which I knew was a scam so I called the company of someone I knew 25-30 years ago and worked beside on the weekend, Wayne Cooper. I knew Wayne to be honest and that their people would be the same. So glad I did, they replaced my unit for less than half what I was quoted from the first co. and it has a working heat pump unlike the unit replaced. Don't know why I waited so long to use Cooper except I saw they were out of Granbury and just assumed they didn''t service Cleburne. Extremely satisfied and will only be using them going forward!!
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Great job Champion Mechanical! Thank you so much! Russell was very informative and did awesome work! Highly recommended!