All reviews for Appliance Home Solutions

Excelente servicio

Great

Very fast and respectful..got the job done

Always gets the job done and fair prices. Overall good guys!!

Very exceptional service from the moment our work order was placed. Professional, honest, friendly and knowledgeable people at your service here. Highly recommend!!

They have worked on probably every appliance I own over the years & ever time they are respectful, though & understanding because of my Deaf dog (who wants to say hi & help but sounds the complete opposite!) I recommend them to EVERYONE! We use them for our business too!!! Thank you everyone for all the hard work you do!

I had a very good experience with this company. They were the company with my home warranty. They called the same day I put in the request and scheduled me quickly. I needed a new heating element that they needed to order. They just finished my repair. I contacted them Monday and it is Friday and it is fixed. They were quick, friendly and knowledgeable. Would recommend.

Good honest people. Solid work.

When I called I asked if I could take my appliance to their place of business the person who answered said that they don't work like that. I said what do you mean, he said we go to the residence and work from there. I didn't like that so that's why I'm giving a 3 star rating. Usually when someone is in business they have a location and the person that answered was evasive in giving this info. So thanks but no thanks.

The technician arrived in a noticeable hurry and with a poor attitude. He didn’t introduce himself or clearly identify the company he was representing. There was no company name on the van, no business card—nothing to verify who he was beyond the logo on his shirt.

When I explained the issues I was experiencing, he was dismissive and rude, at times implying that I wasn’t being truthful. His responses were unhelpful, often brushing off concerns with comments like “well, I don’t know then.” One of his suggestions—to remove the dryer vent cover from the wall while drying clothes—felt questionable and unprofessional.

I contacted the company to report the experience, but it turned out to be a dead end since the technician is the owner’s brother. That made it clear that my concerns wouldn’t be taken seriously.

Overall, this was a very disappointing experience. Being treated with disrespect in your own home by someone who is being paid for a service is unacceptable. I would not recommend doing business with this company.

2 months before I was not called!

This company was sent out by my home warranty. NEVER AGAIN!!! Will I use them to fix any appliance in my home. The 2 technicians that were first sent didn’t have a clue as to what they were doing. One was on his personal cell phone while the other had to call for support to find out what was wrong. While they were accessing the problem one of them jumped on my dryer to get to the back of the washer because they didn’t wanna pull out the washer and damaged my dryer and dented it. When we addressed this to the owner he suggested that we caused the damage. Why would be purposely damage our own appliance? After my husband argued with him to fix it he said he couldn’t find the part that it was discontinued. Finally he agreed to cut us a check for $124 for the price of the part but we insisted he fix it and after we involved our home warranty about it he “found” the part and ordered it. The owner was rude and never introduced himself he just walked in did the job and didn’t even have us sign anything when he was done. Talk about customer service. They did fix my dryer after I called the home warranty and made them aware of the damage. I would never recommend them ever!!!!

They were sent out by my home warranty due to my dishwasher leaking. When they left it was working fine, however the cycle did not complete. It cancelled and flashed that there was an issue with leaking. Called them back, they sent someone else, he stated he couldn’t see the issue when I explained it was at 52 mins, he said he couldn’t stay here that long and to try and get a video. I did, they came back, video was shown. He stated that my brand of dishwashers have a lot of problems, and they don’t flash codes like whirlpool ones. He said he would reach out to the home warranty since he wasn’t able to recreate the problem (again because wouldn’t stay here for the amount of time that it need to create an issue). When I contacted them he didn’t mention anything else other than they couldn’t recreate the issue and that there is no mechanical damage.

Also, I had to call multiple times because there was very little communication from them to me about when parts would arrive or what was happening. I have been waiting on this issue to be resolved since 6/29. Between them and my home warranty it seems like I may just have to go out and purchase a new unit out of pocket.

Appointment scheduled through Home Warranty for Washer/Dryer repair.
Day before appointment, confirmation call was received. Day of appointment no call no show! Office wouldn’t answer, home warranty tried to contact, no answer. Home warranty had to schedule another company.
Waste of time of company. At least call to advise you won’t be making it or answer!