All reviews for Climate Mechanical

We have used Climate Mechanical for our HVAC residential needs for decades. Travis has taken care of us for the majority of the years. Outstanding service, always. Punctual, knowledgeable, friendly, and thorough. Always look forward to seeing him. It’s nice to have the same service technician. Makes you feel like he has a vested interest in your home. When we remodeled our home and needed to reconfigure our HVAC duct work, Mike came over and looked at things, discussed his recommendations, and scheduled the work. All went well and without problems. We have always found the office staff to be courteous, outgoing and attentive. Thank you, Kay.

⭐⭐⭐⭐⭐

We’ve used Mike and his HVAC team for years in Austin, and they’ve always been professional, reliable, and responsive. The system they installed six years ago still runs great thanks to their solid installation and ongoing maintenance.

Travis has helped us multiple times and even came out on a Saturday to save our Valentine’s dinner — courteous, knowledgeable, and efficient. The parts for the repairs ended up being under warranty as well which helps the pocketbook.

If you need HVAC installation, AC repair, heating service, or maintenance in Austin, Travis County, or Hays County, I highly recommend them. Great service every time.

We had an excellent experience with Climate Mechanical. Travis and Jose were outstanding, professional, knowledgeable, and incredibly thorough. They took the time to explain everything, answered all of our questions, and made sure the job was done right. Their attention to detail and customer service really stood out. It’s rare to find technicians who are both skilled and genuinely caring about the customer experience. Highly recommend Climate Mechanical!!!

Having obtained quotations for three different brands to replace our two heat pumps and associated equipment, we retained Climate Mechanical as offering the best value with Trane equipment. Mike Wiegman offers very good practical knowledge of HVAC equipment and works with the customer to determine what the optimum solution is. The crew was scheduled promptly, performed the work expeditiously in a professional way. The workers were very careful not to damage the walls and hardwood floors while removing the old equipment out and carrying the new one in. Could not be any happier with either the workmanship or our new installation.

We are very satisfied with our new HVAC system, and responsiveness of the company for post-installation problems. During the installation process there was a profound lack of communication regarding scheduling of the workmen. (no-show, hours early arrival) A drop-by visit to the South Congress office brought this frustrating situation to Mike's attention, and he was attentive to our concern. Customer service is good, the workers are skillful, and the price was excellent.

STAY AWAY FROM THIS COMPANY!!!! They're techs are rude and inexperienced. If they don't know something, they just make up stuff to push you towards buying new equipment. Total scam artists. Wouldn't send them to my worst enemy. You have been warned.

My experience was very negative, the word of this company means nothing! I first called to make an appointment this was for Wed. upon seeking why they did not show it turns out I was bumped from the schedule. So, they told me how sorry they were and told me what day they could work me in for my appointment on Fri. but again no show. I had too call again, this time they claimed emergency as the reason for not keeping their word. Again, we are so sorry we will meet you tomorrow at Sat. at noon. They called, Sat. morning 8am after all of this to inform me they weren't coming citing outside of their service area aND wold cost them too much money. This information should have been shared with me from the start! But no, they kept me hang on a string in the heat for 3 days with kids in the home. Do not believe anything this company says because Climate Mechanical does not do what they say they will do and therefore can not be trusted with the repair or installation of such a large investment in comfort. If, you choose to use this company you might come to regret that phone just as I did.

***** 07/2017 I've also done an update on YELP. Climate President contacted me after almost 3 years to replace unit and make it right. please read as it explains exactly how this Company operates. I would rate them a zero.They didnt replace unit but wanted me to remove all negative reviews or they would sue me!!!!

10/14/14 BUYER BEWARE
Before you have any HVAC pulled out check what brand and SEER they are installing. Austin energy had this free weatherization program. We qualified. The nightmare began. The owner refused,to let us keep our original unit. He put a Coleman 15 Seer , single stage compressor with no variable speed. He took out a 14.5 SEER Lennox that had a one stage compressor and variable,speed.Our old unit was more efficient. We had Climate out 2 times for high humidity after the install.The second time the Service Manager came out. The first tech that came out here was told to lower the fan speed.What he did was raise the fan speed.The Service Manager said the first tech messed up. BTW there is a,wiring diagram of the fan speed that he totally neglected to see.The Service Manager supposedly fixed the problem.A few days later we call Climate and speak to The Service Manager.There was still a humidity problem."He states there is nothing that he can pull out of his bag of tricks. He states what do u want from us?He states the unit is working the best it can. I don't see any reason to come out there"I was mortified. We have a year parts and labor warranty. They will not come out . Aren't they in violation of their warranty? Be very careful dealing with this company.