All reviews for Cool Climate

Thank you Carl for coming to the rescue when our compressor kicked the bucket and for getting us back up and running in this Texas heat. Appreciate your skill and expertise in figuring out the problem with no delays and I would highly recommend Cool Climate to anyone in need of HVAC services. Very professional and courteous both you and your crew. With all the various companies out there, so glad we found someone dependable !! Greatly appreciated!!

Mark & Carla

My 78 year old mothers heater went out during the winter weather we just had. Cool Climate was there in a flash and took care of getting her system up and running. Leo and Carl went above and beyond. My mom told Leo she could not get her truck out of the garage because of the ice and before Leo left he cleared the ice from her driveway. My mom was floored by the customer service and happy with her new system. Would highly recommend Cool Climate to anyone that needs HVAC work done. Thanks for the great work!!

Carl the owner was wonderful and quick. I realized looking back at some old photos I’d met him before! Thank you for your support !

I’ve used this company since 2022. In 22 I replaced the contactor, in 2023, fan motor, in 24 regular service. And today, another fan motor. All together I’ve spent 1464 with this company including today. I keep telling them that something is going on with the overall unit but they say nothing else is wrong. I will see if I have to call them for a major repair in less than 2 years. Because this is abnormal behavior for a unit that’s not that old. 2016.

I called after hours and they were able to send a technician out quickly, so I willingly agreed to the after hours charge, which almost doubled the cost. ($175)

When the technician arrived he was able to quickly identify it was an electrical issue, which I did appreciate, but he then suggested my dad change the breaker. I let him know he died 20 years ago, so that isn’t an option. He recommended an electrician.

He called his boss to see if they could lower the cost since he was only at the house for maybe 5 minutes and there was no resolution. His boss declined.

The motto is “ QUALITY, HONESTY, INTEGRITY” according to their website. I unfortunately would beg to differ that this was not integrity. I would have no problem with the cost of paying overtime for the technician, but $175 seems extreme given the circumstances. I was confident when I called because they promise “Quick and reliable repair services for any HVAC issues you may encounter.” I, however, was not able to have any repair services done.

Another local HVAC company was able to step in save the day. They came out the same evening, charged me less for the service call ($120), and were able to diagnose and actually repair the problem. I went to bed that night in a warm house.

I did call to provide feedback and give an opportunity for resolution. There was no answer. I felt that the boss declining to lower the fee already showed where they stood on the transaction.

I caution you in choosing this company. I do not recommend if you are looking for a company that cares about the client over the bottom dollar.

Stay away from Cool Climate and Carl Ivers.I Our family has used them for better than 25 years. So when my A/C unit was damaged in the hail storm I naturally called him to fix the issue. State Farm is sending me the money to pay for his service, but he could NOT wait for me to get this check to pay him, instead they asked for a card and then charged me a fee to pay them. They have received the LAST BUSINESS from my family they will ever receive. We have always been loyal, even when the warranty was with another company we called Carl. We'll now I will be looking for someone else, and will never referring him again.

What a joke. Technician Spencer has no idea what he's doing. This company will cost you a fortune and leave you furious. A simple A/C diagnostics call turned into a creepy and bad all around experience. Blue Best came out and fixed this mess. Call them first.

Get a second opinion!! I called Cool Climate because our heat stopped working. Carl said he would be here in 30 minutes, on a Sunday! Great! After checking our inside unit, Carl said the zone board went out and it would be $1900 (WOW). I know HVAC problems can be pricey but was not expecting that. I talked with a trained technician who lives in my neighborhood told him my issues. He agreed that was pricey for the zone board. So I called another company. Once he came out, he stated the zone board is actually not the problem, it’s the wiring!! So not only did Carl misdiagnose the issues, also price gouge!!! The board itself online is no more than $300. He must have some very very high labor charges. BEWARE. You at least got $175 out of me for the call