HVAC reviews in Canton, Texas
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Amazing customer service and support! They go above and beyond for the customer!
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Excellent service very nice People highly recommend this company
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These guys are great! Honest, dependable and super friendly!
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Excellent service, I highly recommend them.
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Called company and had great response and service same day
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On time and repaired quickly with a great price Extremely happy!
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Kelly was great in explaining everything that was happening during his visit.
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They were great. Figured out the issues and got me having cold air again. Thanks guys
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Great people helped us same day ac unit went out
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Appointments were ignored by technician and was told previous to that by technician that all our information was lost and they didn’t even know whether the job had been completed or not
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Thank you for sending Juan. He was prompt, professional, and efficiently fixed the problem. We now have the heat back. 😊
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Caring people great service on time and came when called for emergency. We Wouldn't use anyone else.
Thank you Captain Air. 😊 -
Would definitely use again and recommend! Thanks Juan for all that you did, much respect.
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Jesse at Captain Air is very knowledgeable, educational and professional. We highly recommend for your needs!
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My AC went out so I called Captain Air and Juan came by an hour later after hours to make sure my family had air conditioning!! He was great.. very professional!!
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Very pleased with the information supplied by the dispatcher, who is very knowledgeable and friendly and how quickly the service response was. The whole experience was very positive. 5 stars for value, punctuality.
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THIS COMPANY IS ABSOLUTELY THE BEST. THEY ARE HONEST, PROFESSIONAL AND PUNCTUAL. THEY WERE HERE WITHIN 2hrs WHEN THEY WERE REFERRED TO US. THEY ARE THE ONLY A/C-HEATING COMPANY I WILL EVVVVER CALL ON! I WISH THAT THERE WAS MORE THAN 5 STARS TO RATE BECAUSE THEY EXCEED THAT 10 FOLD 👍👍🙏
P.S.--THANK YOU JAMES FOR THE REFERRAL 👍🙏 -
I had my system installed last year. Very happy with them. I called them out to look at my system today. They came right out within hours. All is good. Thank you Juan and Captain Air. Recommend them 1000%
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We've used captain air for several years now since we got a brand new indoor and outdoor unit through them. But recently we have had a part break on our indoor unit and have had poor communication through the company. We have been without our A/C for three weeks now and I haven't heard back from them since I last left message last week. I understand things are harder to get right now, but don't appreciate the unknown or any other solutions in the meantime during this incredibly hot weather.
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This company was contacted through my Home warranty company, was suppose to here from them within 24hrs to set up an appointment, never heard from them. Called the warranty company up and they got in contact with Captain and they said they would be out the next morning. Someone finally showed up to look at my AC's and he was only at my house maybe 10 minutes, said I had a leaking pipe, which he didn't fix on one AC and needed a fan for the other AC which is not the problem at all. Employee said he would order the fan and left. ITS BEEN OVER A MONTH SINCE HE LEFT MY HOUSE AND ITS BEEN ALMOST 2 MONTHS SINCE THIS COMPANY WAS CONTACTED AND AGAIN STILL HAVENT HEARD ANYTHING FROM THEM. HIGHLY DO NOT RECOMMEND😡😡
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This evening, when we realized that our air conditioning was not cooling, we called Captain Air Heating and Cooling. Owner, Jesse Ison told us that he was on a call, but as soon as he finished there, he would come by our house to look at our unit. Within an hour, he was here. He immediately determined what the issue was, replaced the part, and we were back in a comfortably cooled home! Prompt, courteous, knowledgeable, and the cost was very reasonable. Thank you for your service! We will be using them again.