Reviews of local pros in Canton, Texas
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Gary showed up a few minutes early, got to work right away and answered all of my questions while we looked at the 2 units. Gary explained to me what their service consists of on a yearly plan. We're looking forward to doing business with Thomas Heating and Air in the future. I highly recommend Thomas Heating and Air.
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After 3 days of waiting for my home warranty to call someone I gave up and called Thomas Air, they came same day, and fixed everything! Gary was great! He was professional, and worked quickly! I will be calling them again for future issues!
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Gary came out and was amazing! He found the problem quick and explained exactly what was wrong and fixed our heater in less than 20 mins. This company has my highest recommendations!!!!! Wonderful customer service!!!!
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AC was not cooling, I noticed the pipe going to the Condenser outside was frozen. Mr. Thomas came out and check the system. Did a great job and the cost was reasonable. Excellent service. Will call again and recommend to anyone.
Update: there were other issues with my system, they came back out and took care of it right away. Love these guy, great organization!!! -
I've never posted about a company before, but I've been so pleased with the service received from this GREAT "hometown business" that I wanted to tell othes. We needed to replace our old Heat/Air Conditioner. Luckily, several good friends of ours recommended Thomas Heat/Air here in Canton. We contacted them and are glad we did. We got a fair price and prompt service.
I highly recommended this company. -
Lyle and Mike were amazing. They worked hard and long hours to get us cool air. They were very professional and cleaned up after themselves.
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We are delighted that Thomas Heating & Air Conditioning is servicing the Tyler area. Their fast, professional service was a life-saver to our family in the heat of the summer. They went above and beyond in getting a new unit installed quickly. The owner of the company personally followed up with us multiple times to ensure that we were completely satisfied with his crew's work. We will definitely use Thomas again for our Heating and AC needs! A job well done, communication was fantastic and they showed up when they said that they would!
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I can't give Thomas Heating and Air Conditioning enough praise for the work they did on my a/c recently. The owner Gerry is very personable, and extremely knowledgeable. He took a lot of time to explain everything to me as I had a lot of questions.
His tech Lyle came out as scheduled and did an awesome job. I was extremely pleased with the work that was done and would recommend this company to anyone. -
My AC started blowing warm air (bad thing in summer in Texas) so i put in a service request through Old Republic home warranty and was assigned Thomas Heating and Air. Got a call a couple hours after putting in request for them to set me up the next day with an appointment. Gary came out, diagnosed the issue within a few minutes and had my AC blowing cold air within 30 minutes of his arrival. Very professional and genuinely a great service tech! Would HIGHLY recommend them to anyone needing service!
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I had a fantastic experience with Thomas Air Conditioning & Heating! Our air conditioner had a troublesome issue late in the evening, and Gary, their service tech, came to the rescue. He was not only prompt but also extremely knowledgeable and courteous. Gary quickly identified and resolved the problem, ensuring our home was cool and comfortable again. I was impressed by his professionalism and dedication to customer service. Thomas Air Conditioning & Heating is fortunate to have such a skilled technician on their team. I highly recommend their services to anyone in need of HVAC assistance. Thanks again, Gary and Thomas Air Conditioning & Heating, for your exceptional service!
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Had them diagnose a problem with three year old ac unit for my home warranty claim. Because there was a manf warranty, the home warranty will not cover the fix. So I needed Thomas to submit to Goodman for manf warranty. They refused because the are a carrier dealer. Now I have to pay another technician to come out and diagnose and submit manf warranty. So frustrating. We did not need a goodman dealer to submit warranty claim, we needed you to submit the claim. We paid you $100 to come out. You told me you wouldn't submit claim to goodman because they still owe you for past claims. Therefore you shouldn't have taken my money to work on a goodman. Finish the job next time.
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I had an amazing experience with Tomas Air Conditioning and Heating, thanks in large part to Gary, the outstanding professional who assisted us with our air conditioning needs. From the moment we contacted them, the level of service we received was top-notch.
Gary's expertise and knowledge were evident from the start. He carefully assessed our cooling requirements, provided clear explanations of our options, and helped us choose the best solution for our home. His attention to detail and commitment to ensuring our comfort were truly impressive.
Throughout the entire process, from consultation to service, Gary's customer service was amazing. He was patient, courteous, and always ready to answer our questions. It's evident that he takes pride in his work and genuinely cares about customer satisfaction.
Our air conditioning system now runs flawlessly, thanks to Tomas Air Conditioning and Heating and the expertise of Gary. We couldn't be happier with the service we received, and we highly recommend them to anyone in need of heating and cooling solutions. Thank you, Gary and the entire team, for keeping our home comfortable! -
We have had nothing but excellent service with Thomas Heating and Air. Each time we have needed help they were at the house very quick and had us up and going in no time. Gerry is very knowledgeable and always looks to help not just sell you a new AC unit. Of course when the time came he got the new unit installed quickly. It’s hard to find contractors that are trustworthy. Will always call THA for all our ac needs.
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I can't recommend Thomas Heating and Air highly enough! Mr. Thomas genuinely cares about his customers and consistently goes above and beyond to make sure the job is done right. Joseph came out to fix my issue and not only resolved it quickly but also took extra steps to prevent future problems. Excellent service from start to finish—this company truly sets the bar!
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Thermostat went out on Saturday night. Contacted them on Saturday night. They were at the house 1st thing Monday. Diagnosed the motor went out. Then drove to Mesquite to pick up new motor, installed and cooling by 1:00 Tuesday.
Outstanding, thank you so much. -
Lyle and Mike came to my house to repair what I thought was a gas leak in my furnace which is in the attic. They found nothing wrong with the furnace, but located a leak in the main gas line some distance away. I don't want to think of what could have happened if they didn't have such good hearing.
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Muy amables y flexibles
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Kelby listened to my explanation of the issues with my AC unit, and fixed the issue in less than 15 mins. Very professional and was open to answer the thousands of questions I hit him with in regards to maintaining my AC units. Outstanding service and highly recommended! If I could I would rate 10 stars, but there is only room for 5!
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I contracted with Captain to install a mini-split system in my garage. They arrived with what seamed to be the army ,marines, navy and Air Force. They did not waste any time going to work. I was very impressed with their ability to do the work and their knowledge. Each technician had their assigned jobs and did them well. We saved about $1200 from other proposals and that included having the electrical work done.They left the job site cleaner than it was before they arrived.
I would recommend them to handle any of your HVAC needs. -
Blow out the line.
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Responsive and attentive.