Plumbing reviews in Castroville, Texas
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Personable, hard-working, smart, honest
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I just had my water heater replaced after my old one began to leak. 🥺. Rickey Hendley, came and gave me the bad news. That said, I had no choice but to replace. He showed me the problem, the tank was leaking, and took the time to explain what the replacement involved and the cost. Obviously I had no alternative, but after Rickey took the time to address my concerns, I was absolutely confident moving forward.
I have used 5 Star Plumbing on 2 prior occasions. Each time, Rickey was dispatched he was forthcoming and professional in addressing the repairs needed (water softener, pressure valve at the main) and e tremely diligent in ensuring I was comfortable and satisfied with the repairs needed.
I specifically requested Rickey because he is a consumate professional and trustworthy. He has always addressed my concerns without pressure, without attempting to upsell and just his absolute honesty and expertise.
I will without hesitation recommend 5 Star Plumbing to my neighbors and friends needed reliable, honest service and repair. Rickey Hendley is an incredible asset to the company. While I hope I won't need their services in the future, if I do, 5 Star will continue to be my go to and I will always request Rickey to handle the issue. Thank you so much for your professionalism and putting the "service" back in customer service.
Y'all are FANTASTIC!!!!! -
Rickey was great! He was outgoing and very efficient. He explained about other services that I might be interested in and also very patient with my nosy and overbearing pets, who love visitors. I would ask for him again when I need Five Star again.
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I’ve called on Five Star Plumbing twice and have received amazing service each time. Most recently I had an after hours emergency and Syd came out and immediately went to work! I was up and running in no time. Additionally, the service technicians have been very friendly and everything is explained thoroughly. I couldn’t recommend them more!
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They responded quickly and kept constant communication. He arrived on time and gave an estimate via text. I would recommend this company to all!
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Outstanding tech. Quick, very competent. Had all the right answers and was very affable. All components I did not have on hand were on his truck.
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Drain and showers backed up and Five Star Plumbing came the same day within a couple of hours.
They are professional, respectful and punctual.
New sewer line was installed and properly connected to the septic tank.
Mr. Chad Hendley was professional and friendly in letting us know they had finished and tested the line.
They left the area very neat and clean.
I highly recommend Five Star Plumbing. -
My tankless water heater was not functioning properly. Technician Ricky, responded in approximately 10 minutes of my call. Great price, ($200) professional service, very thorough, and courteous. Highly recommended!
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Five star came out in a Friday night. The plumber they sent was so nice and got it all fixed up pretty fast. I would call them again for sure! We paid a little extra since it was considered emergency service but I would say it was worth it!
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David with 5 Star Plumbing was excellent and did some good work. He was polite and on time. There’s nothing like plumbing problems. But he took care of those for me thankfully! Hard to believe how easy it is for mice and rats to chew through pex pipe that’s a warning. If you have pex beware you better have a good pest control guy. Last thing I will say is they do business like they “used to” and that if you pay them cash, You don’t get the credit card up charge. And they were kind enough to give me a first responder discount as I’m a professional firefighter. I would recommend them and I will definitely use them again. They also did good work for my in-laws in Castroville.
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Syd Blythe was awesome. He fixed some bad pipes under the sink in my restroom. It kept leaking and when he checked the problem out it was worst than we thought. We had that issue for a long time. Five star plumbing are professionals. Thank you again
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5-Start has always come through when we needed them. Syd knocked out two jobs flawlessly and Ricky was just awesome. His effort held us over until we were prepared to finish the work on our schedule.
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Albert Lara did a great job fixing a leak in the bathroom. He was kind, accommodating, and polite. My wife appreciated his demeanor throughout. Thanks Albert!
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Awesome service!
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Great and friendly service
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Great company and great service!
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Tricky is a Rock Star!!! Service is always good.
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Delivering five stars every call!
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5 stars for this company and it’s well trained team!
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When our home had a leak outside and had to dig to find, we called the FIVE STAR team!! They came out the same day, worked and fixed all in one trip ! The service team talked through the process until completion!!!
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Great experience. Ricky was professional and friendly.