Reviews of local pros in Clear Lake Shores, Texas

Cat

Very good selection of plants friendly staff

Customer service was lacking, and the plants in garden section is in deployable conditions. Sad

Can bring your dog. Friendly staff. Monthly kid builder event. Surprisingly great place since it's a large chain.

Absolutely disappointed in the employees at this Home Depot. Came here to get some Sod and it was all dead so we asked one of the lady's in the Garden Center to see if we could get it half off and she said that she would call the manager and ask him and while my dad went to look for some grass seed I stayed with the cart of grass at the register the entire time he was gone and not once did I see her pick up the phone and call the manager and ask so when my dad got back to the register he asked if he gets it half off and she said I called and they said No so she just clearly lied to our face and said she called when I stood there the entire time and didn't even see her pick up the phone. So this Home Depot won't be getting any more of our business.

The customer service has gone down hill. There was a 60 year old woman buying mulch in front of me at the garden center checkout and the 20s male cashier told her she'd to find a cart and load the mulch herself. All the carts were in the parking lot as that is were I had to get mine, yet no offer to call for assistance. Didn't home depot use to have better customer service than lowes, or was that just at select locations? I'm fine with finding another store to handle my gardening supplies, yet this is an easy fix.

This is a very nice and clean garden center! Beautiful plants!!! Friendly associates!!! Home Depot has everything!!! I definitely recommend the Home Depot!!!

Fantastic service

Great service and a reasonable price.

Just called Dimitri and he is an idiot or else he thinks everyone else is!

Excellent service listens very well and understands what your trying to describe. Gigi

Rude and incompetent

So dependable. Always does a great job and very reasonably priced.

No call no show. I fixed the problem myself. I used 1st Source Servall for parts which ironically enough was one of the links from Dimitri's web site. Two stars for part store suggestion.

Dimitri is honest, affordable and dependable. Has done numerous jobs for our family and is the best1!

A local legend and great man. We always call Dimitri when an appliance s+×ts out.

Did a good job for me in replacing gas valve on clothes dryer.
I called again in 2017 for repair of condenser fan on refrigerator. No response and ended up doing it myself. Called again this year and texted image of name and model number of dishwasher which appears to need new heating element. No response again. I'm finished.

I called this gentleman and he never got back with me. Called him again and his response was I’ll text you later. It’s been four days. Service level for this gentleman is a zero. Save your time and call someone else.

No call no show. Would not recommend. He gave me the window of 10-12. No sign of him at 11:40 so I called to confirm he was still coming - no answer. Finally after two hours, he TEXTED and said “Sorry. 101 temp hope its not the flu”

Ridiculous and unprofessional. I understand being sick, but have the decency to call your scheduled appointments in the morning and not make them wait at home for the entire window of time. I do not recommend this service at all.

Dimitri fixed my washer today. I would highly recommend his services as he was personable, reasonable, on time, and knowledgeable. However, he did not do my wash!!! LOL!!!

Dimitri did a great job on a repair and gave me great advice on two other appliance qustions. I’ve used him several times. Will continue to because he is smart and reliable.