House Cleaning reviews in Conroe, Texas

“Sometimes they do a good job, sometimes they won’t” that’s what the manager said to me after calling and complaining about how her cleaners failed to clean my shower tile. We had Maid Brigade of Greater North Houston out 4 times to clean our new home. While the cleaning team did a wonderful job with the entirety of the house, they progressively failed to fully clean our shower tile (as in not wipe and or scrub the tile at all). They would ether miss some spots or just skip cleaning the tile all together. The manager sent out a supervisor to re-clean the shower, however, the next day the manager called, and after some debate as to the root cause of the problem (as in her cleaners not scrubbing the tile), she fired herself. I’ve never had a company not try and keep a paying costumer. I don’t recommend Maid Brigade of Greater North Houston.

An unfortunate accident occurred when my house was cleaned. I called to report the issue. They came out and took a look, apologized and then made things right - even though it was a costly repair. So refreshing to have a business take care of their customers when they easily could have denied responsibility.

I appreciate their professionalism and would recommend them without hesitation.

I informed Amber my circumstances and needed cleaning of an rv in bad shape since I got a job and couldn't tent an apt needed 3 months tent. I told her it was real bad and when they
came I had cleaned any stuff that was left in the trailer. The toilet was horrible and I was td it was calcium and it wouldn't come off. The had a 3 inch screen to scrub with . I put cleanser in and dipped the screen in water came off. I said if i can get it off so can you. Since they charge 110.00 an hr. Horrible!!!!!

Excellent professional cleaning. I've hired their services more than once and I have always been completely satisfied with their work. They pay attention to detail and leave your place spotless clean!

A million "cleaning" services available out there and chose to give Maid Brigade a chance. Ladies arrived on time and did a fantastic job on my initial deep clean. Company uses green cleaning products and their prices are reasonable. Highly recommend!

We have been using Maid Brigade for years and they have ALWAYS left our properties with nothing less than a clean house. We use them for our business and for personal when needed. Highly recommend.

Really great service. They have been coming to my house for almost a year now, once a month and they have always done well. Some crews clean a little different than others, some are great with dishes and others better on floors. The value of service will depend on how much time they are allowed and how dirty the place is. For the people who were complaining, they will only do what they can with the time. I too have had things left less than satisfactory, BUT that was when my house was worse than other times. They are not miracle workers, but they are hard working ladies.

Hired Maid Brigade to do a make ready cleaning for a home we recently purchased (home was vacant).

The crew (2 people) had to add an additional hour of cleaning, to what I was previously quoted to complete the service.

Upon inspection, several areas on the home were not cleaned. They did send someone of to correct a few of the areas, I had mentioned.

Cleaning the inside of Cabinets was one of the offerings I cared most about, that was not done thoroughly.

Overall the house was cleaned, but not to my satisfaction and was $100+ over my original quote.

You would think I’ve they needed to add time to complete the job, they would have at least done a thorough one.

It’s not about the money, it’s about to quality of work for the cost of the service.

Just paid almost $300 for a "Deep Cleaning" on Monday. I got a call stating they needed 30 more minutes, of course for a price, and I agreed. I get home only to find that they did not clean my door windows, as stated that they would. They did not vacuum my living room rug. They did not get under the furniture as they said they would. Lastly, they did not dust my blinds. I would love to know what they spent their time doing on that extra 30 minutes they "needed" and charged me for. No discount was offered when the company called to get my feedback. They didn't even offer to not charge me for the extra time. The things they did clean were cleaned well, just wish they would have completely followed through with their job.

Scheduled quickly and communicated time changes and upcharges if needed. They were great, the 2 ladies that worked clean very thoroughly. I have had work done to the house and I have 3 small children so it was great to have the house deep cleaned. They have different packages you can sign up for that fits your family needs.

I've been with Maid Brigade for years now. I love that they have 2 person teams as this allows them to clean my home well but not be here half the day which is important since I work from home. The teams always do a good job and if I ever have any questions or special requests, reaching someone at the main office has never been a problem. My main contact Amber is super friendly, helpful and very understanding. Maid Brigade will be my home cleaning service for years to come.

Don't use Maid Brigade! When I cancelled service they explicitly told me to not write a bad review. They buy reviews!

I bought a "deep clean" for the home we bought just to make sure everything was cleaned out from the prior homeowners. I was completely disappointed when I saw bathtubs not washed (still had hairs in them!), smudges still on mirrors, dust on the chandelier, and so on. I complained and they offered a crew to come out and re-do the work, but I did not want to delay unpacking for what should've been done properly the first time. Not to mention that this deep clean was very expensive. They did not offer a full refund! They also did not bring shoe covers with them.

You are better off finding independently owned maids. I use a mom/daughter team now and they are so much more meticulous than Maid Brigade.

They were at my home three hours charged me over $350 left dirty dishes in my sink and odid not follow instructions. I would not recommend them they are complete rip off worst 350 we could’ve ever spent we had guests showing up I still had to clean up after they had already left my husband had to kick them out because the service was horrible and slow

Then Miss Amber tried to call and discuss the issues, but did not want to hear anything that I had to say kept interrupting me on my concerns and telling me how great her staff was, and refused to hear her customers feedback I will definitely not recommend this to anyone

Scam!

If you ever need cleaning services, I know many other people that are half the price and half the time with 1000% better quality of service and concerns for the clients

So professional and helpful, Maid Brigade saved me from sooo much stress during my recent move. From the first call, to communication on the day of service, everything was smooth and the cleaning quality was amazing! They came highly recommended and now I understand why. I've used bargain maid companies before and always been disappointed with timing issues and poor cleaning results. I'd definitely recommend this company for any cleaning service.

I wanted to have my house cleaned prior to moving into it because I cleaned my last house when I moved in and it was exhausting. When we got there to check things out, we noticed the refrigerator wasn’t cleaned even though I had specifically requested it on the phone. They took a surprising amount of time to clean the refrigerator for 2 people. And it honestly wasn’t that great of a job. There were still crumbs in it. We didn’t have time to check every nook and cranny of the house before they left. But after they left, I noticed that they did not clean the drawers and cabinets very well. There are also specks of food inside the microwave. I am now cleaning them myself, which is exactly what I didn’t want to do. There was absolutely no attention to detail, anywhere. The house hardly looks better than it did when we last saw it right before we closed. I have no idea how what they did took 5 hours. It looks like they took 2 hours maybe. Not worth the money AT ALL.
When I talked to customer service, all they did was refund me $40. Out of $500. Ridiculous. Don’t use this service.
(The photo I added was one of my cabinets AFTER the maids “cleaned” it. I scrubbed it myself and it was clean in less than 10 minutes)

Edit in response to the comment below: YOU agreed to $40. I said I thought I deserved a much bigger discount. As I said on the phone, since it was a MOVE IN clean, it’s too late for someone to come out as we have already moved in. Plus now I don’t trust your service. I just wish I wasn’t out the money since I am essentially paying you for my work. I also found two more disgustingly dirty shelves since writing this review earlier.

I have been using Maid Brigade to clean my house every week for about the last 4-6 months and I cannot say enough good things about their services. They always do a great job of getting everything clean. I have used a number of other services in the past and none of them have matched the cleaning quality or timeliness of Maid Brigade. I'm very happy to have them continue to keep my home clean every week.

I've been using maid brigade services for about a year at least. They train these ladies well. They're extremely polite and clean to the best of their ability. If there's ever a problem, however small or large, the management takes care of it immediately. They use their own cleaning products and equipment. They are bonded and insured which is a big plus for me. They always try to accommodate you in your schedule. If you're not home, if you allow, they will come in and clean. I've never had a problem regarding that at all. Everyone of the ladies that come in are very gracious and hard-working.

We hired Maid Brigade to clean our offices. Being a Medical Manufacturer they have to follow special cleaning guidelines and they follow them perfectly. Every crew works so hard, and our offices have never looked so clean! Always on time and do such great work even with all the Employees in the building. We highly recommend them for your commercial cleaning.

I recently had the pleasure of experiencing an exceptional cleaning service that truly went above and beyond my expectations. From the moment they stepped into my home, it was clear that their attention to detail and dedication to providing a thorough clean was unmatched.

What set this service apart was not just the standard cleaning tasks, but the meticulous care they took with every aspect of my home. They didn't just clean my kitchen counters; they reorganized them to maximize space and aesthetics. My bathroom vanity, often cluttered with products, was neatly rearranged, making my morning routine more efficient and visually pleasing.

The level of detail didn't stop there. They took the time to remove the runners and rugs from my floors to ensure no spot was missed. Underneath, I found floors so clean, it was as if they were new again. The stove, a task I dread, was left spotless, and the kitchen counters gleamed under the light.

It's rare to find a service that delivers not just on cleanliness but also on reorganizing spaces in a way that enhances your living environment. Their professionalism and exceptional service have made me a loyal customer, and I highly recommend them to anyone looking to elevate their home's cleanliness and organization.

They are very detailed cleaners. They pick up and wipe everything off, not wipe around it. My house is so clean when they leave.

Big house, big job but they handled it like champs. Even with that stupid smoke alarm chirping the whole time (sorry ladies!) great job and highly recommend.