All reviews for JD Precision Plumbing Services

I couldn't be more impressed with the entire process. My heater died on me, I made an appointment online the next morning and then called to confirm. When I did the nice lady asked me if I wanted an earlier appointment. I did. Brice showed up on time, looked at my problem, and offered me several options. He was kind, professional and friendly. He and his assistant installed a new tankless system in about 6 hours. I was quite impressed with the detail and seamless organizing of the electrician, roofer and themselves getting and installing all the parts. I haven't gotten to really try out this new tankless system but... am very happy I called JD Precision.

I called them because my normal plumber was busy at the time of my main line backup emergency. The technician was on time and very courteous. However, when I originally called the office “did not have pricing information” which I found hard to comprehend. They were able to inform me that there was a $100 fee to come out and give a price since it was after hours and it was an emergency. I had no issue with the fee as I understood the situation. However, the technician gave me an estimate of $775 to snake a drain (via the accessible clean out). Needless to say I had it done by my regular plumber for $180 the following morning.

JD Precision is respectful and quick to come out but overpriced. I had an outdoor water main leak and JD Precision came out and quoted a laughable number to replace my line from the meter to the house going under my driveway. I saved $4800 by going with Bluewater Plumbing and didn’t need to buy a membership. I will no longer call JD Precision.

Disappointed Repeat Customer — Beware of Upselling & Water Heater support

I’ve been a loyal customer of JD Precision Plumbing for about five years and had them install two new water heaters in 2021. Recently, one of the heaters stopped producing hot water. I had a technician come out to clean the tanks, but the issue continued even after the service.

When I asked for help I was told they couldn’t warranty the water heater because my last cleaning was over a year ago. The technician didn’t offer to troubleshoot the issue or suggest how to fix or order parts—just tried to sell me an “upgrade” to a tankless system for $11,000.

That was disappointing and felt like a hard upsell rather than real customer service. After years of repeat business, I won’t be going back.

I had JD Precision Plumbing Services install a water heater. Within a year, it was leaking and I had mold growing in my attic. I called multiple plumbers to see what Precision Plumbing did wrong; after viewing the damage, they suggested I sue. Apparently tape was involved?

It cost me thousands of dollars to have the water heater re-installed properly.

Dugat Austin service tech from JD Precision Plumbing came to evaluate my AO Smith 40 gallon water heater issue on Saturday Sept28, 2025. He said I needed a new water heater & new metal piping. Austin was polite & professional but then what happened next is down right swindling . His bid to install a new water heater was $4,106 to $4, 869. I explained that I was unprepared to pay that much and my earlier research showed to be closer to $2,000 total. Austin said these are commercial grade water heaters & there are no reductions in price or negotiation only interest free for 1 year. I thanked him and paid my $100 for his service and I asked may I have a detailed cost proposal. He said he would send it. On Sunday I reminded him & he sent the same price with no details for elements of cost. This story has a happy ending I purchased my new AO Smith unit and it was installed by JT of Houston Plumbing for a total for everything of $1,568. Yes using the new metal piping too with a 6 year warranty. That’s a savings of $2,568 from JD Precision plumbing lowest bid. Their pricing to a senior citizen was outrageous with little to no cost substantiation . Buyer BEWARE!!!

Had one of their plumbers come out to check out my water meter. The city told me it was my side that was leaking. Their plumber ran a $200 leak test and told me it wasn’t leaking. The test supposedly came back that I was leaking free. Later, I told my husband what was done and said. He went to look at the water meter before covering it up with dirt. He ran his hand along the pvc pipe and noticed water was leaking. We called JD Precision Plumbing and explained to them that there is a leak and the test that was done wasn’t right. The supervisor on the phone asked if it could wait till Monday, mind you this happened on a Friday and my husband checked it when he got home around 5:30 pm. He didn’t want to send the plumber back that evening or the weekend because he didn’t want to pay overtime. Those were his words. So we scheduled for Monday. After that aggravating call I called a different plumbing company and they fixed the leak the next day on a Saturday. So I was out $200 something dollars for a leak test that was false. Not using this plumbing company again.

I had this company come out to give me a quote for removing two bidets toilet seats, installing standard toilet seats, and unhooking my washer and gas dryer. My home is a five years old David Weekley, yet the technician told me that my water shut‑off valves were “too old” and needed to be replaced before they could remove the bidets. I declined before even getting the quote for it.

I was then quoted $375 to unhook the washer and gas dryer, which is far higher than anything I’ve ever been charged for similar work. The whole interaction felt predatory, and I was left with the impression that if I had agreed to all their suggested work, the total would have easily exceeded $1,000.

I called another plumbing company. They completed all the work in under 30 minutes for $250 total.

Based on my experience, I cannot recommend this company. The pricing felt unreasonable, and the attempts to add unnecessary work were very concerning.