Reviews of local pros in Cypress, Texas

4.8 based on 5727 reviews Back to the listing
    5

    I called due to my air being out the night before and they showed up the same day.The tech, Nick Rodriguez fixed the issue within 15 minutes and conducted a service maintenance. Very professional and knowledgeable. I was a little Leary due to a past experience with another company. American Comfort Experts were amazing and I have already recommended them to my family members. Great job guys.

    5

    My downstairs unit suddenly stopped working. The thermostat still worked, but the outside unit wasn’t turning on. After some quick troubleshooting (resetting breakers) and no luck, I called ACE. They dispatched a technician and he was at my door within 2 hours.
    Antonio quickly diagnosed the problem and got hour house cool again. He was very professional, efficient, and knowledgeable. Highly recommend ACE and Antonio!

    5

    Antonio was very polite and courteous. He explained everything thoroughly to me about what the problem was with my heat, which ended up being the Honeywell control board. Very professional. Thanks

    5

    Excellent experience yesterday with James Lewis from American Comfort Express. Our air conditioner had been shutting off every few days. He diagnosed the problem and explained how it could be resolved. He will be coming tomorrow with the necessary parts to repair the unit. Appreciate his skill and knowledge to correctly diagnose the problem and look forward to a continuing relationship with the company

    5

    Antonio came out very quickly and fixed my problem within 15 minutes of arrival. He was fast very thorough and knowledgeable. Definitely recommend American Comfort Experts they sre the best.

    5

    American Comfort Experts were very professional! They answered the phone after hours and it wasn't an automated press 1 for this 2 for that either. I spoke to a real person! They offered an immediate service at 7:45 pm or a lower regular hours price the following morning. I opted for the next day and our Tech Zach, called in the morning to inform me that he was on time and on his way. Zach was very professional as well. He did a fantastic job and diagnosed the problem in minutes, a bad capacitor. He replaced the capacitor, checked the refrigerant levels, the inside unit and was even able to do a soft start kit install that I wanted to get done. He was out the door in an hour or so. Zach, was very friendly and respectful and let's just say gave me hope for the youth and our future. Would absolutely recommend American Comfort Experts!!

    5

    American Comfort Experts has consistently delivered exceptional service over the many years I have relied on them for heating and air conditioning needs in Katy, Texas. They are quick to respond, communicate clearly, and always follow through with dependable solutions. Their maintenance plans are priced fairly, offering strong value for the level of care and expertise provided.

    The technicians are professional, polite, and efficient, with Zack standing out for his friendly demeanor and ability to complete work quickly without compromising quality. Every interaction with this company has reinforced their reliability and commitment to customer satisfaction, making them a trusted choice for long-term service and support.

    5

    American Comfort Experts have always given us Great prompt service. Zach our technician was very friendly and professional. Such a Great Company to do business with. Thank you all for a job well done...Awesome!!

    5

    Our Technician Nick was great. Friendly, professional, and prompt. Honest company that came out same day

    5

    We have been SO pleased with service provided by American Comfort Experts. This company truly goes above and beyond. When home warranty companies have left us without cool air, American Comfort Experts was quick to fix the problem and did the job right. They're always honest, professional, and quick to get us on the schedule. Communication is excellent - the tech calls when he's on the way, and we even get a text with his picture so we know exactly who to expect.
    We couldn't recommend them more!

    5

    Zachary was so patient and lovely to work with. The price was fair and he explained everything that needed to happen with my ac and why. Will absolutely recommend ACE to anyone needing AC repair

    5

    I received excellent service from technician Antonio Pruitt.I am an existing client and this was Antonio‘s first time servicing my home and I was delightfully pleased.He was on time, professional, informative and very helpful regarding the replacement of my air filters in addition to the annual maintenance. I’d recommend him to everyone and will request him specifically going forward if that’s permitted.

    5

    James' professionalism and knowledge of split-unit systems were very impressive. I appreciated American Comfort Experts (ACE) for addressing our concern quickly and at a fair price. Based on this experience, we've decided to make ACE our go-to for future home projects.

    5

    Truly best A/C service I ever received. Zach came in and diagnosed my problem and fixed it within minutes. He even helped my change my filter. Definitely going to use them again for all my future A/C needs.

    5

    Zack was awesome! He is professional in every sense of the word. I would 100% recommend this company to anyone looking for top notch quality 🙌

    5

    Technician came on a Saturday for our semi-annual checkup and found our water was leaking. We were leaving the following Monday for a week so needed this fixed ASAP. They came back on Sunday and replaced the water heater!!! Both technicians were extremely professional and worked efficiently to get the job done. I highly recommend this company.

    5

    The company’s technicians are always professional and helpful. Love that the company has techs on call after hours. As a homeowner, issues can come up at any hour without warning so it’s reassuring knowing their service is there if needed. Recently, Antonio Pruitt helped diagnose the issue with our heater and was able to get the heater working on a Saturday evening ahead of a weekend freeze. This has allowed us to have heat in our home until the quote and part that is needed to repair the heater can be acquired on Monday morning. Antonio was friendly yet professional explaining everything to us.

    5

    I meant to leave this review sooner, Edgar and Roberto truly did an excellent job. From the moment they arrived, they were punctual, professional, and ready to work.
    They took the time to walk me through what they were doing and answered all of my questions without making me feel rushed. I really appreciated how organized and detail-oriented they were throughout the entire installation.
    They were also very respectful of the property wearing protective coverings and making sure everything was clean before they left. The whole process felt smooth and stress-free.

    5

    Excellent service, very friendly, professional and experienced technicians. Both Nick and Josh were recently out at our house and did a great job. I appreciate the company's use of technology to improve efficiency and the excellent post-service report that is provided. They were ultra-responsive when I expressed concern over a noise we heard after service, and they were right back out to address it. One of the best measures of a company is how they respond to a customer concern, ACE ranks at the top. Highly recommend...

    5

    Justin was very quick to respond to my message. Came out the same day to replace pipe boots on my roof. Originally I had him to replace 2 boots but when he did a quick inspection, he found another one that needed replacement. Very fairly priced. Highly recommend.

    5

    Clean, no damage, professional work.