Reviews of local pros in Cypress, Texas

Horrible!!! I called them yesterday for a bid and scheduled the appointment for this morning and they’ve been unresponsive! I told them I needed this carpet cleaned for today and they promised to be there and be done by 10am. I’ve called, texted and nothing!!! Very very unreliable!!!!! Now I’m in a bind attempting to get a new carpet company out. How unprofessional can they be??

Literally the worst experience I’ve ever had with any company. They over watered our carpets and overcharged. Another company told us our carpets almost had to be replaced it was done so terrible. Another company had to come out to do same chemicals they would use for a flood and Bliss refuses to reimburse. Owner kept raising her voice and was terrible dealing with us. Do not use them!!!!

My carpets were dead! Now their brand new!!!!
Saw a sign in the neighborhood which said Carpet Cleaning 5 rooms $99.. Affordable!!! Well like most people , I almost ignore the sign because I have been burned before. Anyway, I took a chance and called.i had to leave a message which I did. I received a call back within 10 mins. Ms. Joanna was so nice and very professional. I scheduled an appointment . I received a window 10am-12 noon. I then received a confirmation call and text. Wow! I said to myself. Now, it’s my appointment day. They texted me an ETA. They were on time. Ms. Joanna came inside and gave me her honest professional opinion, Her staff was professional and very polite. Well , remember when I said my carpets were dead.... Not anymore due to BLISS CARPET CLEANING!!!!
I HIGHLY RECOMMEND this company to anyone looking for professional carpet cleaners!!!!

I would not recommend this company, they did a friend of mines carpet with dirty water and left such an excess of water that it left a mildew smell. A representative came out and tried to mask the smell and even telling her to purchase an odor spray… it’s been nearly 2 weeks and it still smells like mold 🤮.

After multiple attempts of asking them to comeback out the owner refused to do so as she stated she would in the event the odor did not go away.

I would not recommend this company to anyone who values their health, as their practices are unsanitary and if not handled properly may lead to black mold forming… at the cost of the health of those whom you love.

Absolutely amazing service and people! I couldn't be happier. I had them come in and clean a room that I used to keep my two dogs kennels in as well as our cat's litter box. The carpet was extremely disgusting, I wish I had a before picture to show how gross it was. After they came in and cleaned it, it seriously looked like new carpet was put in. They did an AMAZING job, and were extremely professional and friendly. I recommend them highly!!

I have light colored carpet and I must say that Bliss Carpet Cleaning did an excellent job! The cleaning chemicals they used made my carpet look brand new! The owner and staff are very friendly and professional. I will definitely be calling them again!

I used this company because she bragged about how good they could do , unfortunately I am very unhappy … 5 hours later my carpet is still wet , it is dirty in the same spots ! I have to pay another company to clean my carpet , the right way for a even cheaper price ! My carpet is brand new 5 months in , the only thing I asked for was to get the walkway cleaned and it is still dirty . I have a 10 month old grandson that crawls around & I am scared to even put him on the floor until it gets cleaned by someone else. So I advise you do not use this company , she would sell you a good game , how good a job she’s going to do , however my carpet looks the exact same ! After I told her about my experience she tells me “ it takes 24hrs for it to dry” on a basic carpet clean ?!?!? 😕

I'm late writing my review, but I do not want to wait another day to brag about Team Bliss and the wonderful job they did cleaning my carpet and tiles. They are very personable and flexible. I was able to witness the grit & grime on my tiles disappear before my eyes. There was even an age long stain on the carpet in my kids room that we couldn't figure out what it was but it came right up. She has a magic potion in that machine, LOL! I called my landlord on the spot and told her she needed to use her services moving forward. Thanks Team Bliss...I will be using you again in the future!!

I’m a VERY satisfied customer of Carpet Bliss. Joanna and her team worked on my entire house today, including my sectional (with several pillows), two rugs, and a large dog bed. I was there to witness the hard work they put in and the amazing, immediate outcome. My home feels and smells cleaner than the day I moved in. Joanna is kind, professional, responsive, and experienced in this business. I highly recommend Carpet Bliss!

Bliss Carpet Cleaning service did their thing. I love how much carpets in every room, y stair case and hallway came out. Me and my family appreciate your professionalism and knowledge about the services you provide. Thank you again. You brought my carpets back to life.

worst service ever will not use again. took our money and left a very bad quality job. now we are left with wet carpet and wet rugs and mildew smell in our house. this is 4 days later, her pride is what gets me... MS. Bliss cant go thru all of Houston burning folks and just laughing about it. Your van and broke machine will expire some day. stay away from cash and zelle company people a real business takes all form of payment not hidden money payment.

Bliss Carpet Cleaning is amazing, I don't know what type of chemicals they use but they can remove stains and revive old carpet, rugs and furniture deep grimy stains. Bliss was recommended to me from a Title Company. They are very professional and reliable.
I highly recommend Bliss carpet cleaning.

I was really impressed with the carpet cleaning service I received. They were easy to deal with very friendly, & made my carpet look like new again. I would absolutely recommend & use them again.

Highly recommend Bliss Carpet Cleaning! My carpet looks and feels new and smells fresh! They answered all questions I had and accommodated my tight schedule! I will definitely use them for future services! Thanks Bliss Carpet Cleaning!

If they clean like they drive it cant be good. There employees should remember the van there driving is a billboard! This A-hole drive cuts me off while I'm drive with my 6yr old and 4yr old in the truck. Again if they clean like they drive it's a rip off at any price!

Bliss Carpet Cleaning Service LLC is 100% professional. The final result is unmatched to any other service that I have ever used. I thought I was going to have to purchase new carpet but they saved me so much money. I’m happy with the service that was provided as they went above and beyond. Book with Bliss. and I guarantee you’ll be 100% satisfied!!!!!

THANKS BLISS CARPET CLEANING!!!!!!!

Bliss owner is very kind and she stand by her company and products. First cleaning of my carpet, the people came that didn't do a good job. The owner came and she wasn't pleased either. She personally stayed with the young man the 2nd round to make sure it was to satisfaction and it was alot better considering my carpet is over 12 years old and spots was removed that I thought wouldn't come out. I'm much satisfied the second tire around. I highly recommend Bliss.

Well I have never left anyone a bad review. So this is my story

I called them
Out and they talked and talked . I never pay in advance and I never use a company without checking out reviews . I do so many homes and I need so many sub contractors so I needed an extra carpet company to clean homes for me on the south west. These guys are extremely terrible , she said they don't move furniture. A 45 pounds table and the parts with no furniture they just broke my heart . The services left me so sad,, not because they charged me $165 for a 10 feet hallway and a living room that was slightly damp but because I could not believe anyone could be so proud to do such a tacky job and walk away. Well I just paid $165 to learn which company not to use. I just feel
Sad that they could spend so much money to buy a van and equipment and not have the two basic skills to succeed in business, right skills and attitude. If you must use them
go ahead and I would not discourage you, but PLEASE never ever pay in advance.

Professional carpet cleaning done right. She had great customer service, punctual, and very knowledgeable about stain removal and deep cleaning. Carpets looked and smelled amazing afterward. Highly recommend this company for anyone needing quality carpet cleaning services.

Bliss carpet cleaning did an outstanding job on my mother's carpet. I called them to clean her carpet and they came the same day. The service was professional and impeccable! My mother was surprised they were able to get the stains out. I'm going to use them again and I highly recommend their services.

Extremely helpful, very nice and professional service! We recommend and will use their services again for sure! 😊