Septic System reviews in Cypress, Texas

Great work

Brandon at Pro Source got my septic system running smooth and in a very timely manner.

We signed a contract for 1 year with them, they stopped coming and answered our calls.I’m so disappointed with them and they just scammed us. Hopefully this will help others not to get them.

Today, I had a customer call my business stating what many others have commented here. This company apparently is taking everyone's money to set up contracts and then is not fulfilling their end of the agreement. Stay away from these guys.

They just stopped showing up or answering my calls. We signed a contract for monthly visual inspections back in August of 2023 which happed for a few months. However, they have yet to be on our campus in 2024. After months of calls and messages I cannot get a response. I'm so disappointed. Hopefully a poor Google review will get some attention or at least allow for others to avoid the same frustration.

⚠️‼️‼️Update!!!! A year ago my mom signed a 2 year contract with Brandon. However, they haven’t been to our home in months!! We actually haven’t seen them at all since the initial contract date!! Harris County Engineering, who he is supposed to report to them twice a year, can’t even get in touch with him and he hasn’t given them any reports at all this year!! We believe they have skipped town!!

1 year ago…. Brandon and Patricia came out on the weekend and quickly took care of our septic needs. We were in a bind and sewerage was backing up. Our previous company wouldn’t even come to check it out. I highly recommend Pro Source for your septic needs. They are both professional, knowledgeable and answered our call promptly.