TruGreen Lawn Care

I've had their service for about 1 year. At first my lawn sprung to life when they started and looked really good for a while, but as the services continued, the lawn started to look awful with each additional service visit.

I've spent nearly $1000 on their services this year and my neighbor's lawns look a whole lot better without Trugreen. I contracted with them because I thought they would do more than spread fertilizer. I'm really disappointed with the final result.

The first tech that came to my house, Sean, was extremely unprofessional in his interaction with me. His aeration of my lawn was not performed correctly at all. After a phone call to TG Eddie Perez was sent to my home and did an excellent job. He was knowledgeable, professional and did a great job aerating my lawn. Eddie Perez is who you want to be a representative of your company. Not Sean. I would never allow him back on my property. Again, Eddie Perez was excellent. Thank you for sending him. If you want to discuss Sean with me I would be happy to speak to a member of management.

Since this was the 2nd service I had with TruGreen I was expecting a highly professional experience. My first treatment was perfection in every way. This time around, I am considering canceling my account.
My tech, Timothy Strong, when arrived had already marked my service as COMPLETED before he even started the work! I have video footage of them arriving at my door, 1 min AFTER my service was put into your system as completed.
I have never done a job and completed it before I even begin. Just not possible.
On top of that, there were still weeds present in the yard that have grew since the last treatment. But there was NO action on the tech part to even consider treating them.
I am paying TruGreen to treat my yard, if I wanted half-done work, I could get the kid down the street to do this, not a company that prides itself on having a partnership with the PGA!
Also, the treatment he laid down was spread all across my driveway and patio, with no consideration to clean up or attempt to leave my yard as they found it.
On top of that, my service receipt was a WADDED-UP BALL OF PAPER stuffed inside the envelope. As I stated, my 1st treatment, was perfection, the techs who did it made me glad I went with TruGreen over the others. This was a nightmare to see an employee perform their duty with such lackluster energy.
TruGreen has really let me down here, and the more I think about it, the more I believe I WILL cancel my plan.