All reviews for Carlos & Sons Plumbing & Electrical

After having our old furnace for many years, we knew it was finally time for an upgrade and reached out to Carlos & Sons Plumbing & Electrical. Nicholas was very helpful and did a careful inspection of our heating system, then explained several furnace options we could pick from. He really knew his stuff and took the time to answer all our questions, making sure we understood everything from the start. He also pointed out all the possible rebates and tax credits we could get with our new furnace. We were happy to get our installation scheduled quickly. Damian and Gary showed up right on time and gave us a heads-up before arriving. They were both friendly, professional, and worked efficiently to get our new furnace installed in just one day. They even hauled away the old unit and left everything spotless. Before leaving, they showed us how to use the new system and walked us through the thermostat settings. The whole process was smooth and stress-free. We’re very happy with our new furnace and would definitely recommend this company to anyone needing furnace repair or installation.

I had a great experience with the team here. Our old water heater suddenly stopped working late one afternoon, and we were worried about being without hot water in the Texas heat. Damian showed up right on time the next morning and got a new water heater installed quickly and professionally. He even brought over some fans to help keep the area comfortable while he worked. It’s not easy to find plumbers who care this much about their customers, but they really went the extra mile for us. I’ll definitely call them again for any plumbing needs!

Nicholas from the plumbing team did a fantastic job for us. He was always clear with his communication, arrived right on schedule, and showed a lot of care and professionalism throughout the process. Our first call was for a broken water line, and Nicholas gave us a fair estimate and completed the repair quickly. Later, we discovered a problem with our sewer line that required a major fix, including digging up part of our backyard and installing a new sewer line to the alley. The crew handled everything smoothly, working with the excavator and the city, and got it all wrapped up in just a couple of days. Nicholas made sure to check the work himself as his team went along, making sure every step was done right. His dedication and pride in his work really stood out. He even went above and beyond by correcting some plumbing that another plumber from a different company hadn’t installed properly. That attention to detail made a big difference. Thanks to Nicholas and his team, we feel confident and will definitely call on them for our upcoming remodeling project. Highly recommended for anyone in Dallas needing a reliable plumber!

After struggling with a leaky shower for a month and trying every trick I knew to fix it myself—including using the special Moen tool—I still couldn’t get the shower cartridge out. Eventually, I called in a professional plumber. Gary showed up right away, even on a weekend, and quickly replaced the cartridge using all quality, name-brand parts. The price was very reasonable, and Gary was professional, friendly, and really understood my situation. He made sure to keep costs down since he knew I was watching my budget. I highly recommend Gary and his plumbing team. My family will absolutely call them again for any plumbing jobs in the future!

I called a local plumbing company in Dallas to help with a drainage issue in my basement. The person on the phone was friendly and quickly scheduled me for a same-day appointment. Not long after, Damian, one of their plumbers, contacted me to let me know he was on his way. Damian arrived promptly, figured out the problem fast, and explained several possible solutions without pressuring me. He was honest about the work and gave fair pricing, especially considering how much time he spent making sure everything was right. I’m happy with the service and will definitely use this plumbing team again for any future plumbing needs.

Damian from Carlos & Sons Plumbing & Electrical was a real lifesaver. Right before our vacation, our kitchen sink got clogged up and water wouldn't drain. Damian showed up the same day we booked our appointment and got everything flowing again in less than an hour. He really knew his plumbing and made sure to explain what caused the problem, plus gave us some easy tips to keep our pipes clear in the future. He was friendly, professional, and cleaned up after the job, so there was no mess left behind. I was really impressed with how efficient and helpful the service was. Highly recommend if you need a plumber—top-notch work every time!

My air conditioning stopped working in the middle of a hot Dallas summer, even though it was only about five years old. The company that originally installed the system didn’t do a great job, and their customer service wasn’t the best either. When I called them for repairs, they wanted to charge me a lot for simple AC maintenance and didn’t offer real solutions—just quick, temporary fixes. Instead of paying too much for poor work, I decided to get a portable AC unit so I could stay comfortable while I looked for a better AC repair company. I reached out to another local business late in the afternoon, and they sent Gary out the next morning. Gary arrived right on time and was extremely professional and knowledgeable. He took the time to answer all of my questions and quickly figured out what was wrong with my AC. He fixed the problem fast, explained all my repair options clearly, and gave me fair prices—no pushy sales, no unnecessary extras. I’m really happy with the service and feel relieved to have found a trustworthy AC repair team in Dallas. I’ll definitely call them again for any future air conditioning needs!

Just before moving into my new place, I discovered a small faucet drip that turned out to be a much bigger plumbing problem. After getting a sky-high quote from another company, I reached out to this plumbing team and it was definitely the best decision. Liam showed up early, quickly found the issue, and clearly explained everything he was going to do. The estimate was $400 less than the other company, which was a huge relief. Liam even waited patiently while I went out to buy a part, then finished the repairs the same afternoon. The price was still a bit tough, but compared to others, it was much better. I really appreciate the honest service and quick work.

Five stars for Brad! He is a true plumbing professional. This review comes from someone who recently had a plumbing emergency at home. One morning, I noticed water pouring down my driveway and quickly realized my old hot water heater had given out. Water was leaking everywhere and running out of my garage. I called several plumbing companies, but some couldn’t come until the next day or later in the week. Brad was the only plumber who could arrive that same morning, and he got to my house within thirty minutes. Brad showed up right on time and even quoted me a price over the phone that was $200 less than another plumber. He got started right away and spent the day replacing my water heater. He worked efficiently and took care of everything, leaving my place neat and tidy. Brad is licensed, very skilled, and has been working as a plumber for over three decades. I highly recommend his services for anyone needing a trustworthy and experienced plumber in Texas!

I contacted a few local companies to get a quote for installing new ductwork in our basement, and only two responded. One of their team members, Gary, came out to give us a free estimate. He was very friendly, knowledgeable, and made sure to explain everything clearly without trying to sell us more than we needed. They were able to begin work quickly, which was perfect for us since it gets pretty hot here and good air conditioning is a must. The crew was polite and did excellent work, making sure to keep the area clean throughout the project. Nicholas handled communication and kept me updated at every step, which I really appreciated. I’m very happy with the whole process and would definitely recommend their HVAC services to anyone needing reliable help with their home’s air systems. Fantastic job!

After moving into my new house in Dallas, I discovered the heater wasn’t working properly. Wanting a reliable and efficient solution without constantly relying on space heaters during cooler nights, I decided to get the heater repaired and possibly upgraded. My parents had their heater fixed years ago by a local company and were very pleased, so they recommended I reach out. I called and spoke with Brad, who was very helpful in discussing what would work best for my home—whether a straightforward heater repair or a full system replacement. Brad visited to assess the situation, took all the necessary measurements, and then provided me with two clear repair options. He explained the differences and benefits of each, patiently answered all my questions, and never pressured me to make a quick decision. I chose to go with a full heater repair, and once I signed the agreement, Brad got started soon after. What stood out most was how honest and transparent Brad was throughout the process. He kept me informed about each step, explained any changes that had to be made (especially where my home’s structure required a different approach), and always took the time to show and explain the reasons behind them. Brad was consistent—calling when he said he would, showing up on time, and working hard throughout the repair. He paid close attention to details and made sure the work area was even cleaner when he left. His team members were also friendly and respectful. I would definitely recommend this company to anyone in Dallas who needs heater repair or related services. They did such a great job that I’m considering using them for future furnace and hot water heater needs too.

We've had a few visits from this plumbing company in Dallas for different plumbing issues around our home. Every plumber who has come out has been really helpful, taking their time to figure out the root of the problem step by step so we didn’t end up paying for things we didn’t need. On the latest visit, Damian was the plumber who helped us. He found a couple of minor problems and also discovered a bigger leak that we hadn’t noticed. Damian took the time to explain exactly what was going on, talked us through the possible solutions, and was very clear about the costs and what each option involved. He kept us updated with phone calls and made sure we understood how the repairs would be handled. The level of customer service from Damian and all the other plumbers who have helped us has been excellent! We are grateful for their honesty and dedication to making sure our plumbing problems are fixed the right way.

my water pump started acting up and kept shutting off, which meant we had no water at the house and my ac wasn’t working right either. i called the plumbers in the morning and they showed up within an hour. brad and his team quickly pulled out the old pump, checked everything, and gave me a fair estimate for a new 15gpm pump. i said to go ahead, and a couple hours later they had already replaced the pump, check valve, and pressure switch. while i was away at work, my wife was home and she said the plumbers were very polite and careful—especially since it was muddy outside. they brought towels to keep the floors clean, always asked before opening doors, and made sure to answer any questions she had in a friendly way. after they finished, brad even came back to the door just to remind us the basement door was still unlocked. great service from start to finish, and the price was right. i’d definitely recommend these plumbers to anyone needing fast, reliable work!

i can’t say enough good things about this plumbing company. not long after my husband passed away, i had a big problem with leaking toilets and my septic system backing up. they responded really fast and installed a new sewer system for me. every time i call with a plumbing issue—like when i couldn’t turn off the water in my hall shower—they show up quickly, sometimes within an hour, and get everything fixed up. i’m so glad i found a reliable, locally owned plumber. liam came out to install my new kohler comfort height toilet and did a great job. he also figured out the source of a leak in my laundry room and fixed my sink perfectly. this team is dependable, professional, and always friendly. i definitely recommend them if you need plumbing help, especially here in texas where it gets so hot and you need everything working right!

I had a great experience with Carlos & Sons Plumbing & Electrical. Nicholas and his team were fantastic from start to finish. I got several quotes for a partial repiping job at my house in Dallas, and they were the only ones who actually showed up on time to give me an estimate. The price they gave was fair and didn’t have an expiration date like some others did. When I was ready to move forward much later, they kept their word and still honored the original quote, which I really appreciated. They also got me on their schedule quickly. Throughout the process, their communication was clear and prompt. Nicholas and his crew handled everything smoothly. They had to cut through some concrete inside the house, dig up the old sewer and drainage lines outside, replace the pipes, and pour new concrete—all in just one day. The quality of their plumbing work was top notch, and they left everything clean when they finished. I would definitely recommend them to anyone needing a plumber in Dallas. They’re now my go-to for any plumbing or electrical needs.

I want to share how impressed I am with the plumbing service we received. We had a stubborn clogged drain in our breakroom that was starting to smell pretty bad. After searching for a local plumber with good reviews, I reached out and spoke to Nicholas early in the day. He came by that afternoon, ready with his plumbing snake to get things flowing again. Nicholas and his helper worked hard for a couple of hours trying to clear the blockage, but it turned out the clog was deep in the wall, making things tricky. Even though they didn’t get it fixed on the first visit, Nicholas didn’t charge us because he wanted to make sure the job was done right. He returned the next business day with a plan. He carefully opened up the wall and removed quite a bit of built-up sludge from the pipes. Nicholas suggested letting the sink sit overnight full of water to help build up pressure and break up the clog. Sure enough, when I came in the next morning, the drain was cleared! Nicholas came back to tidy up the area and finished cleaning the drain. He also took care of a leaking urinal in the men’s restroom during the same visit. A couple of weeks later, Nicholas and Liam returned to repair the drywall, and now everything is working like new. I highly recommend Nicholas and his team for any plumbing needs—water, gas, or drains. He’s friendly, professional, and really cares about solving your plumbing issues, especially when you’re in a tough spot. It’s great to know there’s a reliable plumber to call on when you need help the most.

brad and his team came out to my house in dallas and replaced a broken pump. we had just moved in and water was backing up from the drain, which was really stressful. brad took the time to go over all my options and made sure i understood what needed to be done. the price was fair and the service was top-notch. we were so satisfied with the work, we had them back a few days later to install a new sump pump. after each job, brad explained what was installed, how everything worked, and when to call if there were any issues. the work area was spotless when they finished. i will definitely call carlos & sons plumbing & electrical for any future plumbing needs.

I called the plumbing service, and in just five minutes, Gary the plumber got back to me. He asked for a quick rundown of my plumbing issue and let me know I was next on his list. About an hour later, he arrived, took a look at the pipes, asked a couple of questions, and confidently said it was an easy fix. In just thirty minutes, everything was working perfectly—no leaks at all. Gary replaced and cut a couple of pipes and even rerouted one, doing a better job than my contractor ever did. He was friendly, polite, and made sure to clean up the area before leaving. While working on my plumbing, he was also kind and reassuring to another customer over the phone, promising to help her next. I’ll definitely call this plumbing company again if I need help in Dallas, though I hope it won’t be too soon! Great job, Gary.

Gary came out to Dallas to install a new water heater for us. He was quick, professional, and very friendly, even taking the time to answer all my plumbing questions. The new water heater looks good and is working perfectly. The price was fair and there were no surprise fees or extra charges. We are really happy with the plumbing service we received. I called early in the morning and was told their schedule was packed, but they still managed to fit us in. Less than an hour later, I got a call that Gary was on his way. This shows how much they care about their customers’ needs. We highly recommend their plumbing services to anyone in Dallas!

our hot water heater stopped working, so we called a local plumber and spoke with gary. he was able to get us scheduled for a monday appointment, and even offered emergency service over the weekend if we needed it. liam and nicholas showed up right on time and sent a text about 15 minutes before arriving, which was really helpful. both of them were very polite and made sure to keep everything neat while they worked. the job was done quickly and the water heater works perfectly now. we’ve called this plumbing team several times before, and every plumber who’s visited has been friendly and professional. definitely the best plumbers we’ve found around here, especially for texas summers when you really need your hot water working.

we were referred to this plumbing company by a friend who also lives in our condo complex in dallas. because of recent health guidelines, we couldn’t meet in person, but nicholas from the team took care of everything. he came by, checked out the space, and gave us a clear estimate. the whole job was finished right when they said it would be and within the quoted price. when we finally got to see the finished work, we were thrilled with how everything turned out. the new toilets, vanities, faucets, and tub hardware all look amazing and work perfectly. i highly recommend this plumbing service to anyone in dallas looking for reliable and professional plumbers. nicholas and the crew did an outstanding job!