Reviews of local pros in Dayton, Texas
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FYI. I had an alert from my carbon monoxide alarm and called Festus because they had installed a new hot water heater for me a couple of years earlier. Although the heater was installed incorrectly I corrected the issue myself and never wrote a review or notified Festus of the improper installation. Back to the carbon monoxide issue, the charge was $180 for the two Festus employees for less than an hour of no work done except to spend 5 minutes installing a new owner issued carbon monoxide alarm. Beware, ask for charges before using them.
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Water heater maintenance was quick, easy and affordable. Absolutely loved the service provided. Staff were very friendly, quick and communicative . Definitely will be doing future business with them.
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I have been a loyal customer for over 25 years, which makes this experience even more disappointing. During the recent freeze, I had a leak and called for service. They came out, diagnosed the issue as a faulty valve that needed to be replaced, but said they couldn’t fix it that day because they had other service calls scheduled. I was charged a $190 call-out fee for that visit.
They returned one week later to replace the valve and charged me an additional $220. After I called to question the charges, I spoke with Haley, who reduced the second charge from $220 to $190. However, I was still charged twice — a total of $380 — for a repair that should have been completed during the initial visit.
After 25 years of loyalty, this was extremely disappointing. Unfortunately, they lost a long-time customer today. They need a lesson in customer service! -
Really great at communicating appointment time and letting me know when they were on there way. They were able to come out the same day I called and fixed the problem.
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Jared came out on a Sunday night, and was back Tuesday morning to fix the problem. Very respectful team! Definitely recommend Crye AC
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Fast, friendly and efficient! Saved me money! I highly recommend using Crye Air Conditioning Services for maintenance and repairs.
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Kaycie was super helpful in getting me what I needed when I called with questions about AC! Very professional and great customer service skills.
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Have used Crye AC multiple times and always been extremely satisfied. Quick response , fair pricing, and high quality work!
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These guys are great. They came out within a couple of hours of contacting them. They were very nice and helpful. Got us all fixed up!
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Awesome company! Loved how they came out when I called them. Very professional and very good people!
Did everything so quick and Clean.
I really do recommend them!
Thank you guys! -
They were knowledgeable, polite and followed thru on what they said. Answered all my questions. Signed a maintenance agreement with them. I was very pleased with their work and highly recommend them. Cost was reasonable. So glad I found them.
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Called on a Friday morning because our AC was freezing up at night. Tech showed up, diagnosed the problem, gave me a quote, and then fixed the problem. Highly recommend!!
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Zack was our technician. He was very polite and professional, very informative. He will be giving a quote for further work, that we will be glad to use them for. Excellent young man.
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Called in the morning, they were at my house by 2:00. Got the work done quickly and professionally. I would definitely recommend them for your home or small business A/C needs.
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My father in law is in hospice here near Cleveland. I called your company and you were here in less than 30 minutes. The ac was fixed within an hour. You were amazing. God bless you❤️
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They installed a complete system in our new home and did a great job. Jared was very helpful and his crews were very nice. Excellent job!
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Awesome service & even better people! Kallie got us scheduled very quickly & got a technician to come do a real estate inspection on our new ac. Would recommend them to anyone!
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Dustin came out and serviced my AC today. Great work and very knowledgeable. They just installed a complete unit for my cousin and it’s been great. Highly recommend.
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Crye air conditioning replaced our 2 older (1995) units that were original to the home we purchased With 2 new Ruud 2.5 ton units. Their hard work, dedication, and cleanliness speak volumes! We’re lifetime clients!
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I've used Crye AC on about 5 different properties now and will continue to be my go to AC company. They are timely and extremely professional. They make sure the job is done right the first time.
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Crye AC always does a great job with installation and repairs. I highly recommend their services for your residential and commercial needs. They are honest and great guys.