All reviews for Strauss Heating and Air Conditioning Inc.

Excellent service and quality installation of a split Rheem system with 2-stage heater as part of a swamp cooler to refrigerated air conversion. Cesar Strauss and his crew were highly professional, reliable, and exceeded all of our (already high) expectations. They completed the required work promptly, with attention to detail, and left our home clean and orderly. Prices were fair and reasonable. We are happy to support this small, family-owned business in Northeast El Paso and give our highest recommendation.

Great service and very punctual!!! Another company had already told us we needed a new unit and that wasn’t the case. Strauss was very honest and told us our unit was still in great condition. Would totally recommend them.

Mr Ceasor diagnosed the problem and fixed it swiftly. He explained what he needed to do and then did it. The service was great! Thank you very much!

Cesar and his assistant stayed late to fix and wash my A/C on a quick turn around of calling this morning. Thank you! very professional, explained to me what was needed and gave me options.

Cesar Strauss was extremely professional. Worked quick and identified the problem and provided a good assessment of what needed to be done. I highly recommend his services.

Friendly and professional service. Cesar and his team are very efficient and reliable. Diagnosed the problem and quickly came up with affordable solutions.

Caesar arrived on time and immediately diagnosed the cause of my forced air heater issue ( excess roll out due to dirty / clogged components ). He then proceeded to address the problem doing thorough work and progressing from least invasive ( and costly ). When he arrived at proper function he, cleaned up the debris that had been disloged, then verified the proper function repeatedly, tested for carbon monoxide ( even though I had a household unit ), and tested for and determined that there were no natural gas leaks. He worked quickly, answered my questions during the process and charged an appropriate fee. In and out in less than an hour and a half. I am very pleased.

Cesar Strauss has always been very professional, efficient and good at his job. I have been using their services for a long time and will continue to do so. I highly recommend this company. They also do plumbing!

Impressive customer service!!! They were very honest, respectful, and hard working. They promptly answer phone calls and text messages. Superb! Don't look any further.... I'd definitely recommend Strauss Heating and Air Conditioning.

Was able to troubleshoot and have my ac running within an hour? Great customer service!

Cesar, is a true professional. Very honest individual. I called back because my heater was turning on and off so he came back to look at it. He identified the issue and fixed it at no additional charge. Very happy with the service. I will use them again

Came the day after requesting a repair for a leak in my ac system, finished faster than expected, and was very courteous and helpful.

It was a pleasant experience. Cesar is very polite and professional. He explains everything in detail. Thank you very much

Professional, efficient, and honest. Found the problem with my AC unit in under 30 minutes and repaired it for several thousand dollars less than other quotes. I'm upset I didn't know about Strauss sooner.

This company did AMAZING. For several weeks I had tried to work with different companies. Strauss was the only company that didn’t leave me waiting for an estimate and they were able to get my refrigerated air system replaced the same week. Not only were they professional and punctual. But they had the best pricing out of the many companies I contacted. I appreciated that they contacted me right away and didn’t leave me waiting. I will be using them always.

Strauss Heating and Air Conditioning is a WONDERFUL company!!! My unit died with triple degree heat wave and they were able to get a new unit installed in less than 24 hours. The team was professional, attentive to detail and understanding towards my situation. HIGHLY RECOMMEND THIS COMPANY!!!

Communication in regards to work timeline/parts availability could have been way more prompt, but the overall experience and service in general, were excellent. Juan is an absolute rockstar technician. Thank you!

We have had an excellent experience with Caesar! He arrives on time and is very professional and does a fabulous job. He knows his business very well. I highly recommend this company.

I needed my AC fixed on short notice, and they were there promptly, providing efficient and effective repair services. Their professionalism and dedication to customer satisfaction were truly commendable. I highly recommend them for any heating or cooling needs.

I had reached out to someone on FB to come fix my a/c, and it was a big mistake. He did more damage to my unit. I decided to call Strauss, and Ceasar sent out his guys the next day. Juan explained everything to us from what was wrong with the connections with my a/c to what his next steps to fixing it were. I am beyond grateful for them. I will never call anyone else to fix my a/c. I highly recommend them.

Made appointment with Strauss Heating and Air Conditioning Inc, and they were able to come out a day earlier and get my ac unit back up. I would highly recommend their services. Keep up the good work!