All reviews for Weststar Energy Solutions

Excelente servicio me instalaron mi sistema de refrigeracion muy Pronto y me cumplieron con mis 3meses gratis sin Pago gracias por su servicio Idaly Hernández y Sara Ruiseco.

Excelente servicio con la compañia,Idali la representante ha sido muy atenta y ha estado sempre pendiente en responder mis dudas y todo lo relacionado con el proceso hasta tener conectados mis panels solares,la recomendo excelente trabajo y muy profesional

Excelente servicio al cliente. Idaly Hernández. Desde hase 3 años me vendió el sistema y siempre a estado al pendiente y siempre me resuelve cualquier problema o duda. Y siempre responde mis llamadas. Muy atenta y amable. Gracias!!

Great service!

Absolutely amazing service. Thank you Macias!!!

Great installation and excellent service follow up.

I like that Rene always answers the phone and the technicians do a great job. Thank you for a great service. Highly recommend this company.

Patty and Idaly were very knowledgeable and answered all my questions. Loved how they explained everything in detail and no pressure to purchase extra items. Price is very reasonable.

I love this company. They make you feel like family. I got solar and Refrigerated air unit installed. Danielle and Freddie are awesome. Oh and Rene too

Freddy helped me get clean water with a Rain Soft system. He was great and easy to work with.

Luis is an absolute standout! What sets him apart is his refreshing approach - no pushing, just genuine patience as I weighted my decision on getting solar. Once i committed, his detailed explanations made the entire process a breeze. Going above and beyond, Luis secured a few months with no payment, easing the financial side. What’s even more commendable is their support to veterans, offering a military discount! His exceptional service not only made me an extremely satisfied customer but also fostered a sense of being part of the Weststar family. Without hesitation, I highly recommend Luis and Weststar to everyone!

Great company. I trust this company. They were not so expensive as other companies. Really were on time, they said two day to remove old roof and apply new one. Exactly what they told me. Very responsible. I highly recommend this company. I sincerely recommend Idaly Hernandez, very professional and great person. I sincerely appreciated her honesty and all her calls and being attentive with me.

This is an amazing company and team, they always kept an open communication, even after hours. I came in with an emergency AC replacement, which was handled as a priority despite their busy schedule. I dealt mostly with Alejandro, who was an amazing help, though the rest of the team were always around and willing to help with any questions or recommendations. I will definitely turn to them again for future needs.

We're very happy with the installation of the reverse osmosis & water softener system at our home. Our skin, hair and drinking water have benefitted greatly. I'm not carrying cases of bottled water from the store & adding to the landfill. My washing machine, coffee maker and shower heads will definitely see a difference and last longer. Edgar was professional and polite for the installation. Who knew the Home Show exhibits would change our lives & increase the value of our property. Thanks again for everything! The Portillos

We are now enjoying the RainSoft water system at home. Aside from experiencing soft and smooth water, we are certain that we are now also drinking clean and safe water. Thanks to Rene for introducing the system to us. What more? We have free supply of Pure & Clean products for our laundry, shampoo, body wash, and detergent soaps for 5 years! Nothing compares!

Salesman Sammy was great! He gave us a great presentation and answered our concerns and questions. Very informative and knowledgeable about the product. The installation technician Edgar was very professional, well prepared, and very clean with his work. Where we live water is extremely hard. Yes there are other softeners out there but the warranty and quality sold us. You get what you pay for!!

We just had a whole house water system installed by Weststar Energy Solutions. Sammy did a great job with his presentation and convinced us to go with them. I'm impressed with the system, it was a very clean install and didn't take very long at all.

I had the pleasure of conducting business with Rene. We started the project in late November. The initial work was done in a quick timely manner. Their electrian company was clean and professional. There was a delay with completion due to transformer issues. Rene has come forward and off set the solar and electric payments with a large credit. I was losing faith in the project, however they came through and have my full faith in their company. I would recommend them.

I really wanted to give them a good review but after the bad experience on going still is a no for me. Awful communication! Let's see till when they reach out to me or answer their phones.

Salesman Gio was great. Very patient, however once the sale closed all calls/questions were directed to Rene.

This refrigerated air conversion has been one of the worst service experiences I’ve ever had. It took over a month to get everything fixed after the initial install, and I was constantly given the runaround the entire time. They installed a faulty motor, and instead of resolving it quickly, I had to call them repeatedly for answers and wait endlessly for someone to show up. It was about three times when they had promised a repairman to show up at my home but they never did nor did they call. I don’t mind waiting for things to be resolved, however it was the lack of communication and professionalism that was very disappointing. When you’re investing in a costly renovation, you expect it to be done thoroughly and correctly—not halfway. Everything should work as promised, and you should have a company that stands behind their work and ensures you’re fully taken care of.

To make things even worse, I was promised a specific financing interest rate (APR) and ended up getting something different. When I brought it up, I was met with excuses and reassurance that by setting up autopay I’d get the lower rate. Which was not true, I ended getting the higher rate and now I can’t do anything about it.

This whole process was very frustrating, and completely unprofessional. If you’re considering working with this company, do yourself a favor and look elsewhere. I would never recommend them to anyone.