HVAC reviews in Elmendorf, Texas
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Prompt amazing service! They were able to find an issue with our heating system that no one else was able to in the 5+ years we've had it. Definitely recommend them, and will be using them for all our future HVAC needs!
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Gustavo came as soon as I called him!. He was very attentive and punctual on his time arrival, when he arrived he was very professional and clean with his work. Is also bilingual, so that was much needed for my grandparents. Would definitely recommend to others and would be happy to continue to use his service. Vey satisfied with the outcome.
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Let me tell yall This company is amazing and family orientated is on time and honest about their work and is always willing to work with you and flexible. Gustavo has done some amazing work very professional had my Ac down and got it up and running on the same day. i recommend Paz Mechanical i would recommend this company to you all and i will gladly call again
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Gustavo was a big help … would love to give him a 5 star rating thank u for showing up at last minute call…. And very affordable…
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Finally found someone that I can trust. Mr. Paz is very professional, very knowledgeable, reasonably priced, and I am super pleased with the service we received.
Thank you, Mr. Paz and keep up the Great Work. -
This company is God sent without a doubt. Honest, humble young man who did an awesome job with same day service
Totally 5 STARS Plus.. My issue was resolved within 2 hours. Great Company 👍 -
Paz Mechanical is the best company I’ve ever worked with. Mr. Gustavo Paz is extremely knowledgeable and always offers me a very fair price. His team is reliable and always shows up on time. If you’re looking for a smart, honest, and dependable company, I highly recommend Paz Mechanical!
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Toni has worked a miracle again on my old AC units. I have used him for many years and find him trustworthy and dependable.
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Techs and sir Tony assisted me in such a caring professional manner that 👏 I truly want to say these guys work hard and care about their customers.... thankbyou A ok
Aok at it again always treating us like family ..true people company I recommend 💯 thank you 😊 A Ok svs see yall in a few mnths for our routine fu care pkg..
Thank you all
Ms Blanco -
Came out on an emergency basis and stuck with it until they found a hole on the lines buried in the wall. Since we have out of town guests in, this was a lifesaver.
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Thanks for the good service!
We got help the next day, and it was faster than were promised.
The problem with our AC was solved quickly and professionally.
Thanks for your job and support. Good luck in your business! -
technician did a great job. Got my AC running 🥶 great 👍
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If you want to do business with a respectable company, then look elsewhere; would give 0 stars if I could. The day before our appointment, a lady called me to set up an arrival window, which was a 4 hour window; not uncommon. I asked if they would be calling to let us know when they would be on the way, to which the lady responded, "they would call the same phone they just called," which was my cell phone. Again, nothing unusual. The problem started on the day of the appointment. I arrived at my house at the start of the window, and waited for 3.5 hours with no text or phone call from A-Ok Services. I needed to get back to work so I called my wife to come tag me out, and called A-Ok to tell them to call another number when they were on the way. I never even got a chance tell them to call my wife before the rude lady (the same lady that set up the appointment window), said that they notified me, that they are on the way. I told them that I never received any phone calls or texts from them, and asked what number did they notify. Again, very rudely, she said the same number that I called from (my cell phone). I again searched through my call and text history and did not see anything come through. She said well the technician is on the way, and I rebutted, ok my wife is on the way as well, and I asked if they could wait a few minutes if she isn't home yet. She then snapped and said that someone needs to be there, and that they texted me, and if no one is there the technician is going to leave. This is where I got upset with her, and I did raise my voice, and said no one texted or called. I waited for 3 and half hours and have no notifications. I again asked what number they used and she finally gave me the number they texted, which was not mine, it was my wife's (she can't have her phone on her at work). I lost it and said that isn't my phone number, and she fired back and said, well it's the same area code (we both have out of town numbers). I again pleaded, that this was a miscommunication, do not leave if there isn't anyone home, my wife is on the way. Very rudely she again states, we notified you and if no one is home they will leave. She asks if I still want them to come and I said yes and hung up. Well my wife came home and waited for two hours and no one came. She checked all our cameras to see if she missed them and no one came to the house. She tried to call them and no one answered. She called me at work and I tried to call, again no answer. Keep in mind, when I called earlier, the rude lady answered very promptly. Terrible company, terrible customer service, terrible manager (she said she was the manager when I asked to speak with her boss).
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This company is first-rate. For years they have covered my semi-annual AC/heating maintenance, extending the life of my 3 units (for 3 floors); they monitor, clean, & repair with knowledge & speed, they are friendly and explain everything well. No challenge is too great for them, they get it fixed. Very trustworthy company - highly recommend.
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We have been having A-OK maintain our AC/Heater since we bought our house in 2018. Excellent customer service and great price. Nice having a piece of mind that our system stays in great condition because of the maintenance they perform.
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I have lived in 3 different states and replaced an HVAC system in each state. We have lived in San Antonio, Texas three different times: 2 yrs, 3 yrs, and now 7 yrs. The point is...I have met & worked with numerous HVAC companies. There. Is. None. Better. A-OK is extremely professional. They have pointed out errors other contractors made and saved us thousands in damages from the other contracyor. They photograph any issue and send to me in a text to be COVID-careful so I do not have to crawl into the hot attic to look at the issue. Our technicial, Tony, is careful about everything he works on within our living space...never a mess. And even in the attic space...never a mess. If you don't hire A-OK, for your HVAC needs, I have failed to make my point.
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A-OK!!! Actually A-Perfect!!! I Love this company, they are professional, very thorough and get the job done. They explain everything they're doing or about to do. I highly recommend this company. Do not hesitate to call!
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I have been using AOK services for many years, first to repair my old a/c unit and until recently purchased a brand new system, Tony has always been available when I call him, always courteous and professional, I wouldn’t trust anyone else when it comes to my A/C, highly recommend his services...
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installed our entire new AC last year & had our 1st yearly maintenance done today! GREAT company, highly recommend to anyone in need of AC service!
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A-OK has been the best company I have used since I purchased my home 4 yrs ago. I was using my warranty company for repairs but was ending up pay more out of pocket. A was very prompt and professional I will definitely be using them moving forward 👍
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Toni and A-OK did a great job installing our new AC! He is super professional and was great at explaining everything that was going on with the old and new AC system.