All reviews for Comfort Masters Heating & Air Conditioning

Rondel performed a great service and offered up-to-date options for my maintenance repairs. Their office was able to respond and send support within a few hours while my unit was incapacitated throughout a summer day. I would recommend this company to anyone who is looking for prompt and quality service!

Comfort Masters did an amazing job. They were informative during appointment scheduling and leading up to the appointment. Dillon was professional, knowledgeable, friendly, and informative. He asked if we had questions along the way and left things the same, or better, than he found them. Thank you!

Dillan with comfort masters quickly and expertly diagnosed the issue with my HVAC system, gave me multiple fairly priced options and recommended a course of action. Upon receipt of the part he came out early on a Saturday and efficiently fixed the issue, overcoming an unforeseen obstacle as well. Highly highly recommend this company!!

Dillan is great. He’s helped us out multiple times and is always professional, thorough, and nice.

Very knowledgeable technician. Explain the problem in a clear and concise matter. I’ll definitely be using them again if I have any other future issues.

Rondel is always professional, kind & considerate. He is efficient, lets me know what is going on w/my system & makes recommendations on what would improve the performance w/o being pushy. I greatly appreciate this company!

Jeremy Vargas exuded our customer service expectations while servicing our unit this week. He explained that there was a leak/cracked line causing our house not to be cool. He diligently repaired our unit, as well as doing our seasonal maintenance. Which also included repairing our air scrubber; that we love so much! He always has the best recommendations on how to keep our unit at its best. We appreciate Jeremy as well as the rest of the Comfort Masters team. Ten out of ten recommend this company.

Jeremy was clean, professional, friendly, and knowledgeable about the systems. It was a pleasure meeting and working with him. Thank you Jeremy and Comfort Masters!

I recently changed HV/AC companies due to questionable service. I researched about a dozen companies and Comfort Masters appeared to be a capable company. You never know for sure until you see a company in action. I have a relatively good knowledge of how the heating and AC operate. On 4/11/25 Jeremy and Daniel arrived to conduct an inspection of the AC unit and identify any service needed. I watched the entire inspection and asked questions that I knew the answer to see if they knew what they were doing. All of their answers matched what I knew. They conducted a very detailed inspection and corrected some minor discrepancies. My spouse and I smoke and each time my previous company told me I had an extensive buildup of dust and nicotine on the blower fan blades and would cause the motor to fail. Of course, the technician recommended a detailed cleaning. I asked Jeremy about the fan blade, and he is the only technician I’ve had that told me “it is a little dirty but not to a degree that it needed cleaning”. After the inspection was finished, I was provided a detailed maintenance evaluation form that identified 29 items that were inspected and a description of each item's condition to include the manufacturers specifications. I asked about a UV allergen system to help reduce the sneezing and Jeremy suggested a purification system that was reasonably priced with a very good warranty. My sneezing and coughing have disappeared. I am very impressed with the technicians' qualifications, skills, and positive attitude towards the company. The company also has an excellent membership program that provides two inspections per year. In the nine years I’ve lived in Mansfield, Comfort Masters provided the best customer service, and skilled technicians I’ve seen.

We have been using Comfort Masters for a few years to service our home’s 2 AC units, one of which they fully replaced last year. They are knowledgeable, thorough, and professional. I appreciate that the technicians always clearly explain everything and take lots of pictures to illustrate problems and repairs. Highly recommended!

Comfort Masters is such a good company. We called them and Daniel came out and gave us several options and was very thorough in his explanations. We ended up replacing our downstairs unit, and they scheduled the install very quickly. Miguel Garcia and another person installed our unit in one day.. They were very courteous and did a great job and answered all my questions. They cleaned up after themselves and even did some touch up paint. Each technician we had in our home spoke so highly of Stephen Moore, the company owner and how well he runs the company and takes care of his customers. I would highly recommend this company for whatever your AC needs are. It’s so important to be able to trust the AC company you use. Way to go Comfort Masters.

Hello my name is Drew johnston with lighting resources. Jeremy was at our facility to and did an excellent job he showed up within the time scheduled, he explained clearly what our problem was and what was needed to fix it comfort masters had a great price and great service. Tricia Lewis who i spoke with over the phone was polite, understanding and very helpful. I'd most definitely use comfort masters again.

Miguel and his partner did an excellent job at our home. They were punctual, clean, friendly and got the job completed.

Very professional and friendly. They know their trade well and work quickly. No unnecessary upcharging or shady bait and switch. Price listed is for bi annual maintenance package.

Rondel came out this morning to check on my HVAC unit. Could not have asked for a better guy. Polite, Professional and took time to walk me through repairs so that I could see for myself and understand where the problems were. He took the time to give me options with absolutely no hard-sell. This was a great experience.

My experience with Mr. Dillon Hale was very good one. He is a most professional, courteous and well versed in his field. Within moments he identified the issues with my AC units. He provided a great description of what needed to be done and promptly took care of our repairs. He thoroughly explained the work that needed to be done and why. In short order, our AC units were back in business and he was on his way.

Dalton did a fantastic job, he was happy to help with any issues we had and took care of everything!

Having issues with my AC until. Called Comfort Masters and they told me someone would come out between 2-6pm. They end up calling me 20 minutes later and said someone would be there within 30 minutes. Dillan Hale came out and he was very nice and friendly. He had me up and running working 10 minutes.

Amazing service, good pricing, very detailed oriented gentleman. Gared was very helpful and quick to fix the issue was the blown compressor. Customer service from Comfort Masters was impeccable as well. Will be using them now on. Would recommend to anyone!

Derek

Rondel did and amazing a thorough job. He arrived soon after I made the after hours call. He explained everything expertly and got the job done. Thank you Rondel!

Dillan came out quickly after I called about an issue with the AC system and he was able to fix it right away. I am so grateful for his help and service!