Reviews of local pros in Fort Worth, Texas
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Bobby does a great job caring for our lawn. He’s also very good at communicating when he’ll be coming by, or even if he needs to come early/late due to the weather.
I’m glad we found a lawn care professional that truly works with us.
(Edited to add an update) - We’ve been with Bobby for over a year now and he’s still wonderful. He does a very thorough job and is very communicative. We’re still so happy with Lawnmore! -
Bobby has been doing our lawn for over a year now. He’s always super friendly, knowledgeable and does a fantastic job. We appreciate him so very much! Thank you Bobby. Keep up the great work.
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Bobby was fantastic and I am super happy that I found him to do my landscaping moving forward. He’s super flexible with scheduling which I appreciate! I have hired him bi-weekly moving forward and looking forward to it!!!
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We had such great experience! We were looking for somebody to help us take out all the bushes in the front of our house and trim all the trees In the front yard and backyard. He was fast and willing to take all the trees and bushes to the dump for us. Now we don’t have trees hanging over our fences or our cars. Ignore the leaves in the photo of the front house because that part is my next job.
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Mr. Conley did an outstanding job on some work I needed at my residence. Very knowledgeable in his skills of yard maintenance. I got some sod installed, weeds taken care of and I’m very excited about the results. Very friendly with excellent customer service. I highly recommend him for your lawn care needs in the DFW metroplex area.
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Muy buena
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Great service
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Hope their landscaping isn’t like their driving! Their driver was swerving all over the road. They even sped up and ran me off the road! Ridiculous!
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I also hope that there business is not like the way there employees drive. A truck branded with there logo swerves all over the road and was a aggressive driver. Not only will I never use this service due to there driving skills, I will personally tell everyone I know to never ever use there service. What a horrible experience driving with your truck on the road.
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First off my experience with this company has been very poor that came to my job site and dropped off this piece of equipment which doesn't work they told me they would be back in 30 minutes to pick it up that was an hour and a half ago almost 2 hours now when I explain to the gentleman that he could not dump it here he told me he didn't speak English then when I started to speak Spanish all of a sudden now he speaks English it was him and a female coworker when I called the company it went to voicemail I called the emergency line they still have not returned my call and that was 5 hours ago I guess I'm just going to have to call the police
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I would never use this service just based on the way they fly through my neighborhood! Slow down before you kill someone!
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Juan was great! Love this business' customer service. He is a very kind professional.
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Had an erroneous charge of $360 taken out of my account with no explanation or reason behind it. Company plays it off as no big deal nor will a manager call you back. Been 3 days now, Ann Marie, the phone rep was rude and didn’t help much other than to say it’s been expedited in their case services and to expect a refund in 5-7 business days. Their $360 oopsie makes it hard to do business with them, so I find it worthy to share with others thinking or reviewing reviews for services.
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I canceled my service with these guys in November after being disappointed in the work. They made it very difficult to cancel, and then tried to charge me again this month for services I have A) already canceled and B) they haven't done anything. I filed a dispute with my credit card company and now I want other people to know how sketchy this company is. Don't trust them, don't work with them, and definitely don't give them any payment information because they will misuse it!
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The associate who treated my lawn this morning was very efficient and kind. He answered all my questions . He made me feel like I was with the right company to care for my lawn. I think his name was Justin Taylor. Thank him for his kindness.
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Terrible customer service. I booked an appointment with Monte Wood earlier in the week and I also called the day of the appt to confirm and he stated someone will be out to talk to me about services. No one showed up. I called an hour later just in case they were running late and wait is super long and then goes to voicemail. I’m super disappointed with this and 1st impression is everything when running a business . They have definitely lost mine..
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STAY AWAY!
So much has gone wrong with this company. At first, I thought they were great. They were the only ones that came out to my house to evaluate my needs. All other companies just gave quotes over the phone. They gentlemen came out, looked at my yard and gave a quote. A few hours later they then offered my first service for free. Thought it was a good offer - so I agreed. He said they would be out the very next week for service. Well, that was the first thing that went wrong. They never came out. So, I messaged them and they said they finally submitted a work order to get my lawn done a week later than it was supposed to be. Not only that, but the next day, my credit card was charged the full amount!!
They also claimed multiple times they "only have 5-star reviews" which is clearly not the case. -
After Emerald Green took over NutriGreen the service completely went downhill. I’ve paid for weed treatments but my yard and beds are still full of weeds killing my plants. They even forgot to do multiple applications for six months which left me having to replant and deal with a huge mess. I’ve sent multiple emails and when they finally sent someone out the spray and treat my beds their solution is didn’t work and/or their technician is doing a poor application. The service is terrible and I’m very unhappy. I would strongly recommend finding another provider. This is nowhere near the standard of excellence NutriGreen had.
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I have been a loyal customer of Nutri Green for years, even before their merger with Emerald Lawns. While my grass still looks good, the quality of service and communication has significantly declined. I've repeatedly requested a courtesy call before each service to ensure my gates are unlocked for full access to my yard. Despite mentioning this over the phone and in the feedback surveys they send after each application, nothing has changed.
Recently, I requested a quote for Christmas lights as part of a promotion they were running but received no response. When I called to follow up, I was told they were fully booked but that someone would contact me the following Tuesday. I informed them to cancel as I would not be available, yet they still showed up without calling first.
Given these ongoing issues, I will most likely be ending my service with them and looking for a company that can communicate effectively. -
We’ve had a very disappointing experience with the quality of chemicals Emerald Lawns uses. Their flower bed treatments have been ineffective, and despite repeated complaints and follow up sprays, the weeds in our beds are still out of control and large enough to kill our plants.
My wife emailed on Monday to cancel further flower bed service, but we have yet to receive any response. The lack of communication has been just as frustrating as the poor results.
When our lawn was serviced by NutriGreen before it was acquired by Emerald Lawns, we had a much better experience. Unfortunately, the quality has not carried over under new ownership. At this point, we cannot recommend their services. -
I always love coming here. So much variety from the herbs and trees and plants and even seed packs that they have are wonderful. This place is the bomb diggity all year round with all the seasons. They have all you need to maintain and keep your garden beautiful and healthy. Love this place.