Reviews of local pros in Fort Worth, Texas

4.7 based on 18774 reviews Back to the listing
    5

    Super professional, take time and don't rush the job. They did my heat and air. Amazing job

    5

    Glenn’s AC is always on time and provides the best customer experience by being details, on time, explaining the issue and cost up front. I highly recommend them for your AC need.

    5

    Glenn's Air Condition and Heating has always sent out knowledgeable and professional technicians out. They have so far given us the best and honest service. Try them for yourself. Holy Servant Gea with Tastebud Ministries Church

    5

    I would definitely recommend this company. My home warranty would not cover the replacement of my air handler. I called Glenn's Air Conditioning & Heating. They were reasonably priced and replaced my unit quickly.

    5

    Glenn's Air Conditioning and Heating service has been taking
    care of our a/c and heating system for many years. They also
    took care of our rental units and we have always been pleased with their prompt, complete and courteous service.

    5

    Great, friendly, and affordable. They came out quickly, identified my problem and fixed it for a good price. He explained to me exactly what my issue was and how to prevent it in the future. We’ll definitely use them again and recommend them to our family and friends. As a first time homeowner, having an issue with our AC was mildly terrifying, but these guys were easy to work with and settled our fears! And the tech was super friendly with my toddlers running around. 😂

    5

    Great AC&H company. I have use this company for all of my AC & heating work. I have been using this company for about 20 years. They have repaired or replaced AC's in 2 of my rent houses and 1 AC in my house. They are very timely & professional when working with on any AC problems. I have referred them to work on our church AC with great satisfaction. Their service calls and pricing are in line with other AC companies that I have checked out. I would highly recommend this company to anyone for your AC services.

    5

    They were so professional, caring and efficient. They were on time, assisted the problem and took care of everything. We're so glad we used them as our AC company. Great job Glenn's. We would and shall recommend them to everyone. Blessings

    5

    Glenn's Air Conditioning & Heating is a very reputable certified
    company that is fair with their pricing. The employees are very knowledgeable and courteous. They are very clean and protective of your home while working. I highly recommend this company if you need their services.

    5

    Glenn’s Air Conditioning & Heating has built a long-standing reputation as a professional service built on integrity.
    The technicians are skilled, friendly, knowledgeable, and prompt.
    I can strongly, recommend this business because in using this service, I have found they offer competitive and fair pricing for all services as well as the installation of air conditioning & heating equipment.

    Satisfied Customer

    5

    I can’t express how grateful I am for the outstanding service provided by this company. They were incredibly professional, going above and beyond to ensure our comfort. What stood out the most was their genuine and honest approach. In the midst of scorching heat, they came to our rescue, and our family can’t thank them enough. If you need A/C services, don’t hesitate to choose this exceptional company. They are truly a lifesaver!

    5

    Happened to find this treasure of a business! Everyone was so accommodating and professional. Finding Glenn's Air Conditioning and Heating randomly on the internet was truly a blessing. Ms. Anja and Steven Rivera are quintessential members of Glenn's team. Ms. Anja worked diligently to answer all my questions and help me find a service appointment that was equivalent to being a "walk-in." I was told that a serviceman would arrive in 30 minutes. Steven Rivera arrived before the anticipated time and was extremely courteous, knowledgeable, and thoroughly explained the issue regarding the AC unit. Mr. Rivera went above and beyond to provide exceptional service. The repair was completed in less than 20 minutes.

    Glenn's Air Conditioning and Heating is the only choice if you are looking for HONEST and TRUSTWORTHY people who exemplify the principles EXCELLENCE and RESPECT. Thank you so much Ms. Anja and Mr. Steven Rivera for getting my mother's AC unit up and running in this merciless Texas heat. God bless you both, and God bless Glenn's Air Conditioning and Heating. May your business continue to grow, thrive, and prosper.

    5

    Let me say that Glenn Jr did an amazing job for our ac unit. We contacted them on a Friday and was prompt on Saturday to fix our issue. With the unit we had and everything that he did, he also advised next steps we should take in order for our unit to last longer. Glenn Jr we appreciate the hard work you put in. We also will continue being a customer of yours. Thank You

    5

    I’ve had a great experience with Willard. First time using them. Called in the morning and was able to get service the same day. Robert was the service technician, he was extremely knowledgeable and very professional. He took the time to explain everything and very honest, 5 stars for Robert!! Will definitely recommend Willard to anyone looking for superior customer service, a one stop shop. Great communication, appreciate the real time app they provided to see when the technician will arrive A+!
    I will absolutely use Willard in the future.
    Big thanks!

    5

    Francisco and Julian were fantastic. Super professional, quality service, very helpful with any questions. Got an entire hvac system installed in about 7-8 hours and left it cleaner than they found it. Highly recommend.

    Update: Received free duct cleaning with new hvac purchase. Jamell and Ryan came by today, on time, and were nothing but professional. They were super friendly and polite, especially with any questions I had. Great experience all around!

    5

    I had an urgent plumbing issue, and John delivered exceptional service from start to finish. He arrived quickly, diagnosed the problem with confidence, and explained everything clearly so I understood what needed to be done. His workmanship was excellent—efficient, thorough, and done right the first time.

    What really stood out was his professionalism and genuine care. He treated my home with respect, cleaned up after the repair, and made sure everything was working perfectly before he left. It’s rare to find someone so skilled, reliable, and trustworthy.

    John, I’ll sing at your wedding. I’m incredibly grateful for your help, and I highly recommend him to anyone needing plumbing work. Outstanding service all around.

    1

    I had scheduled a tuneup about three months ago whenever he came to do a tuneup. First thing he did was go up to where the attic was and Open up the AC unit and clean something and while I was not up there with him once he was done I noticed that he had poked holes in our air ducts, which I then taped up, and the reason why I know is because he took pictures of him poking holes to do a air pressure reading with a certain tool. I have looked up online that you are supposed to tape it up as a HVAC professional, but he did not do that from the way he was behaving. I felt like he wasn’t doing his job correctly and also I felt like he was sent to sabotage my AC unit. I have been having issues with my employers, and this is their way of getting back at me. This is not OK. I have not done anything wrong, where I deserve to be treated like this. And even if I did do something wrong I still shouldn’t be treated like this. this is extremely stupid and it creates an unnecessary conflict. Whenever I watch commercials whenever someone does a tuneup, they’re supposed to break down the AC Unit fan and clean it I didn’t see him do it looked like he was pretending to open up the bolts and he was just flushing it with some water which I could’ve done the same without it costing $49. Jumping forward after three months now my AC unit is leaking because he poked holes in the Air duct system, and also whatever he did whenever he opened up the unit in the attic. I managed to find some of the damages he caused to the air duct, and I had it taped, but there was one in a picture that I couldn’t find that I couldn’t tape up, which may have caused the problem. But it makes me question. Why would someone purposely damage my unit leave evidence by giving me pictures after the service is over as this is standard. I decided not to write a review earlier because I don’t like conflict I would rather have my peace, fix the problem the best I can and let it go. Now I have water damage because the AC unit that was overflowing with water and leaking through one of our lights up from the ceiling. We bought our house new so every appliance is new and it was working fine. The only reason we called for a tuneup is because I looked up online that you should get one every year, but we haven’t had one in the last 4 1/2 years that we’ve been living here so I finally decided to do one. Whenever I call a professional, I expect them to have no bias against me. As well as I expect my unit to work better not worse. Whenever you call over a professional you expect him to fix a problem, not to create a problem. This is extremely unacceptable and I labeled this sort of behavior as corporate terrorism. Because you are Acting in a sneaky and demented way imposing fear of financial damages and losses from this mishap that you created for me and my mom.

    5

    Sam came out today and did a system check! We have two AC’s and he checked them both inside and out!! He took pictures and showed me everything! He is such a great explainer!! I know so much more about my systems each time they come out!! Sam is very respectful, always wears his blue booties!! We had all of our ducts replaced and he even checked those to make sure the guys that installed them did it properly!! I will say this; getting the membership is the way to go with this company!!! It pays for itself! You get FREE service calls! That’s right, I paid nothing today!! And I have peace of mind about my AC units! There are things that need to be addressed. Sam emailed me a simple to read list; two separate pages-one for upstairs unit and one for downstairs….and we talked about priorities! No pressure at all! I just call when we are ready to do the work! Scheduling is easy! This company also specializes in plumbing so I have an appointment to have a tech come out to look at a leaky faucet. I won’t pay for the service call! If I need a part, then I buy the part! Easy peasy! This is how all companies should be! Join the family so you can get the royal treatment too! They know it gets pricey so they throw in a discount or two! Especially if you are a veteran or military! God Bless America and Willard!!!! 🇺🇸 🎆

    4

    I needed a new kitchen faucet installed and had never used this company before. I just needed my faucet installed and thought it would only be a few hundred dollars since I had already purchased it. The first young man came and showed me 3 prices. He suggested I send it back as I would get a better guarantee and service warranty if I purchased it through them. The cost was around $1300.00. I said I didn't want to do that and went with their cheapest which was $1100.00. The young man took everything out of the box and looked at the sink, then the new faucet. He informed me he would be back in the morning to install it after I paid half of it, as he needed a certain tool he didn't have with him.
    He left everything on my island, did not attempt to clean it up or put it somewhere that was out of the way.
    The next morning a different young man showed up to finish. He was surprised to see everything left out. He told me the first guy was having some personal family issues going on, so maybe that explained his behavior.
    Anyway, Robert was the nicest and most professional plumber I've ever had. He was efficient and very personable. My faucet is great..

    I still feel I was misled on the pricing but I also realize things have increased in cost the last couple of years. I took off a star because of that.

    5

    Nathan and Justin do great work! They were over at my house for three days repairing a leak in the yard. One day they worked till 10 at night. They also installed a water softening and filtration system in the garage. This system will protect from future damage to the pipes. Willard is a good company and I recommend you request Nathan and Justin for your project if possible.

    5

    Erik did a fantastic job wiring my new tankless hot water heater. He is highly knowledgeable and did a great job keeping me abreast of his progress throughout the installation. I felt the pricing offered a great value for the quality of work provided. I highly recommend Erik and Willard Cooling, Heating, Plumbing & Electrical for any electrical needs!