Swimming Pool reviews in Fort Worth, Texas

I struggled with my pool for over 30 years, some friends referred me to Metro Pool last year. Since then, my pool has never looked better, no algae and perfect water clarity. My service tech comes every week like clockwork.

Thank you Metro Pool for putting the joy back into owning and maintaining my pool!

Gary Van Sant

Our pool was a dark green when they started. The worst of the worst. It is now a beautiful blue . They came every day to check & continued until mission accomplished. They were knew what they were doing. Very impressed by their knowledge & attitude!!!!! Definitely recommend them. !!!!!!!!

RELIABLE SERVICE

Always professional and dependable

my water is always clear

Great service!

Good quality great staff

I love not having to worry about the chemicals they are very reliable and make it easy.

Great company with reliable weekly service at a great price. Definitely recommend. (Chemicals only)

Once a week chemical and my pool is beautiful. Reasonable and well worth it.

This company has extremely rude and unprofessional people running its customer service and operations department. It makes it appear the CEO is just as bad. Look elsewhere to save you time and money.

Very disappointed with lack of service. Came to the house and wrote what time he was there and that was it. Pool was a mess and extremely overpriced for only chemical services. Do NOT recommend.

This place is impressive. They come out every week like clockwork and keep my pool in check. They do it damn well too. I see the guy on my Ring camera actually taking time to check things out too.

Not once in 6 years did we ever have a problem! Our pool guy got to know our dogs and was wonderful! Highly recommended!

I have used them for over 33 years and have always had sparkling clear water. Our service guy is very professional, knowledgeable and friendly. I would highly recommend them!

I have used the company for many years and have always been treated with respect and professionalism when I have any questions or concerns. Highly recommend them and I have never any issues with customer service.

4 years and counting...I have been and still use Metro Chemical for my pool. Very affordable, professional, and dependable. Very happy with my service!

After the winter my pool was green as the River Nile!!Trips to the most popular pool stores for water tests and hundred dollar solutions were wearing me down!! A friend suggested I try Metro!! I thought I would have nothing to lose -as all forthcoming solutions were not working-so I gave them a call!What a difference! In a couple of treatments my pool was looking the best that it ever had! The pool is a joy now and friends and family can relax and enjoy their swim time-isn't that why we have pools in the first place? The company does what it says it will and stands by their commitments! In addition, I'm not paying hundreds and hundreds of dollars to take home heavy ineffectual chemicals that I have to administer and hope that will work!! Hooray!

Great company, excellent experienced Techs who are willing to answer questions! Have used them for over 7 years and all questions have been addressed quickly and appropriately! Definitely recommend!

These guys are like clockwork. Never any issues, and I don’t have to worry about pool chemicals. They are quick, efficient, and very friendly.. I highly recommend Metro Pool Chemical.

Good weekly service and our typical chemical guy was great and reliable. However, customer service is truly terrible. Encountered billing issues several different times and was never sent a billing reconciliation, like I was promised. Not a huge issue, although irritating. But, when one of their employees, Chris, came out to clean/repair my filter, it was rough trying to get him back after the additional parts came in. I understand scheduling issues around the holidays, I'm not unreasonable, but when you blame the customer for scheduling delays and the issue is really that you went hunting on the days you said you'd be able to come out and then make several other excuses, rather than owning up to your time management deficiencies, that is not okay (photos of text conversation are in photos section). Don't care about the money, it's the principle of the matter. Then, I called the office and person I spoke with didn't care at all about my frustration. Wouldn't be surprised if they respond to this review with excuses and blaming the customer again.