General Contractor reviews in Frisco, Texas

So Granite & More did our master bath remodel years ago. The end result was beautiful....but thats where the compliments end!
Eventually we would go to take a shower and there would be little chunks of grout in the floor of the shower that had fallen off the wall, or we would be sweeping the floor and there would be grout that had fallen off the wall. Then at some point we started hearing a knocking sound when we would turn on the water pretty much anywhere in the house....especially when we used the washer to do laundry. We tried to locate the sound but it echoed in so many places.
Eventually I started to notice the bathroom was just slowly falling apart. Not overnight, just little things here and there. Most noticeably the missing grout and tiles not sounding solid, like they were hollow and loosing up.
We finally decided we were going to remodel the bathroom again. And thats when we quickly found out why. They had installed all the tile with minimum amounts of thinset, and when they ran out of thinset, they used grout to mount the tile to wall. The whole wall was about to come crashing down. When our latest remodel began we were able to just pull most of the tiles off the wall, and some just fell off. There was also no waterproofing agent used, none of the seams were sealed, and lastly, the plumbing was not secured tightly and thats what eventually worked its way loose and caused the knocking sound.
Needless to say, it was an absolute disaster and we're very lucky the wall didn't come crashing down on us while showering.
We paid good money to have Granite & More remodel our master bath, and they cut every corner they could to save on materials to increase their profits. So what you see on the surface may not reflect what's really going on when you hire them.
Use extreme caution!!

We used Granite and more to give our kitchen a much needed facelift and their team came through and delivered the most beautiful kitchen! From Kim’s design through carpentry, painting and installation we couldn’t have asked for a better team. They were very responsive, flexible and just all around nice people.

I enjoyed working with Kim at Granite and More. I’m sure our job wasn’t as big as some others they were working on. However, our renovation was just as important to her. Loved being able to take samples home to see what they looked like in my home. When I found a tile I liked online, Kim, located and had delivered, within 2 days, samples of the tiles I wanted to see. I never felt pressure to do anymore work than what we had budgeted. Our 1995 kitchen looks so different.

Professional work very friendly people thank you Louis.

Honest and reliable. Worked well with me on roof replacement

Very happy with the Quality of work Luis and his team delivered for my backyard Patio and Kitchen project and within unbelievable timelines. They were very professional, transparent and very passionate about the work they are delivering.
I will certainly hire them for my next project.

Luis built our outdoor for great reasonable price and also able to give design solutions for constructions. We are very happy with his work. Felt like its one stop where the entire end to end work got completed as a package be it work concrete, roof, kitchen, gutters, drain, electricity, plumbing, sprinkers etc. Luis is highly skilled person and he has a good team. Definitely would love to refer Luis.

Bad prices, bad service, bad attitude.

Excellent painters that know what they're doing! Very clean and have a very positive attitude. I would recommend for anyone who is looking for the very best job.

Our cast stone has been pressure washed which I found it should not be done! However Star Services have repaired the damage and made the cast stone look like new. I highly recommend this company.

This company is over priced, they give you a quote for maintenance on all crack repairs, then when you ask them why certain areas aren't caulked or mortar, that's when they decide it isn't included. Not worth the amount of money they charge. Horrible customer service. Bad attitude. Rip off for 10,510.00!.

Very nice people to deal with. Very thorough in their evaluation, but their solutions were not on point. Hired a masonry stone specialist who was very experienced and solved the problem and fixed it for half of the price and it looks perfect. I think these guys are brokers and not journeymentrades people. If you need someone to hold your hand for the project, they may be your person.

We hired Star Services initially to remodel our master bathroom. They expanded the shower, removed a corner spa tub we didn't like, retiled the floor, relocated plumbing and drains, replaced the dual lavatory counter and sinks with updated ones, replaced the light fixtures and repainted the bathroom. We signed the contract on a Friday and they started work the next Monday. They worked straight through including Saturday. Took Sunday off and were back the following Monday to continue until completion. Pricing was competitive although not the cheapest of the bids we received. But the work was first class. Len, Rafael, and Carlos have great teams. We were so pleased we then hired Star Services to replace the light fixtures in the kitchen, rework the fireplace mantle and repaint six rooms. Highly recommend Star Services.

Star Services stained our cast stone trim when we had our house painted. They did an excellent job! It is very specialty masonry work, so you want to use someone skilled. Len, the supervisor, was very knowledgeable and detailed about the color recommendation. It looks amazing! They also cleaned the mold & mildew off of our deck and walkway, then professionally sealed it. Their sealant is professional grade above what you can buy at Home Depot. There was a little overspray on some of our windows, and Len even sent window cleaners out with no charge. He was delightful to work with!

Danielle did a great job. He was actually doing a QC check for a previous repair and discovered a minute gasleak. He cam back few hours later and fixed it. GreaT sERVICE!

Arturo and his team were a great choice to repair the A/C duct system. Fast and easy communication, speedy response times for texts, phone calls, and just showing up to the house. Friendly and informative conversations. I will be using them again in the future and highly recommend.

They're the best! Installed a brand new system for us and no issues whatsoever. Jace does a great job and is very friendly!

Michael P was very professional, knowledgeable and timely. He came on a late Saturday afternoon and fixed our unit .
Madalyn in scheduling was so helpful and polite as well .. Great customer service !Thank you !

Jace provided such a high quality of service. We appreciate his authenticity, ability to explain technical details, and respect for our family/home happenings during our service appointment. Highly recommend!

Danny provided excellent professional service. explained the problem and solutions. Provided technical advise for log term reliability of the system. good attitude and personality. I felt danny's recommendation and attendence to the problem was as if it was his own house. Thanks to Danny and to "AIR Repair Pros"

I’ve been a loyal Frymire customer for over 20 years. However, since the company’s recent management and structural changes, the level of service and value have noticeably declined.

About eight years ago, Frymire installed my current system, and I’ve consistently paid their monthly maintenance fee for years. Unfortunately, the benefits of that plan—roughly $180 per year—proved minimal when my system recently failed. I was quoted over $2,000 for repairs, and only after I mentioned the cost was unaffordable did they reduce the price by 20%, bringing it down to just over $1,600.

After reviewing the invoice, I noticed several questionable charges, so I decided to seek a second opinion. Through my research, I found Air Repair Pros, they sent out Cassi, a great person and professional who repaired the same issue for $600—a fraction of Frymire’s price. Their maintenance plan also offers significantly better value, so I switched immediately.

For transparency, I’ve attached both invoices so others can compare for themselves. The first two are Frymire. You tell me who you would go with.