Sears Heating and Air Conditioning
About the business:
At Frisco's Sears Heating and Air Conditioning, we are dedicated to serving homeowners with a comprehensive range of HVAC services. Our expertise spans from air conditioning contracting to furnace repair, making us your go-to partner for all things related to home comfort.
In addition to our HVAC services, we also offer roofing, siding, and window installation solutions, ensuring that we cater to various aspects of your property's exterior needs. Based in the heart of Frisco, we take pride in being an integral part of this vibrant community.
With a focus on professionalism and specific service delivery, we strive to meet and exceed expectations. While we understand that our current customer rating may not reflect this, we are committed to improving and learning from every interaction with our valued clients.
At Sears Heating and Air Conditioning in Frisco, we're more than just a service provider—we're your neighbors, and we're here to help you maintain a comfortable and energy-efficient home.
Services:
All services 6Photos and videos
Hours of operation
- Mon – Sun
- 6:00 AM – 10:00 PM
Latest reviews
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David Huse8 June 2026
Literally the worst customer service experience I've ever had. The guys that fixed my stove were fine but the company as a whole is a joke at best. I was scheduled and rescheduled 8 Times !!! So if you like missing 8 days of work where nobody shows up and you can't call a human to tell them what is going on...then this one is for you. Funny just another one star review...how do these companies remain in business. What a clown show.
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Sue Kuhlo8 June 2026
Jose and his helper were prompt in arrival, and completed the installation of my HVAC system very quickly. The inside and outside work areas were cleaned of debris before they left. They were polite, professional, and went through the equipment setup process when I asked questions. I am very pleased with the entire sales/installation.
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CT8 June 2026
I recently opted for Sears Home Services' "Clean & Maintain" package for my kitchen and laundry appliances. The offer sounded promising—maintenance and cleaning for three kitchen and two laundry appliances—all for $295 ($249.99 + tax). Unfortunately, the experience was very subpar.
Here’s what happened:
Cleaning? What Cleaning? The technician showed up with nothing more than a vacuum. No proper cleaning supplies, no thorough work. For instance, the washing machine’s soap dispenser remained untouched, and no cleaning cycle was run. Instead, I was instructed to run vinegar through the machine myself. (Why hire them, then?)
Negligence with Appliances: The oven range wasn’t cleaned either. A self-cleaning cycle would’ve been just as (in)effective—and much cheaper. The entire service felt amateurish. I won't even bore you with the ice dispenser (ugh, why are you here??).
False Promises: The “30-day warranty” is laughable. Contact details are nonexistent (no one answers), and their chatbot offers no support on quality of service. Accountability? A total joke.
No Accountability, No Transparency:
There was no written report detailing what was done, the current condition of my appliances, or any suggested repairs. Again, no value. + They don't accept AMEX.Sears Home Services is like that ex who had everything going for them—intelligence, charm, potential—but now only leaves you disappointed and regretting the relationship. Save yourself the hassle (and money) and find a reputable maintenance or cleaning service.
Verdict: 0/10. Never again.