All reviews for K&S Heating and Air

We have used K&S since we moved to Texas 7 years ago. Every year our technician comes to check our heater in the fall and our air conditioner in the spring. Every spring we have a maintenance appointment and the very low fee we pay includes our Fall appointment as well!! We request our favorite technician and he comes every time. It’s nice to know that he is aware of anything that needs to be taken care of each visit.
Thank you, K&S!

Alexis and Edwin were very professional and thorough at changing my system from natural gas to LP. Got my heating up and running quickly. Took great care in keeping everything clean and tidy. Definitely will request them in the future.

I really appreciate the technician Alexis, he went above and beyond to install the damper. He didn’t had the correct damper when he first arrived because he was told to bring the wrong size of damper (which is not his fault). But he went back to get the correct damper a few hours later to finish the job even though he has busy schedule. He has set a good example to the rest of the team and he is a true value to K&S.

Great Company! They have been providing us A/C maintenance for 3 years now and we have ZERO complaints. They are always on time, courteous and very professional. Hector and work partner are very professional; they were quick, no mess behind and even found an issue that needed their attention. Highly recommended!

Delgado Rupert has come a few times for warranty issues on our home. He has found (or already known upon arrival) root cause and resolved the issue each time. He is always friendly and communicates the issue and fix very well. The folks on the phone are always pleasant too.

Chris was here to repair a loose duct, and was awesome enough to give us seeing recommendations as the weather changes on these new fans thermostats, as well as help us by balancing the system a little to prevent my kids room from freezing when other spots are warm. He did excellent work. Their service techs have always been amazing.

Glad I got tune up service and orientation today. Tech was knowledgeable to the fullest! I felt like I was in training and can now train others. Superb customer service in every way. If all techs are like Kristen then this company is A1 because he was great!

Our tech was super friendly and helpful. He was able to work to resolve our problem. He was able to explain the difference between the 1 inch and thicker filters. And I loved that he had filters on his truck so I could save myself another trip. I wish I could have this tech every single time!!!!

Had K&S come out to service our Air Conditioner today. Not only are they priced fair but their technicians are knowledgeable and professional. Steven our tech walked me through everything he was doing and kept me informed on the importance of air quality as well.. highly recommend 5 stars

Kristen Jones came to my house today to replace the thermostat for me. He was very professional and nice. He performed the task very quickly and carefully, and still had time to ask if I wanted to have the thermostat installed with the plate for not. I would only ask for him the next time I call K & S. Highly recommended.

The service we received from Michael Jordan tonight was superb! He phoned 30 minutes before arrival and wore booties inside without even being asked. He explained details about my thermostat and I learned more tonight than the builder told me when I moved in. He also made recommends for maintenance and suggestions for keeping my system working at optimal efficiency! Can’t wait to have him complete our bi-annual service on our units. Such a pleasure doing business with a honest company serving the customers best interest! Thank you Michael Jordan.

We moved into a new home and the rooms were not balanced. Our kitchen was the warmest room in the house without turning on any appliances. The technician checked all room to see what adjustments were necessary. Also took time to explain the routine maintenance we need to do for our system. Best of all, the morning of our appointment, I called to find out if they would arrive at the beginning or end of the time they gave us. It was going to be in the middle. I explained we had to run an important errand and they said they would make ours his next stop. And they were very nice about it. That doesn’t happened much.

Thank you so much for fixing our air conditioners. Andrew was so professional and so courteous! He explained everything that he did, in a way that I could understand.
He also took the time to show me things to help our air run better and more efficient.
He answered all my questions and did a great job!
I will absolutely call K&S Heating and air, again if we have any issues in the future.
And will definitely use them for maintenance!
I truly recommend this company and Andrew.
Thanks again! Stephanie

K & S installed 3 units in our home when it was built in 2014. We have the units serviced 2 times a year. Our technician, Andrew, is very professional, efficient, and knowledgeable! All the employees we have had contact with are very polite and quick to make things right. Great company to do business with!

I had maintenance done to my unit not to long ago and I've already heard good things about this company. But we had gentleman named Erik came out to my house, I was blown away by how much he knew. He let me know everything he was going to do and had awesome manners. I wouldn't want anyone else to service my house besides him. He was very respectful of my home and made sure I was satisfied before he left my house. I even offered him a tip and he refused and told me " I'm just doing my job" highly recommend..

Dan did an excellent job. He identified my problem immediately and was able to fix it in no time. He also updated me on my unit and told me about features I did not know it had. Before leaving, Dan asked me if I was completely satisfied and if he fixed everything to my satisfaction. It was nice to know he cared and wanted to make sure I was satisfied. Thanks again Dan. Would highly recommend using his service again.

Called in the AM and Kurt and Andrew was here a couple of hours later- great response!
Both Kurt and Andrew listened carefully to the issue and professionally assessed the issue. They were done and gone in less than an hour, having successfully fixed the problem. They went above and beyond in providing friendly and helpful advice on our system’s operation.
Their professional and courteous approach was very much appreciated...deserving 10 of 10 stars in my book! Thanks Kurt and Andrew for the outstanding service!!!

Kurt was my technician for today. He did a great job fixing my warranty items, some of those issues were lingering since the original installation 11 months ago. He was willing to listen to customer’s problems, grasp the key details and did an effective diagnosis and came up with what might have wrong during the original installation. In my case, he was able to correctly guess the cooling problem that my Hvac freons were not charged up, because there is snow on the ground during initial setup. This is in addition to the original installation messup of drain pan, primary drain etc which he fixed it permanently now. Overall, he went above and beyond my expectations.

Thank you K&S Heating and Air, for repairing my air conditioner. You have saved a marriage. Chris is our professional technician. I appreciate his experience, knowledge and attention to detail. He was prepared to repair our system today, and knocked it out quick. He also made a few recommendations to improve the airflow throughout the house, and ceiling fan adjustments for more efficiency. First class A++++
Thanks again.
Bryan Knowles😀

My long time AC guy retired and I was super scared to search out a new company to do my work. My kids are in town for a week and the very hour that they arrived on the first day here my bigger unit for our home in the area where they were to stay went south. Panicked I just thought ok here goes lots of money. I called K&S talked to a very professional, kind and courteous lady who said she would get someone over asap. 15 minutes later she sent me a messages telling me my technician, Vinnie was on the way! She maid sure I knew who was coming and how long he would be. 20 minutes. Vinnie shows up professionally dressed introduces himself and got at it. Skeptical at best was my attitude. Vinnie quickly diagnosed my problem and then found that I didn’t really have a problem. It was a 50 cent fuse that he said I could change myself. At first he thought it might be the motor then this and then that then finally he said I know exactly what it is and pointed it out to me. 89.00$ service call because he thought it was the right thing to do. The next day he called from home and checked up on my unit and our comfort. K&S didn’t make a hole lot of money on me this time but we have two big outside units and two large air handlers and as you can tell by my rant K&S is my new and very trusted Hvac company. They will also get every referral I can give them. If Vinnie is a representation of the kind of Co K&S is I can only imagine that the whole company is run that way and it’s a good way. I know my time for bigger expenses is headed my way and I also know that the # I reach for will be K&S’s. I highly recommend this company and am lucky to have gotten Vinnie as the first representative to be in my home. Give them a try, I don’t think you will be sorry. A very surprised, satisfied and happy as well as cool customer. Thanks K&S see you again soon. Thank you also Vinnie, great job by a man who knows his stuff. 👍

I couldn’t be happier with the excellent service provided by Samuel. Not only was he able to diagnose and repair my AC unit in minutes, but he went the extra step to call his management office to see if any of the parts or service were under warranty from my builder. I didn’t think I had any warranty coverage given I’ve been in my home over 5 years. Because of Samuel’s dedication to customer service, he discovered my parts were under warranty, so I only had to pay for the service. Absolutely would recommend K & S. Ask for Samuel, he’s the best!