Appliance Repair reviews in Georgetown, Texas

Warranty repair of washing machine was excellent. Best, and least stressful repair visit i ever had. Thanks

Great service. Fluid communication, all questions well answered, Deep knowledge and expertise.

The technician was very knowledgeable about the appliance ( dryer). He explained everything in detail and gave me a few tips how to care for the appliance.

Andrew was very friendly, very knowledgable, and great to work with. Answered all our questions and got the repair done quickly!

They were contracted by Whirlpool to come check my washer to see if it could be fixed or replaced by my warranty company. They came and said it needed to be replaced. Here it is 2 days later and they still haven’t submitted the report to my warranty company so I can start the process. I called them and they told me it would be another few days. This is unprofessional and unacceptable. I will be letting Whirlpool know about this and demand they never contract me to them ever again. It shouldn’t take a week to submit a report that says we can’t fix it and it needs to be replaced. That should have been done the same day.

Excellent service, Matthew is very knowledgeable and listened to all the information I needed to share. He was able to figure out the problem. Highly recommended.

We have an under geek squad warranty on Kitchen Aid dishwasher. The top rack adjusters broke and the track bar would not fit properly - after a few years. I was able to replace the adjusters, but they sent a repair person for the track bars. Appliance Express was the contractor for geek squad. Jonathan introduced himself and came in with all of the necessary tools and parts. He offered to put shoe covers on which we always appreciate. He was also masked. I explained the problem on the way to the kitchen. He got to work immediately and tried to get the top rack to fit into the slide arm track bar. After a few minutes, he decided to change the right side arm. He had to pull out the washer and unscrew the arm from the side. When the part was replaced, it worked great. Jonathan cleaned up the area with a towel. Then he want the extra mile and gave us information and answered questions on water softener effects on a dishwasher, excess soap, tablets vs. liquid soaps, stains on glasses, etc. He reminded us that we should get the hot water running at the faucet near the dishwasher or we will heat our own water at 8 amps. Good to know. My lady is very informed in this area and told me later she learned some ideas to try. We are going to get rid of the tablets as they are too much soap for super soft water that our new Rheem water softener puts out. We will try a greatly reduced amount of liquid soap. Jonathan also talked about cleaning cycles, etc. Overall, excellent service. Jonathan and Appliance Express were great to work with. I would hire them again.

Johnathan was very knowledgeable, knew what he was doing. He was very professional and got the job done in a fast and timely manner. I highly recommend Appliance Express!

The repair was a warranty repair and was performed quickly on only one trip. As in the past, the service was professional, and timely.

I want to take a moment to thank Chris for doing such a great job on our washing machine. He came to our home a few weeks ago and basically knew what the problem was even before stepping through our door. He came with the part in hand and fixed it right up. He was very kind, courteous, and knowledgeable. I highly recommend Appliance Express!

Justin's service was excellent. He arrived when he was scheduled, was thorough, friendly, and helpful.

🥇🥇 Thank You Jesus For Ms Christine and Mr Jerry Wonderful People Who Would Go Above And Beyond For Their Customers 🥇🥇🙏🏽🙏🏽👍🏽👍🏽.

Leo was a pleasure, very professional and on time. He executed his assignment diligently and explained his work very thoroughly.

Brandon was amazing. Super efficient diagnosed the issue from the minute I told him. He was in and out and got my appliance back up and running! Great job Brandon!!

I am very satisfied with his service, the gesture of respect to our home and his expertise made him gained 100% best high rated 5 star technician.

Lou was fantastic. Polite, professional, and efficient. I will certainly call on Appliance Express again, as long as they send Lou. Thank you, Lou!

Andrew delivers excellent customer services. He is very professional and takes his duties professionally.

Brandon came out today and repaired our dishwasher under warranty through Whirlpool. He had all the parts necessary with him when he arrived! This is the first company we have ever had repair an appliance that did not require a second visit. Thank you Appliance Repair express we will be calling you to take a look at our beer fridge in the future

They came several times and not even once did they get it right. I’m white so I’m not trying to offend but I noticed the white servicemen had a lot of arrogance the others did not have, yet they were way more off base. I’m hard pressed to understand the positive reviews.

Wesley was very thorough and professional - explained how our steam dryer would work most efficiently. The service was covered under Whirlpool's one year warranty program

Tim was very helpful he explained everything that he was going to do and he started my washer to make sure it was working good. He was very thorall with doing his job.