Black Tie Plumbing
About the business:
At Black Tie Plumbing in Grand Prairie, we specialize in comprehensive plumbing services. Our team prides itself on delivering exceptional workmanship and reliable solutions for a wide range of residential plumbing needs. From fixing leaks to installing new fixtures or entire systems, our expertise ensures your plumbing issues are addressed efficiently and effectively.
We understand the importance of prompt service in maintaining a smoothly functioning home, which is why we offer flexible scheduling options and prioritize quick response times. Our customer-centric approach has earned us a 4.4/5 rating from over 238 reviews, demonstrating our commitment to delivering top-notch plumbing services in the Grand Prairie area.
When you choose Black Tie Plumbing for your plumbing needs, expect professionalism, expertise, and a focus on getting the job done right – the first time around. Trust us to keep your home's plumbing running smoothly so you can enjoy peace of mind.
Services:
All services 1Photos and videos
Hours of operation
- Mon – Fri
- Sat – Sun
- Open 24 hours
- Closed
Latest reviews
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Tyler Alyse Archer8 June 2026
Amazing customer service. I recently had foundation work done on my house and Black Tie was the company my foundation co used for any plumbing tests and repairs. They unfortunately located some leaks, but were able to fix them as planned. All of the Black Tie employees I met at my house or spoke to on the phone were amazingly friendly and helpful. One day my power (and AC) went out while Black Tie was doing work, I wrongfully assumed it was their fault, but when I called the Black Tie office manager Larissa went above and beyond by getting in touch with our electric company after hours and checking in on me periodically to see if the problem had been resolved. The power outage was completely unrelated to their work but they still helped me out and made sure things got addressed. Black Tie is great at customer service and follow up.
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Lisa Sauceda8 June 2026
Black Tie Plumbing helped us when we needed it the most. We had a sewer line separate under our home that was causing all kinds of issues. Calling the main office was pleasant very friendly staff and our rep Jen was very sweet and compassionate. She understood our urgency and was very communitive, kept us up to date and in the loop which means so much to a worried homeowner. Matt Wise the VP of Operations and Sales was extremely helpful and knowledgeable. You could tell Matt genuinely appreciated our business and wanted to help. When we had a small hiccup Matt reached out and listened to our concerns and in the end stayed true to a commitment made by another team member. This showed incredible character not just in Matt but for BTP as a whole. If you need plumbing help reach out to BTP they are trustworthy. Thank you Matt and BTP for taking care of our family!
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Carolyn Sotelo8 June 2026
Matt Wise was extremely helpful when explaining all of our worries and fears of tunneling under our house. Unfortunately, they found two more leaks when under the house, but he talked us through our options, saving us the cost of another dig down the line. I hope to never have to call him again, but know he'll be able to get the job done.