All reviews for The Plumber

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    5

    Curt spent considerable time diagnosing the runs of the pipes in my house in order to best correct a slab leak problem To his credit with just a few holes in sheet rock, he was able to reroute my water supply away from the 22 ft long and old leaking pipe under my slab. Problem fixed for half the price of a destructive slab leak repair and I do not have to worry about another slab leak ever. Strongly suggest you give Curt a call.

    5

    These guys are great… friendly, knowledgeable! All of my issues turned out to be more complicated than expected, but they creatively problem solved all of it! Will definitely use this company again!

    5

    I’ve used Curt since buying my house in 2015. He has replaced outdoor facets, water heater, running natural gas to my outdoor kitchen and generator hookup. A good honest plumber. He and Casey are a fantastic team. Their work is top notch and price is fair. Highly recommend.

    5

    Curt and his son located the pin hole leak in a copper pipe and made the repair. Super honest and educates you on the best way to prevent future issues. I’ve used Curt to make repairs at our retail business as well. I recommend The Plumber to anyone needing plumbing repair.

    2

    **Disclaimer** I have never actually gotten to work with The Plumber.

    I decided to contact The Plumber due to being local to Grapevine and the great ratings. Unfortunately, when I tried calling to get some plumbing work done on my home, the call went to voicemail and the mail box was full so I could not even leave a message.

    1

    Called to schedule a service, got Kurt's wife (which is common, she seems to do the scheduling), who put us down for the following week. Following week no call, no service, nothing. Called to see what was up and left a voicemail, again no response. He may do good work (though he did screw up the hot/cold lines the one time he was out and tried to sell us hard on a whole house softener) but I won't ever call them again.

    1

    Kurt reached out to me to correct an issue I had. That shows true integrity and how he stands behind his values.

    This man is very responsible and a true master at his work

    09/24 -

    It’s so amazing at how bad the lady who answers the phone is.

    We had a terrible first experience thanks to her but Kurt corrected it. Fast forward to a few days ago, we have three outdoor spigots leaking water. My wife contacts this place again because Kurt changed my mind. This lady answers the phone and says a plumber will be out within the hour. Well guess what? No plumber, no call, no note on the door. Nothing.

    If you are looking for a company who values your time do not trust this place unless you somehow get in contact with a plumber. If a lady answers, consider your request to be ignored or forgotten about.

    Wish the outcome would have been different