Remodeler reviews in Grapevine, Texas

4.7 based on 42 reviews Back to the listing
    5

    Such a pleasure to work with and very eager to complete everything to our standards. Great experience!

    1

    Had a really poor experience with Greg

    He did not understand the requirements and blames it on the customer for something he isn't capable of supporting. Very unprofessional!

    5

    Converted our 1994 bathroom to a gorgeous Contempory one. Installed floor to ceiling tile, granite counters, new sinks, new shower with body sprays, and free standing tub!

    5

    Greg and his team did a remarkable job refreshing our 40 year old master bath. They were clean, efficient and easy to communicate with. The results were better than we had envisioned.

    1

    Wasted my time, very pushy. I made an appointment for an estimate and was very specific that I only needed a shower replaced. Upon arrival Greg began trying to convince me to remodel my entire master bathroom despite what we'd discussed. Once it was obvious I could not be convinced he seemed to lose interest and left saying he'd "email a quote", he never did.

    5

    Greg's team did a terrific job on our kitchen counters and backsplash. They arrived on time everyday and did a superb job. They actually completed the job sooner than quoted. I am extremely happy with the end product.

    5

    Greg and his crew did a great job on our bathroom remodel. His pricing was very fair and he showed up when he said he would. I would definitely give him a call if you need work done on your bathroom!

    5

    Greg and his team took one large bathroom and split it into 2 bathrooms. No one was sure we could do it, but we had 2 plans going into the remodel. His team was always on time and he communicated all the delays and changes well. We are so happy our kids don't have to share a bathroom at an affordable price.

    5

    Greg & his team did a complete master bathroom remodel. Everything went smoothly. Greg & his wife coordinated everything, and kept us informed of what was happening and when. Our bathroom is gorgeous!

    5

    I cannot say enough about how great our experience was with Rock Your House! Greg and Teresa are fantastic and so easy to work with. Our bathroom remodel went very smoothly, and looks beautiful! I highly recommend!

    5

    We had Greg and his team remodel our kitchen and dining room. They were timely, responsive, receptive to my ideas, inputs and last minute changes. They were committed and friendly through the whole process, and at the end of the day, we got a beautiful kitchen that looks like it cost a whole lot more than it did!

    5

    We had Greg help us design a complete kitchen remodel for us and everything went extremely well. He also replaced all of our flooring with new tile. We would highly recommend him for any remodeling projects you may have.

    5

    Greg and his team fixed our leaky kitchen and completely remodeled every inch of our master bathroom. This was a huge project and he found and worked with several different contractors to make sure we got the best value and service for all the work we needed. Definitely use these guys for any major house project!

    5

    I can’t say enough good things about this company! Prompt, professional, courteous, and amazing remodel! Our bathroom was outdated. We chose them after multiple quotes and had them remodel our shower (extend it out), put a bench in, and retiled shower and floor tile. It’s gorgeous with custom glass shower walls. Don’t hesitate, just use them and be wowed! Their crews were respectful and efficient.

    5

    Greg then Greg then Greg, don't look to anyone else, Greg and his amazing team, he did a lot of projects in my house and the results are beyond our expectations, very very reasonable price, very professional. Always on time and always with his amazing team, I worked before with other contractors who even don't show at the work area and just sent their people to do the job without supervising them but not Greg, he always on the top of his team and job, love Rock your house and will give them more projects to do and I will rest that they just going to do it great and handle any job with high professionalism.

    5

    We had Greg remodel our shower, tub, fireplace surround, and kitchen backsplash. It was a great experience all around. The guys worked fast, were very friendly, and kept everything neat and clean. We could not be more pleased! We've already referred them to friends, and we'll definitely use them again.

    5

    We used Rock Your House Remodeling for a whole home remodel including 4 bathrooms, laundry / mud room, kitchen, walk-in pantry, master closet, attic build out, cast-stone fireplace, and new doors & trim.

    Their self-perform crew is top notch and all subcontractors were excellent. They are reliable, speedy, and reasonably priced. I highly recommend this group and will use them again on future projects.

    1

    Greg lives by the principle of overpromise and underdeliver, which is the opposite of the customer service provided by most businesses.

    When we first met him he promised his main guy (Carlos) would be the one doing the project but in actuality he has Carlos's son and daughter (both untrained, don't speak English and clearly still learning how to do basic contracting work such as tile work and painting) do 90-95% of the work in an unsupervised fashion. Greg or Carlos did not oversee or check the work each day thus we were left with a poor paint job (no tape was placed on baseboards or crown molding around doors such that there are splotches of gray paint on our white crown molding), uneven laying of tile (you can clearly see that in the pics posted), a trim that Greg chose on his own without asking what we wanted because he was too impatient, holes in our bedroom and bathroom walls that were not repaired, huge gaps behind the trim around the shower and areas that weren't retextured, a lack of waterproofing of the shower which many well respected contractors consider industry standard to prevent water leaking into walls and foundation, and just a poor job aesthetically overall.

    Greg had the audacity to charge me over $10,000 for work that will need to be redone including $3500 which I paid for custom cabinets that he cancelled and is now keeping the money for himself. If you read his other Yelp reviews you can clearly see that Greg has a pattern of losing his temper, not having good communication and of overcharging for shoddy work that is unsupervised and performed by low cost laborers who are not well trained and only speak Spanish. You will find that the issues in many of his reviews are the same.

    Greg's mood would vacillate from day to day and from hour to hour. He chewed out the gentleman helping us out at the tile shop on several occasions. My fiancé also observed him yelling at his own workers at the top of his lungs when they mistakenly tried to get something out of his truck meant for another job. He also did not confirm our tile order as he promised he would do thus leaving us without grout and trim which he then purchased himself without consulting us thus choosing trim which did not match anything in our bathroom. He actually charged us a $550 design fee though we did all the design ourselves. He did not offer any advice or expertise in the area of design whatsoever.

    Because Greg himself doesn't speak Spanish (but his laborers only speak Spanish) many things had to be redone though we had clearly told him what we wanted. He then charged us for these "redos" because of his own inability to communicate with his workers. His workers had to re-paint and re-patch several times even though things were clearly communicated to Greg initially by my fiancé. His predictable response whenever he forgets things is to blame the customer and say that he was never told.

    We detailed the issues we had with the work performed and even had Greg sign a sheet but Greg did not choose to rectify them and instead chose to abandon the job. He later told me he signed the sheet with a fake signature so that he could plausibly deny having promised anything.

    Greg only cares about getting paid on the back of labor performed by others while doing a sub par job. His lack of integrity is apparent the longer you work with him because you will catch him in lies and inconsistencies and the version of Greg that you will get once he has money in his hands is very different than the version you get in the beginning. Greg is a con artist. He does not have any expertise in the work he has others perform. He also does not like to admit when he's made a mistake and gets defensive and blames others (the customer, his workers etc). Where there is so much smoke, there has to be fire. Greg is so predictable that he will invariably have a defensive response to this review as he did to all of his other poor reviews.

    5

    We hired Greg and his team to remodel 3 bathrooms. They were on time and prompt with their completion of the job. The level of work and craftsmanship was excellent. We are already planning on using them for our next remodel project. We would definitely recommend!

    5

    We had Rock Your House Remodeling do a number of different projects for us (bathroom, kitchen, etc.). Greg is our go-to and I called him when the Best Buy installers did a terrible job installing new appliances. He came by right away and helped fix their mistakes. Greg is super responsive, easy to work with, and they've done great work for us!

    5

    Greg and his team are an absolute delight to work with. We remodeled two bathrooms in less than a week. Greg and his wife Teresea were on top of things. They coordinated different subcontractors for glass shower, tub resurfacing etc . Greg was there everyday to check progress on the work. His team of workers who did our bathroom were the best I have ever worked with in terms of quality and professionalism. I will be back for more projects with Greg!