Reviews of local pros in Grapevine, Texas
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We have needed Curt to help us twice now in the past 6 months and appreciate him so much! He gives a fair quote and explains what he believes the issue is ahead of time. He is amazing at what he does and is such a nice guy! He replaced old cast iron pipes in the front bathroom and helped with a clog today. Definitely recommend The Plumber.
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Curt came by this afternoon and repaired three of our toilets. He was very professional and knew what he was doing. He is very polite and customer oriented. You can feel confident that he well give you a fair price for what is required to be repaired. I highly recommend him for your plumbing needs.
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Returned from vacation to find a leaky water heater with clogged drain valve and no drip pan (previous remodel project - i should have known better). Called and had Kurt at the house within an hour. He went WAY beyond my expectations. Great work. Fast repair. Cleaned up. Good advice for maintenance. Well worth the price - which was very competitive in the first place. Would strongly recommend The Plumber.
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Curt, Casey, and Nate are experts in their field. Timely and polite. Explained the process thoroughly. Installed new freestanding tub, faucets, and toilet for my master bathroom renovation and I am very happy with the results. They are perfectionists!
This past week I had a drain clog from my laundry room washing machine. Curt and Casey immediately addressed the issue and cleared the clog quickly! Highly recommend! -
Kurt is the best Plumber I have ever dealt with. He is honest and fair. The first time I used him was to unplugged toilet. Because of trees, I had different people out 2-3 times a year. Kurt came out and cleaned the pipes and I have not had to have them done again in 3 years. I then got estimates for hot water heater -- another plumber gave a price and I thought it was high - I called Kurt and got a price that was 1/3 the amount. Finally - I am upgrading my bathroom and he gave me a price that was more than reasonable. He takes a personal interest in his regular customers and cares. I have found my plumber as long as he is in the business. I won't make the mistake of calling anyone else --every again.
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We just moved here two years ago and had not needed a plumber until we recently had a toilet seal leak.
James and Nate came out today. They were GREAT!! Knowledgeable and professional and fully explained everything. I also like the up-front, flat-rate pricing.
I’m really glad to find my new go-to plumbing company.
Keep up the great work!! -
Curt came out and was quickly able to diagnose why we have been having a problem with our sink and laundry backing up. He was exceptionally polite and professional and talked me through every step of what he was doing and why. He was able to fit a pipe, build a clean out for us on the outside of the house, and snake the pipes all in under two hours. Do yourself a favor and call The Plumber if you’re looking for an honest, affordable service and a job done right. Thanks again, Curt!
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Kurt reached out to me to correct an issue I had. That shows true integrity and how he stands behind his values.
This man is very responsible and a true master at his work
09/24 -
It’s so amazing at how bad the lady who answers the phone is.
We had a terrible first experience thanks to her but Kurt corrected it. Fast forward to a few days ago, we have three outdoor spigots leaking water. My wife contacts this place again because Kurt changed my mind. This lady answers the phone and says a plumber will be out within the hour. Well guess what? No plumber, no call, no note on the door. Nothing.
If you are looking for a company who values your time do not trust this place unless you somehow get in contact with a plumber. If a lady answers, consider your request to be ignored or forgotten about.
Wish the outcome would have been different -
Highly recommended! The Plumber has outstanding and highly professional service when it comes to repairing plumbing issues. I have been using their service for a toilet leak, which Kurt was very detailed and thorough on what repair was needed as well as a kitchen sink repair, which James and Nate took care of in a quickly manner. For both services, the gentlemen were up front about costs, which are very reasonable and they have assured that if there is any additional issues from the repairs, then to contact them and they promised to be back. Very trustworthy service!
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We have used The Plumber for years and have always been blown away at their promptness, professionalism, and very fair pricing. Curt and the team do amazing work and are so responsive, especially to emergencies. We've had them resolve several items in the past 3 months alone and they always exceed expectations. Don't hesitate to call The Plumber!
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I’m overwhelmed by the skill, efficiency and responsiveness (and kindness…yes, kindness) of The Plumber team. Another company had told me I had a slab leak and the cheapest work around would cost nearly $4500 ($7500 if they went through the slab). Practically in tears, I searched online for a well-reviewed plumber nearby to get a second opinion, and I found The Plumber. My lucky day!!! Sandy asked if Friday would work (I called on Wednesday) and I explained that I hadn’t had any water for 4 days and my insurance company was dragging its feet. And she set me up with an appointment the next day. Plus, she worked around my work schedule! It took Curtis and his son all of 20 minutes to find the leak (in the wall…NOT under the slab). Curtis told me they could fix it, and he gave me the price to do it. I said “Great! When?” He said, “Right now.” And they did!! Done in less than an hour. And then…he charged me less than what he quoted, which already was a reasonable fee. I’m not sure it wasn’t all a dream!! Curtis isn’t just a plumber…He’s “The Plumber!”
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Curt spent considerable time diagnosing the runs of the pipes in my house in order to best correct a slab leak problem To his credit with just a few holes in sheet rock, he was able to reroute my water supply away from the 22 ft long and old leaking pipe under my slab. Problem fixed for half the price of a destructive slab leak repair and I do not have to worry about another slab leak ever. Strongly suggest you give Curt a call.
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These guys are great… friendly, knowledgeable! All of my issues turned out to be more complicated than expected, but they creatively problem solved all of it! Will definitely use this company again!
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I’ve used Curt since buying my house in 2015. He has replaced outdoor facets, water heater, running natural gas to my outdoor kitchen and generator hookup. A good honest plumber. He and Casey are a fantastic team. Their work is top notch and price is fair. Highly recommend.
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Curt and his son located the pin hole leak in a copper pipe and made the repair. Super honest and educates you on the best way to prevent future issues. I’ve used Curt to make repairs at our retail business as well. I recommend The Plumber to anyone needing plumbing repair.
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Rude comment and response to request on the phone to gain my business.
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Do not keep appointments and incredibly unprofessional. I will never use them.
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Water heater repair has never been something I excelled at, but it’s nice to know that I can call your business when I need my tank tuned up.
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They installed my water heater quickly and everything works perfectly
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Tank & Tankless Water Heaters Grapevine TX came out the same day and fixed my unit quickly. Very polite and knowledgeable!
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Great service! They installed my water heater quickly and professionally. Highly recommend Tank & Tankless Water Heaters Grapevine TX