Reviews of local pros in Grapevine, Texas
-
Freedom Solar installed our 17 solar panels this morning in just 1.5 hours. They were very professional and informative and did great work. The crews name was the Solar Goats because their crew chief owns goats. Awesome crew!
-
The Solar Dream Team was excellent in their time arrival, reinstallation, clean up and making sure that the panels were working properly before leaving. Reattachment of solar panels was done in a good amount of time as well.
-
The crew (Solar GOATS) did a phenomenal job. PHENOMENAL!!! Estimated at 4 hours, they were in and out in half that time! Neat, polite, organized, clean and efficient. The panels are low profile and aligned perfectly!! The panels are nearly invisible from the street due to the low profile. The self-sealing anchors for the rail mount are ingenious, super high quality. A very high quality job by a great crew. Thank you!!!!!
-
The Solar Goats crew did an awesome job on our solar panel install.
Maintained communication prior to arrival and arrived right on time. Everyone was very courteous. The install itself was very efficient, neat and tidy.
We noticed one corner raised on the edge and will let them know. I am confident they will come back and address it.
Update: The panel was fixed within the next week.
Our system has been live for over a month now and we are definitely seeing the benefits of going solar. Michelle Nicholson is our point of contact with Freedom Solar and has been very responsive to all of our questions (which I am sure she has heard a million times!). We could not have had a better person guide us through this journey! -
We just installed the Freedom Solar system and I could not be more happy with a company. Wonderful process from start to finish. I had previously installed a solar system when building my home ten years ago and it was terrible from the beginning so I very much appreciate the ability to quickly and easily communicate with Freedom Solar.
-
Alina Apodaca consulted with me as my salesperson for Freedom Solar Power. She listened to my system needs and was extremely professional and responsive to all of my calls even late in the day. She is the main reason I selected Freedom Solar over 3 other competitors. I have a powerful, complex system on a unique flat roof. I can recommend Freedom Solar Power without reservation because of Alina.
-
Three years after our $80,000 investment with Freedom Solar, we’ve run into serious issues:
- The manufacturer of our solar panels is out of business.
- Our Tesla Powerwall has been nonfunctional for two months.
When I reported the Powerwall issue, the response I received was simply an email directing me to follow up with Tesla directly, along with a link to Tesla’s certified installers.
I understand that both the panel manufacturer going out of business and Tesla’s Powerwall problems are beyond Freedom Solar’s control. However, customer service and appreciation for our business should not waver. We trusted Freedom Solar as our installer and made a sizeable investment with them, so communication and support are critical.
Today, I called for an update since my emails had gone unanswered. The customer service representative seemed distracted—she didn’t ask my name or why I was calling. Only after I asked if it was a good time to talk did she shift her focus. I did eventually get an update: Tesla agreed last week to replace our Powerwall, and Freedom Solar is waiting on supplies.
While I appreciate finally getting this information, it would have been far better to receive proactive communication. It sounds like many customers are affected, and Freedom Solar should have:
- Notified impacted customers that Tesla is shutting down Powerwalls as a safety precaution.
- Explained that they are working with Tesla on replacements.
- Committed to regular updates until the issue is resolved.
Recommendation: Freedom Solar needs to improve its customer communication. Proactive updates would go a long way in showing respect for customers who have made such significant investments. -
Our experience with Freedom Solar was outstanding! From consultation to planning, installation, and commissioning, the entire process took less than two months. Every step was smooth and well-coordinated.
Special thanks to John Allison, our project coordinator, who kept us informed throughout the process and ensured everything stayed on track. His proactive communication and professionalism made the experience stress-free. He even recommended the best solar buyback service provider, which added great value.
Highly recommend Freedom Solar and John Allison for anyone considering solar energy solutions! -
All I can say is that working with Freedom Solar has been one of the best experiences in any home improvement home investment project that I’ve had in 30 years. From my client advisor Brandon Edgley to my project manager, John Allison, I had 100% communication at each step. I had quick follow ups when I had questions. When I got confused at next steps, they guided me through the process and made me feel comfortable.
There are a lot of companies that you can go with for solar, but what you’re gonna end up with our third-party contractors doing the installs in the work and companies that are here today and gone tomorrow. Freedom Solar has a proven record over 18 years of performance they do all their installs design work servicing And monitoring in-house their own Cruz no third-party contractors. . In addition, the process was so easy and seamless. I barely lifted a finger and in one day I went from relying on the grid to relying on solar power backed up by my Tesla Powerwall 3 and giving me credits with the grid as you sell back at 1 for 1!!
You will not be disappointed by using Freedom Solar a 25 year warranty on the complete system 10 year warranty from Tesla on the Powerwall 3; a 40 year warranty from Maxeon, the best panel manufacturer in the market. You cannot beat a product that is backed that firmly. -
Our warehouse employees were constantly complaining about poor air circulation and a dusty environment. We brought in this company for a large-scale air duct cleaning, and I was impressed with how well they handled such a big project. They cleaned every vent thoroughly, removed massive amounts of dust and debris, and checked the HVAC system for blockages. Afterward, the airflow improved dramatically, the space feels less stuffy, and our staff noticed the difference immediately.
-
From the moment they arrived, the team impressed with their professionalism and attention to detail. They took the time to explain each step of the ventilated ceiling installation, ensuring I felt comfortable throughout the process. In just under four hours, my space was transformed, and the difference in airflow is remarkable. The crew left everything spotless, and I couldn’t be happier with the results. Highly recommended for their expertise!
-
Great customer service and technical expertise. I’m very impressed.
-
I’m very pleased with Grapevine Heating and Cooling Repair. Their technician was prompt, polite, and knowledgeable. He identified the problem quickly, repaired it efficiently, and ensured the system worked perfectly. The cost was reasonable, and the service was exceptional. Grapevine Heating and Cooling Repair always provides reliable, top-quality HVAC solutions. Highly recommend their team.
-
After a quick inspection the technician efficiently performed a thorough tune up on our AC His friendly demeanor and attention to detail were impressive and he took the time to explain everything The unit is now running smoothly and the house feels comfortable again I’m glad I scheduled this maintenance it’s a relief knowing everything is in top shape
-
From consultation to completion, the team was professional and efficient. They transformed our office space with a seamless ventilated ceiling installation, noticeably improving air circulation. The technicians arrived promptly and finished slightly ahead of schedule. Highly recommend for anyone seeking quality HVAC solutions!
-
The technician arrived promptly and immediately put me at ease with his friendly demeanor. He took the time to explain the installation process of the new thermostat and answered all my questions with patience. Within an hour, the new device was up and running smoothly. It's clear he takes pride in his work, and the efficiency and professionalism were much appreciated. I wouldn’t hesitate to call them again for future needs.
-
The technician arrived promptly and was incredibly thorough in checking every aspect of our HVAC system. Within about 45 minutes, he had efficiently cleaned and tuned everything. Our system now runs quietly and smoothly, making a noticeable difference in our home’s comfort.
-
From the initial phone call to the final adjustment, their professionalism shone through every step of the way. They arrived about 20 minutes earlier than expected, which was a pleasant surprise. The team worked efficiently, leaving no mess behind. Now my home feels like a cool oasis, and I'm thrilled with the seamless installation. Highly recommend for anyone needing AC expertise!
-
After enduring a few days of discomfort, I knew it was time to call in a pro for my struggling A/C unit. The technician arrived promptly and dove right in, quickly diagnosing the issue. His expertise was evident as he explained each step of the repair process, answering my questions with patience. Within an hour, the cool breeze was flowing again, making my home a comfortable retreat. Highly recommended for anyone needing reliable A/C repairs!
-
After a quick and seamless thermostat installation last Thursday, my home feels like it's on a new level of comfort. The technician arrived promptly, taking the time to explain the system thoroughly. Within an hour, everything was up and running smoothly. I appreciated the professionalism and the noticeable difference in temperature control. Highly recommend!
-
Grapevine Heating & AC Air Conditioning handled our AC issue quickly. The technician explained the problem clearly. Very happy with the result.